Archives, Columns, Latest News, Ms. Netiquette|June 15, 2012 2:53 PM

Was it Abuse or Just Bad Manners?

Dear Ms. Netiquette,

I was playing CLUE today when a total stranger asked – no, begged – me to gift her the episode I was playing.

I was surprised, so I checked her profile and she has only been a member of POGO for about a month. I sent back a message to the effect that I didn’t know her and because she was a new member, I would do her the favor of not reporting her to Pogo. Her response implied that I was at fault and I would feel better for giving her the gift.

Is this an example of abuse or was it just bad manners? I was quite offended by the request and even more by her response. I was not rude to her, but the incident has upset me a bit and wonder how other people view this kind of incident and how they deal with it.

In Pogo, as in life, giving a gift should be a choice, not an obligation.

Sign me,

If You Have to Ask, the Answer is No

 

Dear If You Have to Ask,

Wow! Well, I’m going to go with option two: just bad manners. If the person had continued to follow you around and beg for the episode, then it would be a form of harassment and a violation of our Terms of Service. But it sounds as though she finally let up and left you alone, so she went right up to the line and smartly backed off.

How do others view this sort of behavior? Much the same way you do! It feels invasive to be asked for something when you’re just playing a game. And it’s not like a hungry person asking for food, where you would likely feel empathy for the person whether you give them food or not. A CLUE episode, contrary to what our marketing department might want you to believe, is not necessary for survival.

The next letter may explain the behavior, and certainly has opened my eyes to why some folks may act the way that they do.

 

Dear Nettie.

I love your column, and wonder if we could do something a little different today…maybe you could sit back with a cup of tea while I help your readers out a bit?

I have seen many people write to you with questions like “how could someone think I stole their Mini idea on purpose,” or “why would someone think I was another player in disguise,” or “why would someone not say ‘ty’ when I extend them extra time in a game, or when 20 people say ‘gg’ to them”. As a mental health professional, I can tell you that many times, the answer is that the other player has a severe mental illness.

Several mental illnesses can cause paranoia and the feeling that someone is “out to get me”, but the primary one is schizophrenia. Medications don’t always work, and not all schizophrenics have access to them. And, yes, sometimes the voices in their heads really do tell them to stop taking meds.

If someone is making wild, bizarre accusations against you, that person may be clinically paranoid and psychotic, or no longer in touch with reality. Don’t argue with the other person – you will never win. Trying to argue that you didn’t steal their Mini idea is like me trying to argue that the CIA really is not monitoring their thoughts through the television. Just walk away from it. The same if someone starts accusing you of being another player in disguise.

Many schizophrenics have poor social skills, too. They may not realize that they should be saying ‘ty’ for a time extension, or for a lot of praise.

And another whole group of people who don’t get the whole ‘social skills’ thing are people with autism or Asperger syndrome (the latter are often known as Aspies). If you saw the movie ‘Rain Man’, Dustin Hoffman played a man with autism. People with any of these ‘autism spectrum disorders’ really just don’t understand a lot of basic social cues – if you remember the movie, Raymond doesn’t understand that he’s not supposed to walk in on his brother while he’s having sex, and start watching television.

Many Aspies have excellent vocabularies, and may kick butt at Boggle and other word games. But if they win, and 10 people say, ‘gg’, this may not be a clue to them to say ‘ty’. As far as they are concerned, everyone was right – they did play a good game. Why should they say ‘thank you’ for anything? If you give them extra time at Qwerty, they’ll take it, but don’t expect a ‘ty’ then, either.

I’m not saying mental illness is to blame for every seemingly rude person or interaction on Pogo, but with over 2 million schizophrenics in the US alone, and between 1-3 million people with autism spectrum disorders in the US as well, I think it’s a factor in a lot of these interactions. Lonely people spend a lot of time on the computer, and mental illness can be very isolating.

The best thing to do in all these negative interactions on Pogo is just to take a deep breath and let it go. The vast majority of people on Pogo are very pleasant, and most of your dealings with them will be pleasant, too. Remember that no one asks to be born with a severe mental illness, so count your blessings if you don’t have one, and just enjoy Pogo.

Hope you enjoyed your tea, Nettie!

Many thanks,

Dr. T

 

Dear Dr. T,

Thank you so much for your very illuminating letter! I have over the course of my life learned a little bit here and there about schizophrenia and Asperger’s Syndrome, but you’ve done a stellar job of explaining how these, and other conditions, might affect the Pogo experience.

It’s easy to forget that we have no idea what’s going on in the minds of the people on the other side of the screen. They could have an illness, or they could just be mean or rude people. That is a bit of a “condition” as well. Your advice to “take a deep breath and let it go” is an excellent way to handle any negative situation like that.

Thank you so much for providing your expertise! It is very much appreciated.

 

Hi Ms. Nettie

Good day and thank you for being our voice of reason. You are greatly appreciated.

I would like to comment on the lady who was all upset over one negative comment in her guest book. Yes, most of us do react in similar fashion and for that, shame on us.

One rotten apple and she let all of those positive messages and gifts merely go by the wayside. That is a shameful disservice to all of the positive people who look up and smile. At one time I was as guilty as the next person in that regard. Then I started to wake up.

Now I don’t jump off of the ledge anymore. I follow all of the positive voices who encouraging me to back up, hang on and return through the window that led me to the edge.

Wow, what a great feeling it is to enjoy and float away on the “well done’s”, “congratulations” etc… along with all of the other wonderful support. No more being sucked into another’s dark, dismal, mean world. When we do that, the mean person wins. Do not empower them, my friend. Say a kind thing for them and carry on.

Best wishes to “Rained on” and keep that imagination flowing.

Finally Opened My Umbrella

 

Dear Finally Opened My Umbrella ,

I love to hear from players who have learned from their past mistakes and have taken the courageous steps to learning how to deal with difficult situations with grace. Hearing from someone who’s tried it both ways helps those of us stuck in the old way to understand that there is a better way, and that the better way benefits us in more ways than one. My guess is that by learning to not get sucked into the negative online, you’ve likely learned to not get sucked into it in your “offline” life as well.

I read a great quote today:

“The only people with whom you should try to get even are those who have helped you.”

– John E. Southard

The same thing applies when someone is annoying you – don’t get even with them, as you’ll just escalate the situation. Instead focus your energies on those who deserve it!

 

 

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