Redeem your Pogo recently updated our Sign-In Page to provide a more direct and efficient experience.
Some players have noted that the page is not remembering their sign-in credentials. If you are experiencing this, make sure that you have checked the “Remember this computer” check-box below the sign in information. You may also need to set your browser to remember passwords.
Here are instructions for Chrome and Firefox:
Firefox:
1) Go to: tools –> options –> security –> Saved Passwords
2) Remove Pogo.com URLs and passwords
3) Close browser
4) Reopen browser
6) Login to pogo and click on Remember Password which opens from URL field
Chrome
1) Go to: settings –> Advanced Settings –> Manage Passwords
2) Remove Pogo.com URLs and passwords
3) Close browser
4) Reopen browser
5) Login to pogo and click on Save password which opens under URL field
Nice move on the sign in paige. All keep up the good work. On another note I had a suggestion. It would be cool to have a checkbox in the account profile for a player to be asked if he or she wants to share a jackpot should he or she hit one and heres why. I hit the jackpot playing monopoly ok everyone says wow so and so just won look at that but then instead of a jackpot window comming up it also says you have won a jackpot you have elected to split with the other players in the room it says click yes or no then go to account page to reconfirm. then who ever is in that room will see you may have won a shared jackpot by (so-and-so) and wham a star is born,….just think about it!!!!!!!
…….”Just Saying”……..Mention it higher up someone may like the idea and it might catch on.
I really wish you would leave things alone, for once in a long time I was having no problems, no, I have to sign in, plus when i go for those bonus tokens on thursday, it sends me to the sign in page an says i have to sign in under UK. Of couse, as usual, you people will ignore me like you always do.
why change something that was working just fine? this new page stinks dont like it at all not remembering anything
I’m still having problems with my sign-in. The computer remembers screen name, but not password. I have followed your instructions but computer will not remember password. Is there anything else I can try?
I played Mahjong Dimensions yesterday and racked up 433/511. I quit for a while and since then haven’t been able to rack up any numbers. I’ve played it again several different times and my score is still 433/511. I even shut the computer down and tried again but no luck. I don’t know what is going on. How do I fix this?
I have checked remember me on this computer, I have checked that my browser remembers passwords. What I DO SEE, is that I am continually being prompted to login using Facebook Connect. The result of the new signin page is this, if I am logged into FB, Pogo logs me out. If I am logged into Pogo, FB logs me out. I find this frustrating to the extreme. In the past, I had frequently had both up. If I could find a way to sever the FB / Pogo connection I would gladly do so, to be able have my Pogo back.
Lillith268
You can remove your link to Facebook in your PROFILE – just click the “REMOVE LINK FROM FACEBOOK” link and you’ll be prompted to remove the link.
i have done everything you have listed and it is still not remembering my screen name or password. please fix this problem as i do help several friends get their badges and having to type in everything takes up alot of time. thank you.
Much more efficient ! Was noticing a few days before the new page came out the old page wasn’t working.
I have checked the “remember this computer” box. And my browser(s) are set to remember passwords. They “remembered” them fine until you changed the sign in page (this applies to both browsers that I use). So I can only assume the issue is with your new (but NOT improved) sign in page…..along with SO MANY other pogo fans. You really are slowly but surely driving me away. I find myself spending more & more time exploring other sites as I really am tired of changes & “improvements” that ALWAYS end up causing problems. And I really do not feel I am getting my money’s worth anymore. :(
how do you set the browser to remember passwords.also my friends list will not come upi;m not the only one having this problem.
Dont like it but then there’s nothing we can do. On three of my computers I have checked the Remember Me but they don’t. Any suggestions as to why?
Just wanted you to know, I checked the “remember” several times and it will not perform as before. That was soooo much more convenient for me. Signing in , plus my password is a nuisance as sometimes I have only a few minutes to play, so I can make sure to earn all of my badges. Hope you are able to change this sign-in back. I’ve tried. Thank you.
i have sure enjoyed playing pogo but i think the sign in page i pretty plain looking but keep up the good work
I have 3 names in my sign in page and it will not keep them since your changes. I already had auto save my passwords and the check in save my name checked on sign in page. It always saved them before you made changes. What gives?
Hi have been having probs staying logged on since July sometimes it works other times it doesnt, Yes I always make sure remember me is checkedMany thanks
i have “remember me on this computer” checked and I still have to put it in. Also, friends page is missing and that’s BAD
I like the new sign in page. It doesn’t remember me and I have the box checked but I don’t care.I can play all my games again.I was having problems from the sign in page to playing games. Now I can play with no problems. Thank you pogo and PLEASE don’t change anything.
my friends dont come up… and in some games the chat doesnt come up…
This is happening to me. I have checked the box and my browser is set to remember passwords. It’s not a big deal but would be nice Pogo could fix this.
My sign-in use to work just fine and was remembered on my computer, until you “fixed” it. Games use to load quickly, until you “fixed” them. Pogo use to load quickly, until you “fixed” it. You demand payment on time/ahead of time but the service and quality has gone to hell in a basket. You make it very hard to get help or even seek answers. Your customer service, as I can attest to, is a joke, and a bad one at that. Every other website my 8gig 3GHZ AMD Dual runs just fine. On your website it is slow to load and has problems, ever since you “fixed” and “improved”, your website. Thanks a bunch… there will be no renewal next year and I am going on your youtube and facebook websites and start giving you hell. Have a nice day.
Ya know…Pogo worked just fine before y’all started screwin around with it!!! NOW??..half of pogo wont load…the new chat is messed up…games wont load and IF they do, you get booted out before you can finish a game. If you take the time to actually LOOK at my account and see just how much money I have spent in here, I think you would realize that I DO have a legit reason to complain. Also you will realize that I no longer buy gems…and I will NOT be renewing my club pogo!!! this is just a total mess that you have made pogo, and it gets worse everytime you “update”…you have managed to take a perfectly wonderful place to play and meet people, and turned it into a huge screwup. I know that you are going to lose a lot of customers, because you refuse to listen to OUR complaints, even tho WE are the ones that PAY!! Its just like the govt…all the same crap! So, check out my account and see what you are losing, and this is just one person…lpcn5…sad sad sad…:(
I love pogo!!
some of my games are to slow or won’t play at all it is like pogo is to slow now tell me what to do about this!
RE: HOME PAGE
What a scrambled mess!!!!!!!!!!!!! Seems POGO members are out the door unless one is on Facebook or other devices. So much for true POGO members paying to play year after year—-what a rip. This is the end for my membership. Games will not load–sound comes and goes
pay games are fewer and fewer(as if that matters). Stuff your new HOME PAGE and by the way
Windows 8 should be complimentery to members. WHAT ELSE IS $40 A YEAR GOOD FOR
jimbomd3
you are making all these changes bc as u stated technology is always changing. well that may be the case but did u ever happen to think that the new technology may not be worth the moonshine to get it drunk and that the old technology sometimes is the better of 2 evils. sure wish u would let us players have a say in the changes that u make. some days i think all the changes u r making is making this site less desirable to me. dk if others feel the same way but this is how i feel.
The only thing I don’t like about the new sign in page is the fact that you have to manually place the cursor in the screenname box, where the previous version did that for you. Is there a way that could be added again to this new version? I haven’t experienced the new home page yet, but some of the stuff that is changing on the page has me baffled. On the friends list box there is a red box with a number in it, what does it mean???
Thanks in advance for the answers.
Clicking on “remember” does not work..Why do they “fix” things when it ain’t broke..Was working just fine before…
I am still having trouble with the sign in page, please give me some help
the new login page is not only remembering my password but is not accepting the password. i have had to reset password 3 times now in the past week
Or just bookmark the old page & wait for Pogo to actually Update the Update From the ” I can update this code in a second or two” We’ve got plenty of time to fix it later so it actually works!” mode
If the new page stays how it currently appears for me, then I like it. It always annoyed me that the Facebook sign-in was above the Club sign-in. (I’m not a Facebook user). Plus, the logo for the Facebook sign-in always caused the page to load a few seconds slower. Now the Facebook sign-in is off to the right side. I like this set-up much better. Thanks.
Why am I having such problems with signing in ,each and every time, I have done everything that it said to do and still having problems , Please someone help me with this , I am just about to give up Pogo for good.
Pogo recently updated our Sign-In Page to provide a more direct and efficient experience. Some players have noted that the page is not remembering their sign-in credentials. If you are […]
I have box checked I have to sign in every time the new page do not remember my screen name and password My computer had java updated flash is auto updated .. I sign in too UK site it remembers my screen name and password . computer remembers my maill password .. Why did you change it why not leave well enough alone I will not go through the hassel to be signing in every time I do not get the pop up asking do you want computer to remember like before but every other thing I do except this new sign in page I sidned into UK site pop up asked do u want computer to remember pasword I clicked yes and it did so my maill same thing it remembers my addy so I dont have to sign in every time pogo going to lose over all the screw ups
I have the box checked and my computer remembers all my passwords but I still need to sign in each time. Is there something else to try? Thanks!
Same thing here Susie Ihave to sign in every time I have done every thing this was fine untill pogo screw it up All my other PW are fine on other sites my maill face book pogo was to but they screwed it up
The default shows the box is checked by the remember this computer – yet there are still times I get signed out. Most of these are when I go to the Forums – I have to sign in just to see my posts. When I sign in, I am taken back to the home page (it used to be taken back to a game I played several pages ago). Yes, after I sign in, sent back to home page, click on Forums, I am able to see my posts.
However, IF I have not signed out of Pogo, then this should not be happening. It is more frustrating than anything else, but it still seems to be connected to the Forums – at least for me that is how things have been going.
I have cleared the cache, cookies, and all the other usual stuff to correct the problem. It doesn’t make a difference. It is similar to how sometimes the mini will work correctly in the Forums and other times it will be incorrect – sometimes 100% wrong and sometimes 50% wrong. Either way, if I have not done anything to change my status and/or mini, it seems to be on Pogo’s end.
Yet, I do like the look of the new sign in page.
Thanks for the details! Your comment is very helpful, and I’ve passed it along to the folks who are in charge of the new sign-in page.
I don’t seem to have the problems with the computer remembering my screen name like others here do, but must always provide the password. However, the cursor does not automatically appear in the box for my screen name like it did before. But if I leave pogo for any reason and don’t actually sign out, I am automatically signed out and this happened even before the new sign in page. I liked it better with the cursor was in the box for the screen name when I land on the page.
Your new sign in page really sucks. We have two accounts (dtrahan217) and ( jdtrahan1). We have to enter passwords every time we sign in. Also we get an annoying notice every time we sign in that we need to upgrade to Internet Explorer 8. It will not let us download Int Exp 8 because we have a new computer with Internet Explorer 9 but the notice is ther all the time. Where can we contact a help line?
I liked the old sign-in page. Have to sign in every time, very disappointing.
Really! – What was wrong with the other sign in page – at least it remembered your passwork and sign in – this one does not. Each time we have to log in.
And another thing – why is the # of win points on dimensions mahjong 511? Who picked that number. It’s taking me three days and still not finished – getting like between 6 and 10 points each game. It’s just a real pain.
Have got to sign in every time. Box is checked and my computer remembers all other site passwords. Am using IE9. All maintenance is performed regularly. When I clear temp files I preserve passwords. It’s a bit of a pain and glad to hear I’m not alone. Hope this helps to get it fixed.
Cant sign in to pogo with this new sign in page it don’t remember name or password . I can sign in on the UK site it asks me if i want it to remember the password that site is fine but the new page for US and Canada will not remember;; all my mail passwords are fine… pogo was fine until you changed the page .. I then tried registering this name Pleasestptherain, with a password It’s still the same the new page do not remember the password . I have the Box Ticked updated java and flash I tried this with the UK site a window popped up asking if I want the computer to remember . I did the same with my mail addy I un ticked the box had to sign in every time until I ticked the box then it asked if I wanted the password remembered on this computer Its very annoying pogo was fine until you change the sign in page all I get id a guest sign in page I looked a forum other other people having the same problem
thanks
Why do you keep changing things that weren’t broken. I am sick of signing in everytime!!
Pogo keeps going downhill and that includes those stupid embedded games. Everyone was happy before, now someone got the brainstorm to change things and screw things up!!!!
Some players have noted that the page is not remembering their sign-in credentials. If you are experiencing this, make sure that you have checked the “Remember this computer” check-box below the sign in information. You may also need to set your browser to remember passwords I HAVE DONE ALL THIS POGO ITS STILL THE SAME ALL MY PASSWORDS WORK IT WORKED ON POGO UNTILL U SCREWED WITH IT I’M NOT THE ONLY PERSON COMPLAINING PUT IT BK THE WAY IT WAS YOU ARE GOING TO LOOSE A LOT OF CUSTOMERS OVER THIS CRAP , THATE ARE OTHER GAME SITES THIS SITE IS GETTING WORST I HAVE BEEN ON HERS SINSE 2003 NEVER EVER SEEN IT THIS BAD . POGO IS THE LOOSER WHO IS GOING TO BUY A MEMBERSHIP HAVING TO PUT UP WITH THIS CRAP .. byw theres no way to get hold to anyone running the pogo site send maill and it comes bk saying this box is for sending out only not for reciving mail FET UP WITH THIS CRAP
i tried to reach customer service but didnt know how i have brain tumor and for 3 days i have set reset changed ny password changed it back and finally gave up last night this is awful … all my friends hate it!! if i cant play i wont pay i left facebook and have been with you for over six years…
I HAVE TO SIGN IN ALL THE TIME NOW IT HAS CHANGE HELP
This new sign in page is absolutely horrible!!!!!! It is very frustrating as you have to sign in with yr user name and p/w every time u enter pogo!! It DOES NOT remember yr password or yr user name at all!! If you have multiple accounts, it is very hard to swith back and forth as u have to type in yr user name and p/w each and every time!!
I like the old way much much better !!!!
Your comment is awaiting moderation << What does this mean if they dont like the email thet dont address it ?? awating moderation ?????????????????????????
Everything on my computer that requires a sign in and password is still working. Pogo sign in is the only one that does not work. It used to work BEFORE the new home page, so I’m assuming the problem is on your side.
I am also having a problem with the new sign in page. 3 people use this computer…the old page, all the names and passwords were remembered…..the new page, only mine is remembered. And yes, I have done all the suggestions and nothing has helped. Also, the old sign in…when we wanted to switch users to sign in…all you had to do was hit the back space key once and it would delete the name in the sign on box….and then the 3 users names would show up in a drop down box so all you had to do was click on the correct user. Doesnt work the same now and I am not loving the new way of doing things. We have to back space every letter and then put in the user name. Old way = faster sign in….new way = too many steps to do when there are multiple people using the same computer :-(
I have been a pogo club member for a long time and now I can,t get back to play. All I get is pogo free games