Blog Post #85 – August 14, 2018

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Hello Pogoians,

Happy Taco Tuesday to you all. A good friend of mine just told me she had a delightful taco-inspired rice in honor of Taco Tuesday!  Yum.

I have so much fun Pogo news for you all that I am just going to dive into it. Here we go!

I believe this week’s Sneak Peek is one of my very favorites I’ve ever sneak peeked to you all.

And here it is!

Here’s a look at what Word Whomp HD will look like once you’re in game! Remember, the new Word Whomp HD will be released on September 11.

 

We have another Sneak Peek just for you, too! Coming in September’s Jet Set Solitaire release, we have new levels – and two new locations – coming your way! The theme for this next release is “Clear Skies” and will feature Los Angeles, Houston, and Cusco- Extended Stay levels. Here’s a little preview!

Welcome to the Construction Zone! Here is where you will find the latest on game updates. What is currently “under construction” on Pogo? As often as I can, I’ll sit down with the Pogo team and get the latest info on which games are being worked on and what’s coming. I will always post more details when I have them available. Please understand updates are subject to change.

Please understand that unless an announcement comes directly from EA and/or Pogo, we cannot endorse it as true. All games and updates reported here in the Construction Zone have been given the “go ahead” and are on track to come out. Anything else that is reported is speculation right now.

Upcoming events

Pogo’s 19th Anniversary will be here on September 1. Can you believe it’s been 19 years? In celebration, we’re throwing a Pogo party in true Pogo fashion – with loads of fun! That fun will include an Amazing Mini show on August 30th, a few free Mini items, free Badges and sales on Hidden Object Game Episodes, Power-Ups, and Badges.  The celebration will begin on Monday, August 27. The Amazing Mini show will be held on Thursday, August 30th at 2pm PT in Poppit!

We have several other Badge Marathons coming your way, too! Here’s the lineup that we currently have planned, though please understand dates and titles are subject to change so we’re going to use the word “slated” just in case something does change on us!

Quinn’s Aquarium Badge Marathon –August 20

Solitaire Gardens Badge Marathon – September 6

PogoFest Badge Marathon – Slated for September 22

 

Game Updates

Cookie Connect: New levels coming in September

Jet Set: New levels slated for September that will include new destinations to Los Angeles and Houston and extended stay in Cusco!

A Way With Words: Brand-new Challenges called Legend Challenges are slated for September

Jewel Academy – New levels slated for October

 

New Games

We’ve already told you all about Double Deuce Poker and Word Whomp, but just in case you missed those dates, here they are! We’re excited to be bringing these games to you soon.

Double Deuce Poker – Coming August 28!

Word Whomp HD – Coming September 11!

Poppit! HD – September 25!

Tumble Bees HD – Slated for October

Lottso Express HD – Slated for October

Tri-Peaks Solitaire HD – Slated for October

Solitaire Gardens (HTML5) – Slated for November

Mahjong Safari HD – Slated for December

First Class Solitaire HD – Slated for December

 

Known Issues

Minis – The team is aware of the Minis not changing/updating in the forum and are looking into it.

Pegland – Power up effects last throughout final level of game. The team is working on a fix that will go out in an upcoming release.

Flip Out – The team is currently aware of, and working on a fix for, the issue in which the tiles are not flipping. This has been fixed with a release on August 16. 

Multiple Games – Some players have reported seeing odd images for Rank Points. The images include $ and % signs. The team has investigated this issue and have found it to be an issue. A fix for the $ issue was pushed out with the July 31st release. The fix for the $ issue is in the works and should be released in August. Please note: this does not affect gameplay or Rank status.

H5 games using Safari on mobile/tablets – We’re currently in the process of updating Pogo games so that they’re more fully supported on mobile and tablets, and the functionality of Pogo on mobile/tablets with Safari is part of this; currently, it’s working as intended on Safari as we to adjust games and their mobile functionality.

 

Website updates

Token Updates: As many Pogoians may be aware of at this point, the current token system will be replaced with a new award system. As stated in a May 2018 blog, I, and the rest of the Pogo team, know this is a point of contention with some players. For those of you for whom tokens provide a way to project status and achievement over time, we hear you and we understand your aversion to losing this status.

As such, the Pogo team has started to design a new awarding system that will allow you to engage with Pogo and Challenges in more meaningful ways. We know that it’s truly important for players to see a symbol of their accomplishments here on Pogo as a whole, and the new system is being crafted with this in mind.

As Pogo makes way for the new awarding system, tokens will be removed from the following HD games on September 25:

  • Poppit! Party
  • Story Quest
  • Cookie Connect
  • Poppit! Bingo
  • Aces Up! HD
  • Phlinx II
  • Pogo™ Sudoku

Please understand that I do not yet have a preview for you about what the new system entails but, I will provide more details at a later time when I am able,  as I know the team will be very excited to share that information with you. Tokens in the current Flash and Java games will remain and will not be removed. Thank you for your understanding.
August Mini Mall update: The Mini Mall update will be out on August 28 with a few new special poker-themed items – including a Limited Edition Item – to celebrate the release of Double Deuce Poker!

Mini Mall – All token items are now 100% free. Gem items will remain Gem items. We will continue to release free items.

Pogo recommendations and specifications for your computer – The specs have been updated as of today, August 14, 2018.  The updated specs are the recommended specifications for playing Pogo games smoothly; please click here in order to find out more about these recommendations to help ensure that Pogo games run more smoothly on your computer.

New Pogo Sign-In Experience – New Pogo sign-in experience will be starting to roll out in September and is slated to end in October. Click here for the sign-in FAQ.

 

Q&A with Pogo_Clement about the NEW Double Deuce Poker HD

With Double Deuce Poker HD coming your way very soon (August 28, in fact!) I took some time to talk to Pogo Clement, who is one of the Pogo Producers that has been working on bringing to you this updated game. I asked Pogo Clement your questions that were submitted from the last Pogo Insider and also asked a few of my own. Please enjoy my chat with Pogo Clement!

Pogo Llama: Hello Pogo Clement thanks for taking the time to join me in the Pogo Insider studios to talk about the new HD game coming to a Pogo near you, Double Deuce Poker HD! First off, please tell the community what it is you do here in Pogo and what brought you to work on Double Deuce Poker.

Pogo Clement: Hi everyone! I’m Pogo Clement, a Producer here in Pogo, and I’m working on a lineup of remakes of our most popular classics. Double Deuce Poker happens to be one of them. We’re wrapping up and I can’t wait to present the game to you all!

Pogo Llama: Now that sounds like a pretty fun position. What has been your favorite part about working on Double Deuce Poker HD?

Pogo Clement: Well, it’s a remake of the classic version so we did not want to change the game play and at the same time, I saw much space to improve the game experience. We put our efforts in improving the presentation and the feel of the game. It’s nice to be able to be creative while keeping the essence of the game.

Pogo Llama: What challenges did you come across while working on converting the Java version of Double Deuce Poker to Double Deuce HD?

Pogo Clement: Perhaps it’s the difficulty to get the old Java version running on my machine…

Pogo Llama: Haha! I know I, and likely many Pogoians, can attest to the issues with loading Java on our computers. So when the game is released, how many ranks will there be? What other sorts of in-game badges will there be to win?

Pogo Clement: There’ll be 50 Ranks when the game goes out. Every 10 Ranks you’ll get a cool poker-themed badge. We’ll be releasing more Ranks and badges in the future.

Pogo Llama: (Note to community: I’ll be posting here, in the Pogo Insider under Construction Zone when updates for Double Deuce HD become available). As there are no longer tokens being placed in the new HD games, can you please explain what the currency system will be like for the new Double Deuce Poker HD?

Pogo Clement: In the classic version, you used tokens to bet. In the HD version, you’ll use in-game chips. A bet will cost 1-5 chips and you may win 1-10,000 in return. Don’t worry about running low in chips. You’ll get 500 when you have fewer than 5. It’s on the house. =)

Pogo Llama: Double Deuce Poker HD is going to be such a great addition to the HD library. Pogo Clement, thank you so much for being here and providing a preview of the new Double Deuce Poker HD. Do you have anything else you’d like to share with the Pogo Community about Double Deuce Poker HD?

Pogo Clement: Yes! I want to assure you all shuffles and deals are completely random at any time. There’s no rigging at all. Good luck and happy betting!

 

 

Every week I answer a non-technical question related to Pogo. We get lots of questions every week, so I try to focus on common themes or the same question coming from different folks. Please ask your non-technical related question in the comments section of the blog.

(For technical issues, please go to Pogo’s Help Page.)

Q. I don’t have HD/H5/HTML 5 on my computer, so I cannot play the games. How can I play the games?
A. To play HD games, open up your browser (we recommend Chrome, FireFox, or Edge). There’s no program needed for you to download to play HD games. Just make sure you have the most recent version of the browser you’re using. The only problem one may have is if they are playing on an older computer, such as one running Windows XP. However, if you have a fairly new operating system on your computer, you should be good to go. Please click here for the listing of the computer specifications we support. The specification list was just updated today, in fact!

Q. Why can’t I keep my ranks with the new HD games? Why can’t you keep both versions of the game up like you did with Phlinx and Phlinx II?
A. You do get to keep your ranks in that the rank badge you’ve achieved will still be yours and in your collection. Will ranks of converted games continue to progress with the HD version? The answer to that is no and the answer to that is quite simply because Flash and HD do not mix. To stack new ranks on top of a Flash (or Java) game does not technically work. Please also keep in mind that transferring over, and creating new HD games, does require a significant amount of time. With Java and Flash going away by 2020 there is a time limit and the focus must be on providing our players with quality Pogo games in HD.

There are several reasons Pogo does not keep both versions of the games. One of which is efficiency, as if Pogo was to leave up the Flash version, it would take away from working on many of the other aspects of Pogo. Another reason is a bit technical, so to summarize, the transferred games are replacing the games and if the ranks were to come with, the game elements would have to be re-balanced and it would not sync correctly at all. There’s a lot of problems that would arise from this.

Regarding Phlinx and Phlinx II – those are two separate games. While the mechanics of the game are the same, the backend/technical way it works, and the data it provides are two different games completely. It is a little like comparing apples to oranges, though the games are still similar. We know that your Ranks matter to you, which is one reason that we give Rank Badges in addition to showing your number in the game; but we also hope you look forward to having new challenges ahead of you in the HD versions of games.

Q. Why have none of the multi-player games been converted?
A. The reason games with lobbies are not currently being converted is due to needing the technology to make it so. These are known as multiplayer games and we’re working on the technology for that. Once this work is complete, we can start on converting those games over.

 

As you can see, there is so much going on here in Pogo and my wish is that you are as excited as I am. In the weeks to come, what are you most excited about in Pogo?
Thank you for reading the Pogo Insider.  Have a super fun week here in Pogo and I will return with another Pogo Insider on Tuesday, August 28th.

As always, remember that you matter!

Cheers, Pogo Llama

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NOTE: Comments may take some time to be approved. Those which are off-topic or counterproductive to fostering a positive environment will not be posted. Thanks for reading the Pogo Insider!

If you’re having troubles loading or getting into a Pogo game, please go to Pogo’s Help Page. Unfortunately, I am unable to help out with any technical questions via the blog. Thank you!

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243 Comments

  • I would like to know why we are being charged our pogo gems to be able to get through a game. I love the mahjong games but playing the new one “Quinn’s aquarium” makes you buy “undo’s” and extra tile spaces to be able get a tile out of the way and play on like in the regular mahjong gardens. I buy several badges and weekly games. I love the hidden object games and buy the weekly new ones but I don’t like having to use my gems to in a game. Being retired and playing pogo is fun and as it continues to get more expensive in this way will limit what I buy.

    • Hello fishslap47,
      I’m so glad that you’re having fun playing Pogo and congrats on the retirement. Now I know you may feel differently, but, it is possible to pass all levels in Pogo games without the use of Power Ups. And….I know you can do it. You got this, Fish!

  • tyvm pogo llama

  • Love the idea that Word Whomp and Poppit are being converted. We have learned from you that Word Whomp HD and Poppit HD will not be a part of the tourney games going forward. More tourney games will be converted by the years end. Will other games replace them? If so what games? When might we be getting more information?

    It is less then a month away or 2 tourney sessions. It is very important for team make-up that we know the replacement games in order to make sure team members can / will play them, want to stay with the team, etc. If they will not be replaced, that may also affect teams that only play those games.

    Any information is greatly appreciated.

    • Hello NZnuts,
      I appreciate your enjoyment of playing in the Tournaments and for loving the idea of the converted games.
      Word Whomp HD, and other Flash-turned-HD games, will not continue to be in the current version of Pogo’s Tournaments. I do not have any further information on Tournaments at this time, but when I do, I’ll let you all know. Thank you for asking.

  • Hi
    Can you please tell me if they are going to change Everyone Wins Bingo, and if so can they please change the passing rooms so that about 20 ppl have to have a password to get in so all the harassing, name calling, and stalking will stop, and everyone can enjoy playing. I love this game as do many others but get so tired of the drama that I and many others stop playing.The idea in the passing rooms if NOT to black out, but these people come in just to black out and cause trouble.

    • Hi Coffeemama123,
      I’m sad to hear there is abuse going on in Everyone Wins Bingo. It is something I (and the team) are aware of and will definitely keep this in mind if and when Everyone Wins Bingo gets transferred over to HD at some point. Thank you.

  • In reference to eliminating tokens on pogo, what is going to happen to the tokens that we have already earned? Will they be taken away? What will we be able to do with them? Thanks

  • I like the new HD games, except that we can’t chat in them. Please put the chat back on the side even if we are playing in the full screen mode. Gets boring not being able to visit or ask for help. Thanks

  • I would just like to comment on the extinction of tokens. For me, its not about status. I thought it was genius when they started allowing us to give gifts from the mini mall. What a special way to let out friends know we are thinking of them & appreciate their friendship. Sorry but I don’t get the warm & fuzzy feeling giving them a FREE gift. Oh certainly we can spend gems to get them something IF, i say IF there is something available that they don’t already own OR has been recolored. Mini releases have been lack luster for a very long time. Makes me feel its the next thing to be phased out. Feeling totally disenchanted at the moment about a place that use to bring me joy.

  • Hi Pogo_Llama,

    I don’t really care about the tokens going away but was wondering about our badge icons showing in the new format games. I notice that in the chat areas it shows our mini person icon but not the badge we have chosen to display. I would rather have my badge icon showing not my mini person, is there going to be an option for that? Thanks for any info!

    • jeffandcari,
      Thank you for your question about chat. Right now, all options are on the table and being looked at. The team working on Chat have heard this as feedback so they are aware of the desire for it. Thanks again and have a great weekend.

  • Thank you for your update. I am kind of worried now about the tournaments if word whomp, poppit and Safari are HD games there won’t be much left to play for the gold anymore. I understand once it has a new update these games won’t be available any longer in tournaments.

    • Hello IadoreyouJesus,
      Word Whomp HD, and other Flash-turned-HD games, will not continue to be in the current version of Pogo’s Tournaments. Thank you for asking.

  • I see that Lottso Express is on the list – why not regular Lottso??? It was more fun to play than the Express version. Just my opinion though.
    Just wanted to add I have been a Pogo member and player for many years and do appreciate all the wonderful freebies and gifts given to us as well as the staff’s dedication to bring us new games to play. Thank you Pogo.

    • Hi MargeGuma,
      I’m happy to hear you’re enjoying all of the free Pogo goodies. I hope you’re having a great time with them and enjoying the Challenges.

      Lottso is a multi-player game so the reasoning behind that was actually answered in this week’s Pogo Insider question Why have none of the multi-player games been converted?
      The answer to this is: The reason games with lobbies are not currently being converted is due to needing the technology to make it so. These are known as multiplayer games and we’re working on the technology for that. Once this work is complete, we can start on converting those games over.

      Thank you and have a fun weekend here in Pogo.

  • Would you put a “bug” in someone’s ear about adding ranks to Pogo Suduko?

  • are you going to have Mahjong Garden in

    HD.That would be great. Thanks

  • Mini show looking forward to it. Is there a theme for it? BTW tytyty for giving us lots of pages to save our snapshots. I remember when there were only 3 or 3 of them. Also thanks for making all except the gem items free.

  • yes pogo my question is why when I went to help and signed up for a phone, the time wait was 0 time. that was 3 weeks ago. Still waiting and then you people charged me $19.99 and $39.99
    Well to say I felt robbed is putting it mildly. Still got no help.

    So waiting to hear how Pogo is going to give me a refund patience is a virtue sayeth the Lord him self.

    What does Pogo say to a long time faithful player? Sincerely Muzzy13

    • Muzzy,
      That was not Pogo Customer Support you were talking to.
      Please know that Pogo/EA customer support does NOT have a phone number for players to call and that we will NEVER charge for help. What you called was not Pogo customer support and was a fake pogo help site. Please click here to read more. Players – PLEASE beware of fake Pogo customer support sites. We will also never charge you. To contact Pogo support, click here and fill out the necessary information. You can request someone from Pogo support to call you, but we do not have a phone number for players to call.

  • I would love to see Squelchies converted… One of my favorite games…

    • Hi Darlin! Thanks for the request and have a great week!

    • Me too on Squelchies . Have not played in a long time. Cause trying to get ranks all done in the ones becoming hd in a few months. But love this game. Except some times will get a panic attack loll

  • Hi Pogo_Llama! How are you? Aside from suffocating in this horrible dry heat (triple digits), all is well. Have a couple of issues, the “free” badge charged my account 16 gems after I clicked on free. Also, if tokens are being taken away in Poppit Bingo, will that effect how we get our power-ups? I’d love to see Jigsaw Puzzles in H5, along with 1000 island. Hope all is well with you! :)

    • Hi WolfnPoker,
      Please contact Pogo’s Customer Support team to have them look into the Badge charging issue as I’m unable to troubleshoot here in the blog. Cactus Cash is staying in Poppit! Bingo, it’s only the tokens that are going away.
      Stay cool. Triple digits sounds horrible (and not safe)!

  • I have Microsoft Edge. According to what I read Java is already installed with it. However, I can’t play the Java games. I have updated and switched browsers. Pogo games tells me to install latest update. I do and still can’t play.

    I enjoy the games but I am frustrated. No matter what I do I can’t play. I am looking forward to the new and updated games soon.

    • Hi sheila1253,
      The only browser that Pogo supports that currently works with Java is Internet Explorer 11. Microsoft Edge does not support Java.
      Do you enjoy playing the HD games? Those are available to play on Edge.

  • Hi I love my Pogo games but all August, Fortune Bingo, Luau Bingo and Everyone Wins bingo dont have any sound, all other games work so its not my sound system.Can you either fix it or tell me what to do, I appreciate it very much, Thanks

    • Hi luckylouke4,
      Oh no! Well I do hope the sound comes back for you. Please try using a different browser if you have not done that yet. Also, please try to click on the speaker icon to see if that helps.
      Have a very good weekend.

  • I appreciate Pogo working hard to convert games to HD and understand we may not like everything that goes along with that.. as in losing our ranks, etc. But I have been searching and cannot find any answer to my one big question. When you convert Solitaire Gardens to HTML, will we lose the gardens we worked so hard to decorate? I’ve stopped playing this game since learning it is slated to be converted as I don’t want to waste time decorating if I’m going to lose all that effort. If we are able to keep our current gardens, then I will feel free to go back to playing it again. Thanks.

    • Hi Duck,
      We will have to check with the developer as Solitaire Gardens was not developed by Pogo. The developer for Solitaire Gardens is Jolly Bear. Thank you for asking.

  • Love that you keep us updated on all the new things happening here on POGO. I just played the new version of Stack’em and have to say I love the animation of the animal faces! One thing I wish was more amplified is the when the animals are frozen, etc…that it was more obvious. The lamb I see, but always miss the chickens and ducks.

    • Hi Mystify,
      That’s a great observation about Stack’em HD. Thank you for that and I’ll send that along to the team.
      Enjoy your weekend and have fun!

  • I seem to be having a problem when playing Quinns Acquarium, It takes forever to load the page and then again before it takes me to the Acquarium page, but when i press on play it will not allow me to enter the game to play. I have tried switching to another chat room and that helps at time. Please help I love this game.

    • Hi boc,
      Oh no! That’s not good. Unfortunately I’m unable to troubleshoot from the blog. Have you tried going here for loading help or contacting Pogo’s customer support? I do encourage that as those options will help you solve the issue.

  • Thanks for keeping the Monopoly games. As to tokens, will they disappear from games like Monopoly Slots, TriPeaks Solitaire, Mahjong Gardens – the older games? Sure hope not.

    • Hi owllady628,
      I’m happy Monopoly and Scrabble are sticking around Pogo as it makes you all so very happy, too. :)
      The tokens will not be removed from Java and Flash games, only HD games. Thank you for asking and have a nice weekend.

  • What is up with Clue? There was always a new game on Monday. Now there is not one. Why????

  • Thank you for keeping us update on the goings of Pogo. Like to ask are you going to update Jigsaw Treasure Hunter to HD? Haven’t been able to play the Jigsaw or Jigsaw Hunter for over 3yr. Java doesn’t work on my computer. Like to know. New can be good! I’m trying to adjust to new….lol
    Thanks!

    • Hi seabree4,
      Thank you for trying to adjust to the new, that’s great!
      I do not have any updates for you about Jigsaw Treasure Hunter, but I thank you for asking. When and if I do receive updates about this game, I will provide an update in the Construction Zone section of the Pogo Insider blog.

  • I have not been able to play Jet Set Solitary for about 2 months and can not find out way, it says “Try Again Later” so I have not been able to finish my albums. Also now I can not play Cookie Connect, it shows the play bar and arrow but when you press it nothing happens. I can not finish my challenges and get my badges.

    • Hi jcb,
      Oh no! That’s not good. Unfortunately I’m unable to troubleshoot from the blog. Have you tried going here for loading help or contacting Pogo’s customer support? I do encourage that as those options will help you solve the issue.

  • Hi Pogo

    I love the challenge of the tournaments. When games go to hd version will we still have tournaments and teams?

    • Hi Jeanette,
      I’m so glad you enjoy the challenge of Tournaments, that’s really great to hear!
      Word Whomp HD, and other Flash-turned-HD games, will not continue to be in the current version of Pogo’s Tournaments. I do not have any further information on Tournaments at this time, but when I do, I’ll let you all know. Thank you for asking.

  • would like to see some more ranks added to scrabble now that is not going away also mahjong safari and some other games i have ranked out of

  • Re chat again: I know you replied to someone else’s question about this yesterday and you must be getting fed up with everyone asking if you’re going to move chat back to the left of the screen.

    I would just like to make what I think is an important point about chat. For a lot of people weather they live on their own, are elderly or are disabled this may be the only contact they have on a day to day basis with the outside world. So will you please try to put this important point over to whoever makes the decisions. Thank you

    • Hi Bev,
      I totally agree and those that are working on chat are definitely aware of this and I thank you for providing your suggestions and thoughts on it. It’s very important to hear all of the feedback. Thank you for commenting and for being a part of the Pogo Community.

  • How do I get Java games-aka-tumble bees, etc, I cannot get java to update—

    • Hi FL Sun,
      The only browser that Pogo supports that also supports Java is Internet Explorer 11. Please make sure you’re using that browser to play Java games.

  • Dear pogo_Llama, I am having probs with Quinns Aquar. new levels released this week. I am stuck on level 35. I have tried to advance to 36 and expect it the many times I have won the big challenge but I am getting the message that I am playing this on 2 devices. But at this time I only play on my pc. I tried every avenue to get help or customer service but it is not user friendly at this time please help!

  • Every year we ask for a Christmas themed Slots game. Is it ever going to happen?

  • Thank you for the free Marathon badges, I hope they will be released in their own Album.

  • Hi Pogo Llama,
    I was wondering why everything that isn’t gems is free in the Pogo store. I was gone for a while during the summer and when I returned everything had changed and I wasn’t sure why it changed, if it is going to remain that way, and what is happening in the future about the mall? I for one enjoy shopping with my tokens. Thank you for your reply.

    • Hi Daisy,
      The items in the Mini Mall that used to be for tokens will now be free. The Gem items will stay as such. Thank you for asking.

  • I would like to know why there are no more games for clues? I lve playing that hidden object game.

  • 9 games are slated to become HD before the end of the year. Will uncompleted rank badges be awarded when the games are converted?

    • Hi Tweetyblynn,
      Uncompleted Rank badges will not be awarded, only the completed Rank badges will remain within your collection.

  • What is theme for August 30th Mini Contest – anniversary of pogo 19th year or what

  • Are they going to be updating the game spooky slots to an HD version soon. I love that game. Are the going to be updating all the games to an HD version of the games.

    • Hi Magic,
      I do not have any updates for you about Spooky Slots, but I thank you for asking. When and if I do receive updates about this game, I will provide an update in the Construction Zone section of the Pogo Insider blog.

  • can you tell me who the composer to Clair Hart is? The music is really nice adjust thought I’d ask.

    • Hi pattiplaypal181,
      Thanks for asking this question. The music is from the EA library and the theme song was specially composed for that game by an in-house group. Thank you.

  • I ENJOY PLAYING THE GAME OF MAHJONGG GARDEN UNTILL THIS CHALANGE BECAME IMPOSSIBLE HAVING TO GET 42 GAMES WITH NO HINTS ON HARD. I THINK THE GAME WOULD HAVE MORE FUN BEING SET ON MEDIUM SO WE HAVE ONE HINT. THANK YOU FOR YOUR TIME.

    • HI Lorraine,
      I know you can do it and get this badge, I totally believe you can, and will. You got this, Lorraine!

  • When Word Whomp is converted to HD, will that game be removed from the Pogo Tournaments, replaced by another game, or will the tournaments be discontinued?

    • Hi Agwapres,
      Word Whomp HD, and other Flash-turned-HD games, will not continue to be in the current version of Pogo’s Tournaments. I do not have any further information on Tournaments at this time, but when I do, I’ll let you all know. Thank you for asking.

  • The new Stack ‘Em version came in June, but I had a challenge done some days before the H5 version was put. What happened with all the other unfinished challenges? Weren’t they supposed to be awarded like you did with the old Crossword Cove version?

    • Hello Oliviaka,
      The eligible badges for Stack’em were awarded within the week that Stack’em HD was launched. To see a list of eligible badges, please click here. Thank you.

  • It seems that all of the games that you are transferring over don’t have communication with other players. I have been most interested in card games. Games like pino. I know they are dependent on Java. I am wondering how you plan to deal with this issue. I have been a member since the beginning so I am interested in the answer. If we will no longer be able to play group games, I may need to rethink my membership. I don’t blame Pogo and realize you have tried very hard but I also have my reasons for being a member.

    • Hi Bobbie,
      That is a multi-player game so the reasoning behind that was actually answered in this week’s Pogo Insider question Why have none of the multi-player games been converted?
      The answer to this is: The reason games with lobbies are not currently being converted is due to needing the technology to make it so. These are known as multiplayer games and we’re working on the technology for that. Once this work is complete, we can start on converting those games over.

      Thank you and have a fun weekend here in Pogo.

  • I have Firefox and Goggle Chrome on my windows 10 . Will I be alright with the new change Pogo Llama?

    • Hi BV,
      Those do fall into the recommended specs for playing HD games smoothly. :)

  • First, thank you for keeping us updated every week and answering our questions to the best of your knowledge and always offering to pass on questions you don’t know the answer to yet. It makes me feel like we are indeed having our voices heard!
    With that I have a question I dearly hope you can get an answer to: Will there be an option to mute music from games while keeping the sound effects anytime soon?
    Aside from the same music loop becoming boring, it is also headache inducing for some of us, even if we like the “song”. They gave us that option in Poppit Bingo and it made playing SO much more enjoyable. While I appreciate the artistic talent that went into composing, playing, and integrating the music, not having the option to turn it off is extremely frustrating, especially when it causes a headache. On the other side, playing a game in total silence without the sound effects does also become quite boring.
    Any thoughts?
    Thank you!

    • Hi GenericBlazen,
      Thank you for your comment. I’m here listening to the players and really enjoy interacting with everyone through the blog comments so thank you for stopping by.
      I will bring up your request for sound effects and mutes to the team. Thank you for writing in about it.

  • When you get to making the multi-player games HD, would you please change Spades to the conventional rules? I love playing spades but have to go to other sites to do so because of the crazy rules in Pogo Spades. Thank you.

    • Hi Suzy,
      You must be a big fan of Spades and that’s awesome. Thanks for the suggestion, and, I’ll let the team know.

  • Can we get a Support button on the Pogo pages? I always have to find a link in one of your responses to get to help.

    • Hi BlueJeans,
      Do you mean the Help button? That is on the top of all pages on Pogo.com. You can access Customer Support by clicking on that button. Thank you for your question..

  • The majority of the games that are moving to HD are tournament games and I am wondering if the game moves are going to affect the tournaments?

    • Hi Jeesit,
      Word Whomp HD, and other Flash-turned-HD games, will not continue to be in the current version of Pogo’s Tournaments. I do not have any further information on Tournaments at this time, but when I do, I’ll let you all know. Thank you for asking.

  • I would love to see Crazy Cakes and Make Over Madness brought back, will we ever see them again ? The cake recipes were great to win :)

    • Hi grey,
      I do not have any updates for you about those games, but I thank you for asking. When and if I do receive updates about this game, I will provide an update in the Construction Zone section of the Pogo Insider blog.

  • I am totally shocked that mahjong garden has not had a weekly this month when it is the game of the month. There usually is a weekly for the game that is the game of the month.

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