Construction Zone – 7/5

Hello Pogoians!

We hope everyone’s week is off to a good start. We have a number of updates first starting with My Collection if you missed it last week.

ICYMI we announced rolling back My Collection:

We know there have been a lot of changes to the Pogo platform. We want you to know that we have heard your feedback regarding the recent release of My Collection. We appreciate this feedback and understand it comes from a place of passion and concern regarding the experience you have grown to enjoy. Your feedback has been provided to the team for review and consideration as we work to address the concerns that have been raised.

The player experience is important to us at Pogo, and one of the reasons we roll out these changes is to collect your direct feedback. That said, we realize this release was not at the quality it needed to be for our players. As a result we rolling back  My Collection to its original Classic state. Once we have an update, we will share more with you. We appreciate each and every one of you for being a part of Pogo and helping to grow the Pogo community. 

Additionally, over the weekend we announced 2 make goods, Badge Gem Promo and IGE Mahjong Sanctuary.

Badge Gem Promo:

Hi Pogo Community,

We hope everyone had a wonderful weekend. We ran a badge gem promo a couple of weeks ago (June 15 – 18) where if you purchased gems you would be awarded 1,000 pogis and a badge. However, we miscommunicated the fact that the 1,000 pogis would be awarded if you completed the badge challenge. We heard your concerns and feedback and want to provide a positive player experience. To provide a better player experience, all players that purchased gems will be awarded 1,000 pogis. We apologize for the inconvenience and have taken steps to resolve this issue from happening in future promotions!  

IGE Mahjong Sanctuary: 

We hope everyone’s week is off to a good start. We ran the Farmers Feast in-game event for Mahjong Sanctuary a couple of weeks ago (June 16 – 22). However, players who previously completed the Farmers Feast event (June 2 – 8) were not receiving their feather rewards or badges. Due to this issue, all players that completed the 2nd event, but have already received rewards for the first event will now be awarded 200 feathers. We apologize for the inconvenience and have taken steps to resolve the issue for our future releases!

And lastly, we have an exciting update for Minis:

Starting today 100% of our users will have access to Minis!

We’ve listened to your feedback and will continue to review your comments. Many of you have mentioned missing items, snapshots, and captions. We are reviewing this with the team and once we have an update, we will share it with you.

If you’d like to provide feedback on Minis, do so here: https://games-forum.pogo.com/viewtopic.php?f=138&t=229162
We look forward to seeing all your Minis!

Friendly reminder for those having login issues, you’ll need to reach out to EA Help and they’ll assist you. Here is the link for EA Help: https://help.ea.com/en/contact-us/?product=pogo&platform=pc&category=manage-my-account&issue=restore-account

Once you click on the link you’ll have the option to either chat or receive a phone call. 

Just a friendly reminder please keep your words kind and leave out bullying, name-calling, or harassment on Facebook or in the forums. Our Pogoians are here because just like you, they care to build a positive, vibrant community. Let’s keep it that way. https://www.ea.com/commitments/positive-play

Be well,
Sconnie

The recommended browsers and minimum requirements for Pogo:

PC

MAC

Mobile

  • iOS – Safari
  • Android – Chrome

For your convenience, we provided links to make it easier for you to download the browsers. Just click on the browser you’d like to download and it will take you to that page.
Thank you for your continued support and game on!

Unsupported browsers for HTML5

  • AOL
  • Opera
  • Pale Moon
  • SeaMonkey

If your Pogo games are crashing, freezing, having trouble loading, or not connecting, check out this link to assist you with getting back into Pogo: https://help.ea.com/en/help/pogo/pogo/help-my-game-wont-load/

If you need further assistance you can reach out to EA Help here: https://help.ea.com/en/contact-us/?product=pogo&platform=pc, just pick what your issue is and someone will be happy to help.

Welcome to the Construction Zone! Here is where you will find the latest game updates. What is currently “under construction” on Pogo? As often as I can, I’ll sit down with the Pogo team and get the latest info on which games are being worked on and what’s coming. I will always post more details when I have them available. Please understand updates are subject to change.

Please understand that unless an announcement comes directly from EA and/or Pogo, we cannot endorse it as true. All games and updates reported here in the Construction Zone have been given the “go ahead” and are on track to come out. Anything else that is reported is speculation right now.

Events 

New:  

    • Weekly Challenges – 7/6
      • Aces Up! HD – Add 45 carriages this week!
      • Mahjong Sanctuary – Match 70 flower tiles this week!
    • Weekly Challenges – 7/13
      • Claire Hart: Secret in the Shadows – Find 100 objects while the X6 combo meter is active this week!
      • Snowbird Solitaire – Make 200 streaks this week!
    • Weekly Challenges – 7/20 
      • Poppit! HD – Make 200 Super Pops this week!
      • First Class Solitaire HD – Get 25 bonus cards for ‘CLUBS’ this week!
    • Back from the vault sale is running now through 7/8!
      • 50 MnM badges to choose from!
  • The New Perfect Picnic Treasure Chase runs now through 7/24!
    • During this three-week event, you’ll follow a series of clues to uncover 12 hidden gaming Challenges. Each completed challenge earns you a Badge that forms part of a larger picture. When you fill in all 12 pieces, you’ll complete the event and unlock the treasure—a new animated Badge and set of power-ups. The Perfect Picnic Treasure Chase runs now through July 24, with four new hidden Challenges unlocking each week of the event.
  • The next Pogi Constellation is coming on 7/7!
    • Look up — a new Pogi Constellation is perched in the night sky! The Constellation of Feathersworth the Wise is here, featuring new rewards to unlock across the Bronze, Silver, and Gold prestige levels.
  • A new in-game badge bundle is coming soon to Word Whomp!
    • Get refreshed with the new Beach Treats Badge Collection, available soon! This new collection features five themed Badges you can shop for right now in Word Whomp HD.
  • A new in-game badge bundle is coming soon to Scrabble!
    • Soak up some sun with the brand-new Lei on the Beach Badge Collection for SCRABBLE. This new mini collection boasts three new Badges, each paired with a fun Challenge. 

Ongoing! Don’t miss out!!

  • The next Pogi Constellation running now through 7/6!!
    • The new Constellation of Alexandria the Intrepid will shine bright in the night sky. Pogi counts will be reset, and all Bronze, Silver and Gold prestige levels will be refreshed with new rewards to earn, including power-ups, Badges and Pogo Gems. Earning Pogi rewards is as simple as completing new Daily, Weekly, Premium and Event Challenges in your favorite Pogo games. The more Pogis you earn, the more rewards you unlock!
  • The July Game of the Month is…Pogo Daily Sudoku  

Game Updates/Additions*!

  • IGE for Snowbird Solitaire coming soon!
  • IGE for Bejeweled Stars coming soon!

*updates are subject to change

And that wraps up another Construction Zone!
You can join the discussion here!
Thank you for being part of an amazing Pogo Community!
Have a GREAT week and GAME ON!

-Pogo Sconnie and Team Pogo

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