Blog Post #88 – September 25, 2018

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Hello Pogoians,

Happy fall, everyone! The fall equinox began this Saturday, September 22, and it sure is feeling like fall out there, isn’t it? Fall here on Pogo is always pretty fun and I get to give you a little preview of what’s to come here on Pogo this season.

We kicked it all off just a tad early on Sept 18 with the new Magic Marathon and then continued the celebration on Saturday with the PogoFest Marathon! But there’s even more coming your way soon! Let’s start with a Sneak Peek at Tumble Bees.

Pogoians, if you’ve not yet seen our Sneak Peek of Tri-Peaks HD, please click here and you can see it now! I love it and really hope you do, too.

And now on to Tumble Bees HD! As you may already know, Tumble Bees HD will be arriving on Pogo on October 9. Here’s a Sneak Peek at a few of the beloved Tumble Bees characters, Boogie Bear and Kiki!

 

 

Welcome to the Construction Zone! Here is where you will find the latest on game updates. What is currently “under construction” on Pogo? As often as I can, I’ll sit down with the Pogo team and get the latest info on which games are being worked on and what’s coming. I will always post more details when I have them available. Please understand updates are subject to change.

Please understand that unless an announcement comes directly from EA and/or Pogo, we cannot endorse it as true. All games and updates reported here in the Construction Zone have been given the “go ahead” and are on track to come out. Anything else that is reported is speculation right now.

 

Upcoming events

October Game of the Month – Solitaire Gardens.

Claire Hart 2: Secret in the Shadows Badge Marathon – Slated for October 3. Get ready to dig down deep and investigate with Claire!

Another New Challenge – A unique new Challenge is coming soon- we’ll be giving out more details in the next Pogo Insider!

 

Game Updates

Jewel Academy – New levels slated for October.

Jet Set Solitaire – We love just how excited players are about this game – which is why we’re focused on adding more and more fun locations to the game! But as we’ve done that,  the map has become, well, a bit too crowded! (Don’t worry, they’re working on updating that and a few other things – details coming soon!). So, with the update release going out on October 9, players will not be able to access the first map of San Francisco and the last map of Miami by using the dot at the bottom of the screen. Instead, players must use the arrows to access all of the maps. Thank you for your attention to this matter. Please see images for reference.

 

New Games

Poppit! HD – Two more days – September 27! (As with Word Whomp HD, we pushed this release another few days later by virtue of the Tournament for the Flash version).

Tumble Bees HD – Slated for October 9.

Lottso Express HD – Slated for later October.

Tri-Peaks Solitaire HD – Slated for late October

Claire Hart Classic – Slated for November. With Claire Hart Classic, all of the episodes that you have purchased in the Flash version of Claire Hart: Soul Searcher will be owned by you in Claire Hart Classic! We’ll be giving you more details as the release date approaches.

Mahjong Safari HD – Slated for December

First Class Solitaire HD – Slated for December

 

Known Issues

Word Whomp HD – The team became aware of an issue in which players were experiencing slow and sluggish in-game movements while playing Word Whomp HD on the Microsoft Edge browser. The issue was worked on and has now been resolved. You may now enjoy fast and smooth game-play in Word Whomp HD using Microsoft Edge.

H5 games using Safari on mobile/tablets – We’re currently in the process of updating Pogo games so that they’re more fully supported on mobile and tablets, and the functionality of Pogo on mobile/tablets with Safari is part of this; currently, it’s working as intended on Safari as we to adjust games and their mobile functionality.

 

Website updates

Pogo Expressions – Token pricing has been removed as of today and any Expression which previously had a token price attached to it is now free!

Token Updates: As many Pogoians may be aware of at this point, the current token system will be replaced with a new award system. As stated in a May 2018 blog, I, and the rest of the Pogo team, know this is a point of contention with some players. For those of you for whom tokens provide a way to project status and achievement over time, we hear you and we understand your aversion to losing this status.

As such, the Pogo team has started to design a new awarding system that will allow you to engage with Pogo and Challenges in more meaningful ways. We know that it’s truly important for players to see a symbol of their accomplishments here on Pogo as a whole, and the new system is being crafted with this in mind.

As Pogo makes way for the new awarding system, tokens will be removed from the following HD games as of today, September 25:

Poppit! Party

Story Quest

Cookie Connect

Poppit! Bingo

Aces Up! HD

Phlinx II

Pogo™ Sudoku

Tokens in the current Flash and Java games will remain and will not be removed. Thank you for your understanding. Stay tuned for more information about the upcoming system for Challenges- I will be giving you details via the Pogo Insider Blog over time so you’ll all be in the loop.

Safari 12 and Java – Please click here to read more about Safari’s latest update.

September Mini Mall update: Our next scheduled release in the Mini Mall will combine some Fall and Halloween Minis on October 4, 2018! Keep your eyes peeled for those.

We also have a few special Mini items coming your way; a Poppit! Party t-shirt will be out on 9/27 along with a free animated Poppit background, and we have some super-cute Lottso Express HD Minis coming out in October, too! We’ll give you the specific date for the Lottso Minis a little later.

Pogo recommendations and specifications for your computer – The specs have been updated as of August 14, 2018.  These are the recommended specifications for playing Pogo games smoothly; please click here in order to find out more about these recommendations to help ensure that Pogo games run more smoothly on your computer.

New Pogo Sign-In Experience – The new Pogo sign-in experience has started the process of the second part of the two-step process.  Click here for the latest information and videos explaining three different scenarios a player may encounter.

Chat – An Insider question was answered in the last Pogo Insider regarding chat. To read it, please click here and then scroll down to the Insider Question section.

 

Poppit! HD Q&A with Pogo Terry

Pogo Terry – aka Capn’ Pinchers -has joined us in the Pogo Insider studios for a Q&A about Poppit! HD, which will be available on Thursday of this week.

Pogo Llama: Thank you for coming on over and answering some questions from the players about Poppit! HD. I’ll start off with a question from Pogoian Katnipaz, who asks: “What will set Poppit HD apart from other Poppit games both past and present?”

Pogo Terry: Well thank you for having me, Pogo Llama. And hello Pogo Community! (Waves). Poppit! has a long legacy here at Pogo and Spike is a well-known cherished character here. So instead of completely re-designing a classic that helped define Pogo, we wanted to focus on setting Poppit! HD apart with some upgrades to make the game even more memorable and fun. Besides being upgraded to work with HTML5 web browsers, some improvements include: a super fun new loading screen that is more in theme with the game itself than it was before. We’ve also replaced the older looking pop-up tutorial with a modern interactive tutorial. This new tutorial gives you the option to skip and permanently opt out of as well, as we know many of you folks are seasoned Poppit! pros.  ). Plus, we brought the graphics up-to-date and improved the themes  that Club Pogo members can unlock when they rank up. It’s also possible for us to now add even more themes to the game down the road, too. There is even a special secret holiday theme that all players will get for FREE later this year. So much to look, see ,and do going forward!

Just looking at the new version of Poppit! HD….it looks more vibrant and colorful now.

Pogo Llama: This question is from Pogoian jnkmckay1103: “Will Poppit! HD  have the same power-ups as the old one (the pin and the weight)? Will there be new/additional ones, or is it basically the same exact game, just with better graphics.”

Pogo Terry: Poppit! HD will have the same pin and weight power-ups as before. While we researched the potential to add new power-ups, it would essentially require redesigning the original gameplay around these new mechanics and risk making it a different game than the original. The main goal of Poppit! HD was to upgrade it for HTML 5 browsers, improve the graphics and themes, and give it some quality of life improvements while keeping that same classic gameplay.

Pogo Llama: I think our players will agree they appreciate keeping the original gameplay! I have a question for you, now. What was it like working on Poppit! HD especially since Poppit! Is one of Pogo’s fan favorite originals? It’s almost…epic, in a sense.

Pogo Terry: It is epic! I feel the studio felt it was in good hands. I have previously worked on rehabbing old classics before such as SEGA’s Sonic the Hedgehog and other iconic games from my previous work before coming to Pogo. So when I was handed Pogo’s flagship title Poppit!, I was honestly humbled and honored to take it on. Our wonderful team on Poppit! HD put a lot of love into updating this game and we wanted to make sure that it’s done right, with the respect that this Pogo classic deserves.

Pogo Llama: What’s your most favorite feature/part of the new Poppit! HD?

Pogo Terry: That’s a tough one to answer. I really want to say all of it. It’s such a beautiful, vibrant, colorful game and I enjoy just looking at it! I can’t wait for Poppit! fans to enjoy it all over again. Especially all new themes they can unlock ranking up!

Pogo Llama: Thank you so much for joining us, Pogo Terry. I really appreciate it. Pogoians, I cannot wait for you to try Poppit! HD on Thursday.

Every week I answer a non-technical question related to Pogo. We get lots of questions every week, so I try to focus on common themes or the same question coming from different folks. Please ask your non-technical related question in the comments section of the blog.

(For technical issues, please go to Pogo’s Help Page.)

Q. Will Word Whomp and Poppit! be replaced in the Tournaments?

A. Word Whomp HD, Poppit! HD and other Flash-turned-HD games will not continue to be in the current version of Pogo’s Tournaments. I do not have any further information on Tournaments at this time, but when I do, I’ll let you all know right here in the Pogo Insider.

 

Thanks again to Pogo Terry for sitting down with us for a little Q&A about Poppit! HD. Guess what? Tumble Bees is coming our way on October 9 and he’s going to join me in the Pogo Insider studios again to take your questions. So, Pogoians, what questions do you have for Tumble Bees HD? Comment below with your questions for Pogo Terry about Tumble Bees HD.

Thanks to all who took the poll regarding what is your favorite Garden in Solitaire Gardens. I voted for Farmyard Garden and I’m happy to see it tied for 2nd with Hawaiian Garden with English Garden coming in first.

Have a great week ahead of you here in Pogo! What Badge Challenges do you have lineup for yourself this week?

Take good care of yourself and remember you matter.

Cheers,

Pogo Llama

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NOTE: Comments may take some time to be approved. Those which are off-topic or counterproductive to fostering a positive environment will not be posted. Thanks for reading the Pogo Insider!

If you’re having troubles loading or getting into a Pogo game, please go to Pogo’s Help Page. Unfortunately, I am unable to help out with any technical questions via the blog. Thank you!

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252 Comments

  • I’m upset & disappointed with POGO! Don’t get me wrong. I love the MARATHONS’, but we just finished one a few weeks ago. Now with the Magic & POGO Marathons’. I am overwhelmed. I’m trying to get it all done (yes, I know we have to October 19, 2018 to get Magic done), but I was thinking that we would have some time that we could work on the Challenges for the Games switching to HD. I thought that the POGOFEST would be maybe at the end of October. Now I’m not gonna have the time to do those games if I want & have to finish Marathons’ to get the special badges for them. Then on top of that now we have 4 extra challenges to do for the GAME OF THE MONTH!!! I don’t understand why or who came up with that idea. Like I don’t have enough challenges to do in them so as it is. I’m sure that I’m not the only one that feels this way? Thank You for taking the time with this small vent.
    Sincerely, BoopBoopfh.

    • You can do it, Boopboopfh! I know you can finish the marathons. You got this! :)

      • Thank You. I’m working my butt off trying. I’ve been doing around the clock for some.
        Sincerely, BoopBoopfh

  • I can,t get into my account .I want to buy Gems.

    • Hi Gram,
      Unfortunately I’m unable to troubleshoot from the blog. Have you tried going here for loading help or contacting Pogo’s customer support? I do encourage that as those options will help you solve the issue.

  • WOW lots of new stuff coming our way eh? Thanks Llama for keeping us so well informed.

    My query is about Game of the Month and challenges for games that don’t renew quickly i.e. Solitaire Gardens and hidden object games. It seems I just finish a garden and there a challenge so I have to play it again. It’s not a big issue but a little annoying just the same.

    Keep up the good work everyone!

    duffer755

  • Are you going to add more ranks to Everyone Wins Bingo. Love Pogo, keep up the good work!!

  • I have a problem with the new strip on the right side of my screen that has the enlarge icon, the enlarge icon actually takes away 1 1/2″ left side and 2″ right side this is a problem for me in the hidden object games which I used to be able to fill my screen. I have my setting at 100% now is there something else I can do to fix this?

    • Hi greatbb45,
      Thanks for asking and unfortunately that is behaving as designed. As of right now, there is not a way to fix this.

  • Also I ran out of levels in solitaire gardens so i couldn’t complete challenges!

    • Hi rsc,
      Congratulations on completing ALL of Solitaire Gardens, wow!
      Good news, you can reply each level as much as you want so you can still complete challenges.
      Thank you!

  • In a previous blog, Solitaire Gardens was listed as an HD upgrade slotted for November. Is this no longer? Just curious, because I like to get all the badges on the old games before they are upgraded. Thanks!

    • Hi CuddleBearJay,
      Yes, it was on the list but the developer of Solitaire Gardens, Jolly Bear, has decided to push it back just a bit longer so they can focus on making Quinn’s Aquarium even better. :)
      Thank you!

  • why is it thart majhon gardens,majhon safari,and clari hart soul searcher wont load? I have a badge in ClariHart soul searvher and it keeps saying oops sorry but maybe one of our servers must be down It says the same thing in the other 2 games ive listed on as well whats up with you pogo u r screwing up all the games please fix the ones we all have befor you start all these other new games

    • Hi Blackrose,
      Unfortunately I’m unable to troubleshoot from the blog. Have you tried going here for loading help or contacting Pogo’s customer support? I do encourage that as those options will help you solve the issue.

  • Hello Lama ! Just wanted to say, I just love the new tumble bees hd! also, tri peaks ! Look forward to playing them!and I love the new word whomp hd too! Also, was wandering if solitaire gardens was going to be updated to html????

    • Thanks, Mommycat!
      Solitaire Gardens may be on the list for a future conversion to HD. I’ll keep you posted when I hear more.

  • I am so thankful for the changes pogo is making. Keep up the awesome work pogo team!

  • I forgot to say that I voted for the Festive Garden! I seem to be in the minority there, Lol. And yes I have noticed a change in the air and it’s wonderful, Fall is amazing, my favorite time of year, right next to Winter of course! 8)

  • Thumbs down on the Badge Magic Marathon, Thumbs down on the constant challenges, but Thumbs up on a well written, informative Blog !!

  • Hi Pogo_Llama,

    Tell Terry that Sonic is like my 3rd most favorite character of all time in video games. I have enjoyed him for at least 25 years or so since Sega came out. My favorite sonic game of all time is sonic heroes for the playstation 2. I only like Mario and kirby more.

    • Hi Ranger,
      This is Pogo Terry’s reply, “Aw, that was nice to hear. I agree that Mario and Kirby are great characters too. Sonic kind of lost its way in the slow waning days of Sega, but the recent Sonic Mania was great.”

  • With the HTML games there is a My Stats page. The circle at the top shows the current rank; and beside that is “Next Rank in”, with a number that decreases as it indicates how many is still needed till the next rank.

    Except for Word Whomp. The number of rank points still needed till the next rank is increasing with each game played! That needs to be fixed. Will you please pass this on to the appropriate fixer.

    Also, the bottom row of letters is too big and spread apart for speed play. Perhaps that section could be reduced in size.

  • I have a Mac and have been unable to play several games since earlier changes were made. Those saying Game3 seem to be the main ones, like my fav “QUERTY”. Tumble Bees, another. Some search & find games will not spread out over the screen so that some items cannot be seen if they are on the edge of the picture. SINCE WORD WHOMP WENT TO THE NEW FORMAT, MY SCORE WILL NOT CHANGE WHEN I PLAY IT.

    I really really need help and do not know how to get it from Pogo.

    • Hi oSoSt,
      Safari recently updated its browser and with that browser, Java no longer works. Please click here to read more about that.

      Regarding your other issues, unfortunately I’m unable to troubleshoot from the blog. Have you tried going here for loading help or contacting Pogo’s customer support? I do encourage that as those options will help you solve the issue.

  • I would love to see Pogo Addiction Solitaire. It was my favorite game. Any chance of it coming back?
    Thelma

    • Hi Thelma,
      If I have any updates on Pogo Addiction Solitaire being converted to HD, I will let you all know in the Construction Zone. Have a good week.

  • When will more be added to Quinn’s Aquarium? I love that game but have done all the available ranks. Please add more. Also word whomp used to be one for my favorites. Now that it is HD it is very slow and hard to play because if you don’t click on the letter just right it won’t take. The old game you could click as fast as you could and it would work. I like that the games are getting so you can make them full screen, I wear trifocals and now I can take my glasses off to play a lot of the games which I like. Keep up the good work and please add more levels to Quinn’s.

    • Hi traci24694,
      New content is added to Quinn’s on the second Tuesday of each month so the next update will be Oct 9. How wonderful that you’ve beaten all the ranks and I’m so glad you’re enjoying it so much! Also glad to hear the full screen is making things so much easier on your eyes. I also have vision issues and find the new graphics and full screen to be very helpful.

      As for the slower games, can you click here to run the compatibility scan? Once you do that, please copy the information provided and respond back to this message by pasting that information. The technical team I will forward it too needs this information in order to help you out.

      • Compatibility Scan

        1 problem found on your computer.

        Browser No problem found!
        Java Not installed / disabled More Info
        Operating System No problem found!
        Flash No problem found!
        Resolution No problem found!
        Click here to rescan your computer
        System Information

        Look through our FAQs to find answer to common problems.

        Still having problems? File a bug at EA Answer HQ.
        Webgl1 supported True
        Webgl2 supported True
        Java Versions installed False
        Operating System Windows 10
        Flash version 31.0.0
        Resolution 1600 x 900
        Browser Firefox 60.0
        Cookies Enabled True
        Do Not Track False

        • Thank you, Traci, I will pass this along to the tech team. This is really helpful. Again, thank you!

  • Can you say how long it will be for all games to go non-token?

    • Hello kedejohns,
      The Tokens will remain in Java and Flash games and stay up on Pogo until Java and Flash have been phased out by their developers (not Pogo).
      Thank you.

      • Thank you for your response. I am sadden to loose the tokens, but knowing I have time to hit
        100,000,000 I will not feel so bad. That has been a goal of mine since joining Pogo.

  • For those of us unable to play Quinn’s Aquarium .. is there the possibility in the future …for a player to choose one game from 2 or 3 badges in order to complete the challenge? Seems more frequently that Quinn’s Aquarium is part of requirement for marathon and/or personal badges.
    And just as my luck has it .. I got 3 random Quinn’s on the recent marathon ..so no chance to complete two more albums …Thank you for any feedback

  • I now have over 10,000 badges!

    • Congratulations, hmp0755! Thank you so much for being a part of Pogo and working so hard on your Badges.

  • The Magic Marathon was a lot of fun. I didn’t think I’d join in, but I’m glad I did. I completed 50/60, and that’s as far as I’ll go. And I have to commend those who are responsible for badges. I was disappointed in the Word Whomp rank badges but not the Mix And Match ones. And the Whomp freebie is darned cute. The reward badges in the Magic Marathon are great looking. I look forward to having them in time for Halloween. New ones to display! Thank you.

    • Hi as85382,
      Thank you so much for your comment, it’s very positive and uplifting. Congratulations on winning 40/50 badges for the Magic Marathon, too!
      Question for you as I’m curious, what eventually made you join in on the Magic Marathon?

      • A friend of mine told me that 30 of them were free, so I headed there and started clicking. THEN I saw the award badges at the 30, 40 and 50 badge levels. I wanted those badges. So I purchased 20 more and finished 50/60.

  • I wish to tell you that word whomp is so cute! Nice Job! Just hate lost rank.

  • Sometimes older is better than newer. This is the case of Word Whomp. I enjoyed the old version of Word Whomp not only because you get tokens but when you find the gold word, you get more time and more tokens. Now when you find the gold word, you don’t get more time and the game goes faster than what was before. Just because something is newer doesn’t mean it’s always better!

    • Hi goldenjem2,
      Thanks for bringing up the gold word time bonus. I’ll bring this up to the team and see what can be done. Thank you for playing it and I hope you’ll continue to play it.

  • Pogo_Llama I wonder if any of the other players could give me some tips for the Stackem HD badge of 14 2 or more chain combos. I have read the how to on that home page and I have asked in chat but no response. It is the last one I need to complete the pogofest 2018 challenge. thanks for any help or tips!

    • Hi MadamDixie7,
      Indeed I do believe some players have tips for the Stack’em Badge. There’s actually a forum thread if you click right here that will help you out. It’s definitely a challenge but doable. Thank you for asking and have fun while playing!

      • thanks so much Pogo_llama for suggestion! I was able to complete the stackem badge and complete pogo fest album! I’d like to tell other pogoians how to do so! by playing 2 badges at a time! play the pogo fest badge and the magic marathon stackem badges at the same time! thanks again!

  • Hi Pogo_Llama,

    I was wondering since all the expression are free now will the artist be designing anything new to the collection.

    Have a great week and weekend

    • Hi Donna,
      I do not believe there are plans for new Expressions at this time. Thank you for asking.

  • You have not mentioned card games like Canasta, Spades, etc. which most people love playing as you can see by the number of players listed beside the games. I got into pogo because of these games and love playing with my friends.

    • Hi clikher1,
      Thanks for your question and I totally understand where you’re coming from.

      That is a multi-player game so the reasoning behind that was actually answered in a recent Pogo Insider question “Why have none of the multi-player games been converted?”
      The answer to this is: The reason games with lobbies are not currently being converted is due to needing the technology to make it so. These are known as multiplayer games and we’re working on the technology for that. Once this work is complete, we can start on converting those games over.

  • I cannot wait to play tumble bee hd what day of the week does they will be on?

  • Are the themes for Word Whomp going to come back? I loved playing on the beach theme page.

    • Hi nettie1492,
      This is something the team is looking into, literally, as I type this. We love the themes, too, and would love them to be in Word Whomp HD.

  • Hi Pogo Llama,
    Can you Please let Pogo and EA that todays challenges were Super. It would be great now if they would have badges for Hearts, Spades, and Pinochle.

    I am tired of Mahjong and Solitaire gardens and Jet set Solitaire. Tri peaks and regular solitaire are good.

    Thank you so much.
    Redneckgirl-7

    • Hi redneckgirl-7,
      I definitely will pass along your comment. Thank you and have a nice weekend.

  • I really would love to see Penguin Blocks upgraded to HD. There are so many “word” games, so a “puzzle” game would add some more variety.

  • Marathons are so much fun! I am only frustrated by two at once. In order to p[lay and win both I find myself spending far too much time on “winning” and putting daily attention and chores on back burners.
    I applaud those who can win and finish both with so many in the Magic Marathon; but also request we be given one at a time. I know other players have a say, so I speak only for myself. Thanks for challenges.

  • While I’m glad that Tumble Bees is coming our way, please please please change at least Boogie Bear’s eyes. I’m not super thrilled about either of the new graphics, but Boogie’s new eyes are the soul-less, crazy eyes you see in horror movies involving kids’ toys. Please change those please!

  • Is there any chance that the Jigsaw games will be updated, I love them but can’t play them.. Thank you for all your good work.. I was away from Pogo for awhile. and came back.. So glad I did.

    • Hi rufsgirl,
      If I have any updates on Jigsaw games being converted to HD, I will let you all know in the Construction Zone. I do know it’s been widely requested and I have put a good word in for them. Thanks for coming back to Pogo, I’m glad you’re back, too. Have a good week.

  • I sure hope you keep the card game on I play with friends from all over a lot of us pogo members love playing canasta spades and so on.. so I hope we can still play these games with our friends and family

  • I can’t play any of the new HD games. I go on them but they will not load so I can play. Im afraid if all the games go to HD I will have to cancel my Pogo. Thank you.

    • Hi Cherokeegirl53P,
      Unfortunately I’m unable to troubleshoot from the blog. Have you tried going here for loading help or contacting Pogo’s customer support? I do encourage that as those options will help you solve the issue.

  • You should be VERY careful about converting games such as Lottso and Dice City Roller to the HTML5 format. These games are ‘multi-player’ with a leaderboard that is NECESSARY to myleague.com players. If you make these games unusable for leagues, I suspect you will see a sudden and drastic decline in membership.

  • Hi Pogo_Llama
    for me the new Word Whomp is still real slow
    and the new look is taking a bit to get used to and for my old eyes
    Having the numbers on the Timer Green instead of white Not doing so well
    in the game when I LOOK UP TO SEE HOW MUCH TIME I do not have left lol

    • Hi Milady,
      What computer system are you running on? Please click here to read up on the computer specifications Pogo recommends to play the HD games. Having an updated computer system will help greatly with playing HD games. If you are running on an up-to-date system, please let me know the specifics. Thanks!

  • If the new award system has to happen, please recognize us for the position we have already attained in tokens. It will be so disheartening to start at zero again. I can’t see where the new system is going to be an improvement if it’s back to zero for all of us.

    • Hi PClarkPlyr,
      Absolutely. The entire Pogo team is well aware of this and keeping it in mind. It is also my duty to make sure they realize this, too.

  • Hi Pogo_Llama. Sorry if this is a stupid question but will unearned gift/VIP badges be auto-awarded after games are converted? I know that purchased badges are awarded but what about free badges?

    • HI Cyrabi,
      My mother always told me there are no stupid questions, and she was always right so….nope, your question is NOT stupid.
      The answer to your question: Yes, gift/VIP badges will be awarded as long as you accepted the gift/VIP badges.

  • When will the problems with Lottso be resolved? The problem is JAVA and many players are now unable to play lottso. I can ONLY play Lottso on Internet Explorer (IE), but was playing it with Firefox until recently when it quit working with the latest Firefox update. IE is going to be replaced by EDGE, but EDGE doesn’t work with Lottso! So, when IE is retired, just how will us Lottso lovers be able to play?

    • Hi Sey12,
      As Java is being phased out by their developer (not Pogo), you will find less and less browsers will be supporting it. Please read this article for more information and on why Pogo is converting more of our games over to HD because of this.

  • Hello Pogo Llama
    First off let me thank you for all the free badges on behalf of myself and all those like me who can’t afford gems to buy badges.

    I got to admit some of them were beyond challenging to the point of being frustrating such as Quinn’s Aquarium, I wonder if you realize how much work goes into getting 18 lock tiles? These come up around every 3rd game won not to mention how many times you have to replay it.

    Over the last few months there have been many changes at pogo and very little answers to our questions. For example you recently removed tokens from all the HD Games with the promise of some equal type replacement yet we have nothing replacing them other then some big secret promise.

    We very seldom have Amazing Mini Contest anymore and very little at the mini mall with no scheduled releases accept for the latest upcoming release.

    While we still have chat below the games a big percentage of the time they don’t work it make’s it hard to communicate.

    I guess what I’m trying to say is that other then a lot of hard work what incentives are you offering to keep us here at pogo? I hope you will approve my message I worked hard to word it nicely and many of us are asking these questions. Thank you for taking the time to read this.

    • Hello MysteriousMoods,
      You’re very welcome for the free badges. I’m glad you are enjoying them.

      I do understand that some of the Challenges are very challenging and do take a great deal longer than others. I’ve provided the team with feedback and the team is aware.

      The new reward system is still being worked on and is taking a great deal of time because the team has a lot of things to consider when creating it, plus they must build it and test it and all while working on other Pogo-esque features. It will take awhile, but once I am able, I will showcase it here in the blog.

      The team is working hard on everything you mentioned and you will see the efforts come out in Pogo in the near future. We love and appreciate ALL of our Pogoians. Thank you for writing this and for letting us know your thoughts in a constructive manner.

  • I am having a problem with several games having to be reset because they freeze up in the middle of a game or like Pogo Bowl saying game did not load after rolling one ball. Others are having the same problem because I notice there are not many people playing some of the games. This has been going on for sometime now. I love playing Pogo but if this keeps happening I will request my money back. Thank you, SarahV27

    • Hi SarahV27,
      Unfortunately I’m unable to troubleshoot from the blog. Have you tried going here for loading help or contacting Pogo’s customer support? I do encourage that as those options will help you solve the issue.

  • I gotta tell ya, that Stack ’em challenge? It’s giving me a real headache. But on the other hand, I do want to thank the Challenge Choreographers for giving us shorter Wednesday challenges with two marathons going on. :-)

  • Is there going to be a PBA this month TY

  • Why can’t I purchase gems. It says that I ma over my limit of gems but I only have 3. If I can’t purchase gems I can’t play some of my favorite games.

    • Hi Bote11,
      Unfortunately I’m unable to troubleshoot from the blog. Have you tried going here for loading help or contacting Pogo’s customer support? I do encourage that as those options will help you solve the issue.

  • what about making CHESS into HD … with ranks and badges …

  • i am missing badges in solitaire gardens
    i have completed all gardens and happyness levels
    i am missing all 15 badges in english garden they show up in the game
    but are blank in the game awards also missing one in farmyard garden and
    one in festive garden
    i don’t know who to contact about this matter
    thank you for you time
    citygirlya

    • Hi Citygirl,
      Unfortunately I’m unable to troubleshoot from the blog. Have you tried going here for loading help or contacting Pogo’s customer support? I do encourage that as those options will help you solve the issue.

  • I like free as much as anyone. The badges that are sent out can be great, but some are for games I do not play and once you open the gift you are stuck with the badge that you don’t want. There should be a way to refuse a gift badge. Some of the gift badges are great but so many just never get done and so I never get to finish the badge books and get credit for them.

  • when can we can some more challenges for Canasta? It’s my favorite.

  • Hi Pogo_Llama,

    First I like to say Thank You For Bringing Back ” Badge Magic”
    I got all 30 Badges and Bought 30 left ..Love Badge Magic, all finished with them
    Thanks For The Pogofest Album, Finished that also
    I guess I’m just a Badge Junkie..lol

    I like to say I been play updated Poppit HD5 ..Loving it

    But I noticed when you play on Easy and win you get 1 Rank Point .. When you play on Med. and win you also get 1 Rank Point.

    On Original Poppit ..On easy was 1 point..Med was 2 points & hard was 3 points

    Will the new version continue to give 1 Rank Point or is this a Glitch.

    Thank You
    Donna

    • Hi Donna,
      Thanks for your suggestion on ranks based on skill level in Poppit and I’ll bring it to the attention of the team.
      Congratulations on finishing ALL of the Magic Marathon Badges! I definitely think you’ve earned the title Badge Junkie. ;)
      Have a nice weekend.