Blog Post #85 – August 14, 2018


Hello Pogoians,

Happy Taco Tuesday to you all. A good friend of mine just told me she had a delightful taco-inspired rice in honor of Taco Tuesday!  Yum.

I have so much fun Pogo news for you all that I am just going to dive into it. Here we go!

I believe this week’s Sneak Peek is one of my very favorites I’ve ever sneak peeked to you all.

And here it is!

Here’s a look at what Word Whomp HD will look like once you’re in game! Remember, the new Word Whomp HD will be released on September 11.


We have another Sneak Peek just for you, too! Coming in September’s Jet Set Solitaire release, we have new levels – and two new locations – coming your way! The theme for this next release is “Clear Skies” and will feature Los Angeles, Houston, and Cusco- Extended Stay levels. Here’s a little preview!

Welcome to the Construction Zone! Here is where you will find the latest on game updates. What is currently “under construction” on Pogo? As often as I can, I’ll sit down with the Pogo team and get the latest info on which games are being worked on and what’s coming. I will always post more details when I have them available. Please understand updates are subject to change.

Please understand that unless an announcement comes directly from EA and/or Pogo, we cannot endorse it as true. All games and updates reported here in the Construction Zone have been given the “go ahead” and are on track to come out. Anything else that is reported is speculation right now.

Upcoming events

Pogo’s 19th Anniversary will be here on September 1. Can you believe it’s been 19 years? In celebration, we’re throwing a Pogo party in true Pogo fashion – with loads of fun! That fun will include an Amazing Mini show on August 30th, a few free Mini items, free Badges and sales on Hidden Object Game Episodes, Power-Ups, and Badges.  The celebration will begin on Monday, August 27. The Amazing Mini show will be held on Thursday, August 30th at 2pm PT in Poppit!

We have several other Badge Marathons coming your way, too! Here’s the lineup that we currently have planned, though please understand dates and titles are subject to change so we’re going to use the word “slated” just in case something does change on us!

Quinn’s Aquarium Badge Marathon –August 20

Solitaire Gardens Badge Marathon – September 6

PogoFest Badge Marathon – Slated for September 22


Game Updates

Cookie Connect: New levels coming in September

Jet Set: New levels slated for September that will include new destinations to Los Angeles and Houston and extended stay in Cusco!

A Way With Words: Brand-new Challenges called Legend Challenges are slated for September

Jewel Academy – New levels slated for October


New Games

We’ve already told you all about Double Deuce Poker and Word Whomp, but just in case you missed those dates, here they are! We’re excited to be bringing these games to you soon.

Double Deuce Poker – Coming August 28!

Word Whomp HD – Coming September 11!

Poppit! HD – September 25!

Tumble Bees HD – Slated for October

Lottso Express HD – Slated for October

Tri-Peaks Solitaire HD – Slated for October

Solitaire Gardens (HTML5) – Slated for November

Mahjong Safari HD – Slated for December

First Class Solitaire HD – Slated for December


Known Issues

Minis – The team is aware of the Minis not changing/updating in the forum and are looking into it.

Pegland – Power up effects last throughout final level of game. The team is working on a fix that will go out in an upcoming release.

Flip Out – The team is currently aware of, and working on a fix for, the issue in which the tiles are not flipping. This has been fixed with a release on August 16. 

Multiple Games – Some players have reported seeing odd images for Rank Points. The images include $ and % signs. The team has investigated this issue and have found it to be an issue. A fix for the $ issue was pushed out with the July 31st release. The fix for the $ issue is in the works and should be released in August. Please note: this does not affect gameplay or Rank status.

H5 games using Safari on mobile/tablets – We’re currently in the process of updating Pogo games so that they’re more fully supported on mobile and tablets, and the functionality of Pogo on mobile/tablets with Safari is part of this; currently, it’s working as intended on Safari as we to adjust games and their mobile functionality.


Website updates

Token Updates: As many Pogoians may be aware of at this point, the current token system will be replaced with a new award system. As stated in a May 2018 blog, I, and the rest of the Pogo team, know this is a point of contention with some players. For those of you for whom tokens provide a way to project status and achievement over time, we hear you and we understand your aversion to losing this status.

As such, the Pogo team has started to design a new awarding system that will allow you to engage with Pogo and Challenges in more meaningful ways. We know that it’s truly important for players to see a symbol of their accomplishments here on Pogo as a whole, and the new system is being crafted with this in mind.

As Pogo makes way for the new awarding system, tokens will be removed from the following HD games on September 25:

  • Poppit! Party
  • Story Quest
  • Cookie Connect
  • Poppit! Bingo
  • Aces Up! HD
  • Phlinx II
  • Pogo™ Sudoku

Please understand that I do not yet have a preview for you about what the new system entails but, I will provide more details at a later time when I am able,  as I know the team will be very excited to share that information with you. Tokens in the current Flash and Java games will remain and will not be removed. Thank you for your understanding.
August Mini Mall update: The Mini Mall update will be out on August 28 with a few new special poker-themed items – including a Limited Edition Item – to celebrate the release of Double Deuce Poker!

Mini Mall – All token items are now 100% free. Gem items will remain Gem items. We will continue to release free items.

Pogo recommendations and specifications for your computer – The specs have been updated as of today, August 14, 2018.  The updated specs are the recommended specifications for playing Pogo games smoothly; please click here in order to find out more about these recommendations to help ensure that Pogo games run more smoothly on your computer.

New Pogo Sign-In Experience – New Pogo sign-in experience will be starting to roll out in September and is slated to end in October. Click here for the sign-in FAQ.


Q&A with Pogo_Clement about the NEW Double Deuce Poker HD

With Double Deuce Poker HD coming your way very soon (August 28, in fact!) I took some time to talk to Pogo Clement, who is one of the Pogo Producers that has been working on bringing to you this updated game. I asked Pogo Clement your questions that were submitted from the last Pogo Insider and also asked a few of my own. Please enjoy my chat with Pogo Clement!

Pogo Llama: Hello Pogo Clement thanks for taking the time to join me in the Pogo Insider studios to talk about the new HD game coming to a Pogo near you, Double Deuce Poker HD! First off, please tell the community what it is you do here in Pogo and what brought you to work on Double Deuce Poker.

Pogo Clement: Hi everyone! I’m Pogo Clement, a Producer here in Pogo, and I’m working on a lineup of remakes of our most popular classics. Double Deuce Poker happens to be one of them. We’re wrapping up and I can’t wait to present the game to you all!

Pogo Llama: Now that sounds like a pretty fun position. What has been your favorite part about working on Double Deuce Poker HD?

Pogo Clement: Well, it’s a remake of the classic version so we did not want to change the game play and at the same time, I saw much space to improve the game experience. We put our efforts in improving the presentation and the feel of the game. It’s nice to be able to be creative while keeping the essence of the game.

Pogo Llama: What challenges did you come across while working on converting the Java version of Double Deuce Poker to Double Deuce HD?

Pogo Clement: Perhaps it’s the difficulty to get the old Java version running on my machine…

Pogo Llama: Haha! I know I, and likely many Pogoians, can attest to the issues with loading Java on our computers. So when the game is released, how many ranks will there be? What other sorts of in-game badges will there be to win?

Pogo Clement: There’ll be 50 Ranks when the game goes out. Every 10 Ranks you’ll get a cool poker-themed badge. We’ll be releasing more Ranks and badges in the future.

Pogo Llama: (Note to community: I’ll be posting here, in the Pogo Insider under Construction Zone when updates for Double Deuce HD become available). As there are no longer tokens being placed in the new HD games, can you please explain what the currency system will be like for the new Double Deuce Poker HD?

Pogo Clement: In the classic version, you used tokens to bet. In the HD version, you’ll use in-game chips. A bet will cost 1-5 chips and you may win 1-10,000 in return. Don’t worry about running low in chips. You’ll get 500 when you have fewer than 5. It’s on the house. =)

Pogo Llama: Double Deuce Poker HD is going to be such a great addition to the HD library. Pogo Clement, thank you so much for being here and providing a preview of the new Double Deuce Poker HD. Do you have anything else you’d like to share with the Pogo Community about Double Deuce Poker HD?

Pogo Clement: Yes! I want to assure you all shuffles and deals are completely random at any time. There’s no rigging at all. Good luck and happy betting!



Every week I answer a non-technical question related to Pogo. We get lots of questions every week, so I try to focus on common themes or the same question coming from different folks. Please ask your non-technical related question in the comments section of the blog.

(For technical issues, please go to Pogo’s Help Page.)

Q. I don’t have HD/H5/HTML 5 on my computer, so I cannot play the games. How can I play the games?
A. To play HD games, open up your browser (we recommend Chrome, FireFox, or Edge). There’s no program needed for you to download to play HD games. Just make sure you have the most recent version of the browser you’re using. The only problem one may have is if they are playing on an older computer, such as one running Windows XP. However, if you have a fairly new operating system on your computer, you should be good to go. Please click here for the listing of the computer specifications we support. The specification list was just updated today, in fact!

Q. Why can’t I keep my ranks with the new HD games? Why can’t you keep both versions of the game up like you did with Phlinx and Phlinx II?
A. You do get to keep your ranks in that the rank badge you’ve achieved will still be yours and in your collection. Will ranks of converted games continue to progress with the HD version? The answer to that is no and the answer to that is quite simply because Flash and HD do not mix. To stack new ranks on top of a Flash (or Java) game does not technically work. Please also keep in mind that transferring over, and creating new HD games, does require a significant amount of time. With Java and Flash going away by 2020 there is a time limit and the focus must be on providing our players with quality Pogo games in HD.

There are several reasons Pogo does not keep both versions of the games. One of which is efficiency, as if Pogo was to leave up the Flash version, it would take away from working on many of the other aspects of Pogo. Another reason is a bit technical, so to summarize, the transferred games are replacing the games and if the ranks were to come with, the game elements would have to be re-balanced and it would not sync correctly at all. There’s a lot of problems that would arise from this.

Regarding Phlinx and Phlinx II – those are two separate games. While the mechanics of the game are the same, the backend/technical way it works, and the data it provides are two different games completely. It is a little like comparing apples to oranges, though the games are still similar. We know that your Ranks matter to you, which is one reason that we give Rank Badges in addition to showing your number in the game; but we also hope you look forward to having new challenges ahead of you in the HD versions of games.

Q. Why have none of the multi-player games been converted?
A. The reason games with lobbies are not currently being converted is due to needing the technology to make it so. These are known as multiplayer games and we’re working on the technology for that. Once this work is complete, we can start on converting those games over.


As you can see, there is so much going on here in Pogo and my wish is that you are as excited as I am. In the weeks to come, what are you most excited about in Pogo?
Thank you for reading the Pogo Insider.  Have a super fun week here in Pogo and I will return with another Pogo Insider on Tuesday, August 28th.

As always, remember that you matter!

Cheers, Pogo Llama


NOTE: Comments may take some time to be approved. Those which are off-topic or counterproductive to fostering a positive environment will not be posted. Thanks for reading the Pogo Insider!

If you’re having troubles loading or getting into a Pogo game, please go to Pogo’s Help Page. Unfortunately, I am unable to help out with any technical questions via the blog. Thank you!

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  • There used to be a small news item released when Pogo had three free personal challenges instead of two, as is the case this week. Just saying’… :-)

  • Anyone else having a problem opening some of the games? MahJong Garden and 52 card pick-up would not open in either Chrome or IE.

    • Hi BluePomMom3,
      Oh no! That’s not good. Unfortunately I’m unable to troubleshoot from the blog. Have you tried going here for loading help or contacting Pogo’s customer support? I do encourage that as those options will help you solve the issue.

  • Hi,
    I play under Grandmom’s name, cause she is taking a “leave of absence” from Pogo.
    My question is, I know we have a Quinn marathon, forget at the moment when, and is wondering can I do any personal, m/m and prem. badges along with the marathon? Also, I am on the 2nd tank in Jellyfish, around Level 14, what happens if the marathon badges have 1 that says, do so many Levels, and I don’t have enough Levels to get it, so that would mean I don’t finish the marathon?
    I am still trying to figure Quinn out, so sorry for sounding stupid in asking questions.

    • Hi jeanie5815,
      I’m so glad you’re prepping for the upcoming Quinn’s Badge Marathon which starts on August 20th.
      You will be able to stack MnM badges with the marathon. The badges will be delivered to you via gifts and they will come in the form of a Premium Badge Album.
      Regarding playing Quinn’s, if you’ve already completed all the levels in Quinn’s Aquarium, the game doesn’t stop as you’ll enter Bonus Mode. Once in Bonus Mode, you can continue replaying random levels indefinitely. These will be randomly chosen layouts you’ve already completed and you will still be able to earn rewards.
      I hope this information helps.
      Please say hello to grandmom and I hope she shortens her leave of absence. :)
      Have a great weekend.

  • Hi Llama! Hope you had a good weekend! I’d like to know if our team’s scores will count in Word Whomp in this tournament, since the new HD version is smack dab near the end of it.

    Could you look into it so I can decide to continue playing it or not?

    Ty :)

    • Hi Z,
      You bring up a very good point. The team is talking about possibilities right now and I’ll keep you posted when I learn more. Thank you for asking.

  • hi pogo llama. I have to agree with my husband and say, please oh please do not make the word whomp gophers whickers white. It just doesn’t look right, otherwise I think they are adorable. thanks