Archives, Heads Up, Home Page Feed, Latest News|April 26, 2018 10:00 AM

Service Reminder: Pogo Sign-In Experience Is Changing

The Pogo sign-in experience is transitioning to the EA Network starting in June. This will mean added security and slight changes to how you sign in to Pogo.

What changes are coming?

  • Pogo will become part of the EA Network. Your Pogo account will become an EA Network account and work across Pogo and all EA websites, games and services.
  • This transition will be ongoing from June until October and will impact different groups of players at different times. Club Pogo Members are scheduled to transition to the new system starting in September.
  • The new sign-in experience will ask for your email address and Pogo password, as opposed to your screen name and password. Your email address will not be visible to other Pogo players.
  • For an added layer of protection, you may be prompted to provide a security question and answer after signing in. This will be used for purposes of account recovery.
  • Based on feedback, there will be no screen name changes required for any Pogo accounts. For those of you interested in changing your screen names, that option will be added later in the year.
  • Each Pogo/EA Network account must be associated with a unique email address. If you have multiple Pogo accounts tied to the same email address, you will need to provide a different address for each account.

What do I need to do?

  • When the transition begins, please pay attention to the questions asked when you sign-in. As mentioned, you may be asked to provide your email and password instead of your Pogo screen name and password.
  • Updating your account will be handled via signing in to Pogo. If you are unable to visit Pogo during the June–October transition, you can still sign in any time after August to update your account.

Feel free to post any questions or feedback in theĀ forums. We will continue addressing the most common concerns on the Pogo Insider.

Thank you for your understanding,

-The Pogo Team

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