Blog Post #87 – September 11, 2018


Hello Pogoians!

Welcome to another edition of the Pogo Insider. Thank you very much for stopping by and reading. I appreciate all of you.

I am very excited for every Pogo Insider blog, it’s true. This one is no different as we’re taking a Sneak Peek into Poppit! HD and Word Whomp HD with Pogo Clement. Yay!

Howdy! Let’s have a look at Poppit! HD which will be released on September 27. There are 3 different screenshots for you to gaze upon (including Spike with a pretty fine lookin’ cowboy hat!) PLUS one includes a jolly look at the holiday theme that’s coming your way in just a few more months! The Pogo artists really did well with these. I really like them, and the game itself, and am looking forward to Poppit! HD joining the ranks of our HD collection here at Pogo.


Welcome to the Construction Zone! Here is where you will find the latest on game updates. What is currently “under construction” on Pogo? As often as I can, I’ll sit down with the Pogo team and get the latest info on which games are being worked on and what’s coming. I will always post more details when I have them available. Please understand updates are subject to change.

Please understand that unless an announcement comes directly from EA and/or Pogo, we cannot endorse it as true. All games and updates reported here in the Construction Zone have been given the “go ahead” and are on track to come out. Anything else that is reported is speculation right now.


Upcoming events

PogoFest Badge Marathon – Slated for September 22 and this is going to be F U N. Pogofest, Pogofest, Pogofest! What better way to say “hello, fall!”

New type of Badge Challenge coming at the end of September called Magic Marathon. We’ll tell you about it as the date approaches.

Claire Hart 2: Secret in the Shadows Badge Marathon – Slated for October 3. Get ready to dig down deep and investigate with Claire!

October Game of the Month – Solitaire Gardens. Question for you all: which is your favorite Garden in Solitaire Gardens? Please take our poll located on the blog page!

It’s almost time for….Halloween! More on this in the next blog.


Game Updates

Cookie Connect: New levels went out today! There are a total of 40 new levels with 13 new Badges. Have a go at it and have fun, too!

Jet Set: New levels landing today!  You will now see new destinations to Los Angeles and Houston and an extended stay in Cusco!

A Way With Words: Brand-new Challenges called Legend Challenges are out now too!

Jewel Academy – New levels slated for October


New Games

Word Whomp HD – Coming September 13! (Please note: this release date was pushed back from 9/11 to coincide with the Tournament for the Flash version of Word Whomp). Don’t forget to stop by the Mini Mall today to pick up two free Word Whomp HD Minis! (I did!) 

Poppit! HD – September 27! (As with Word Whomp, we pushed this release another few days later by virtue of the Tournament for the Flash version).

Tumble Bees HD – Slated for October

Lottso Express HD – Slated for October

Tri-Peaks Solitaire HD – Slated for October

Mahjong Safari HD – Slated for December

First Class Solitaire HD – Slated for December


Known Issues

H5 games using Safari on mobile/tablets – We’re currently in the process of updating Pogo games so that they’re more fully supported on mobile and tablets, and the functionality of Pogo on mobile/tablets with Safari is part of this; currently, it’s working as intended on Safari as we to adjust games and their mobile functionality.


Website updates

Token Updates: As many Pogoians may be aware of at this point, the current token system will be replaced with a new award system. As stated in a May 2018 blog, I, and the rest of the Pogo team, know this is a point of contention with some players. For those of you for whom tokens provide a way to project status and achievement over time, we hear you and we understand your aversion to losing this status.

As such, the Pogo team has started to design a new awarding system that will allow you to engage with Pogo and Challenges in more meaningful ways. We know that it’s truly important for players to see a symbol of their accomplishments here on Pogo as a whole, and the new system is being crafted with this in mind.

As Pogo makes way for the new awarding system, tokens will be removed from the following HD games on September 25:

Poppit! Party
Story Quest
Cookie Connect
Poppit! Bingo
Aces Up! HD
Phlinx II
Pogo™ Sudoku

Please understand that I do not yet have a preview for you about what the new system entails but, I will provide more details at a later time when I am able, as I know the team will be very excited to share that information with you. Tokens in the current Flash and Java games will remain and will not be removed. Thank you for your understanding.


September Mini Mall update: Our next scheduled release in the Mini Mall will combine some Fall and Halloween Minis on October 4, 2018! Keep your eyes peeled for those.

We also have a few special Mini items coming your way; a Poppit! Party t-shirt will be out on 9/27 along with a free animated Poppit background, and we have some super-cute Lottso Express HD Minis coming out in October, too! We’ll give you the specific date for the Lottso Minis a little later.

Pogo recommendations and specifications for your computer – The specs have been updated as of August 14, 2018.  These are the recommended specifications for playing Pogo games smoothly; please click here in order to find out more about these recommendations to help ensure that Pogo games run more smoothly on your computer.

New Pogo Sign-In Experience – The new Pogo sign-in experience has started the process of the second part of the two-step process.  Click here for the latest information and videos explaining three different scenarios a player may encounter.

Chat – An Insider question was answered in the last Pogo Insider regarding chat. To read it, please click here and then scroll down to the Insider Question section.


Word Whomp Q&A with Pogo Clement

Pogo Clement is back with us and is answering questions all about the the new Word Whomp HD which will be available on Thursday, September 13!

Pogo Llama: Welcome back, Pogo Clement. Thanks for joining us again and so soon after the launch of Double Deuce Poker HD. You must be one busy Pogo Producer!

Pogo Clement: Yeah! As I mentioned last time, we have a lineup of awesome remakes of our most popular classics coming out, so I’m as busy as a bee! With that said, it’s nice to see you all again!

Pogo Llama: Busy bee, just like Kiki the bee in Tumble Bees! Alrighty, so Word Whomp HD will be live in Pogo in just a few days. (September 13, to be exact). What are some of the new features players can see and what are some features that will stay true to the form?

Pogo Clement: Since this is such a popular game and the gameplay is so simple, we kept almost all features in the HD version. Besides using the mouse, you can still use the keyboard to type the words, make corrections, or shuffle the letters.

Pogo Llama: The dictionary that is in Word Whomp HD, will it be the very same dictionary used in the Flash version or has it been updated?

Pogo Clement: We’ll be using the same dictionary for now, but we’re planning to update the dictionary in the future. Can’t promise any dates but it is very likely to happen. Stay tuned!

Pogo Llama: What is your favorite part of the new Word Whomp HD? (Mine are the new art of Nestor and the new animations).

Pogo Clement: Yeah! The graphics and animations are great. On top of that, I also like the new sound effects which add cuteness to the game.

Pogo Llama: Oh! That’s a great reminder to make sure to keep the sound on when you play Word Whomp. Although the option to turn it off is always there, as well. Is there anything different about the art for the HD version?

Pogo Clement: Yes! The art only gets better. It’s not only that  we revamped the graphics, but we also put efforts in tidying up the layout of the UI so everything is easier to read.

Pogo Llama: The art looks very crisp, clear and smooth. Very nice on the eyes. Well Pogo Clement, our time here is nearing its end as you are such a busy bee and I must let you go forth and create and work on on your next game. Is there anything else you’d like to share with the players about Word Whomp HD?

Pogo Clement: Don’t forget you’ll get different veggies that Nestor is eating as you gain certain Ranks, Club Members! We also prepared badges for those veggies too!

Pogo Llama: Did you just say veggies?! I love veggies! Well now I want to go out and harvest my garden. Thanks for stopping by, again, Pogo Clement. We’ll see you back here again real soon.


Every week I answer a non-technical question related to Pogo. We get lots of questions every week, so I try to focus on common themes or the same question coming from different folks. Please ask your non-technical related question in the comments section of the blog.

(For technical issues, please go to Pogo’s Help Page.)

Insider Question:

Q. How old will my dragon get in Mahjong Garden? What is the oldest dragon a player has achieved in Mahjong Garden so far?
A. All dragons in Mahjong Garden are immortal and can grow to infinite ages. How fun is that?!

Ok this is a call out to all Mahjong Garden players – What is the age of YOUR dragon? (Answer in the comments below).


Do you have any questions for Pogo Terry about Poppit! HD? He’ll be joining me in the Pogo Insider studios for a Q&A session for the next Pogo Insider. Please comment below and your question may be answered by our very own Pogo Producer, Pogo Terry!

Have a wonderful week ahead, folks! Have fun and enjoy Pogo. Always remember, you matter and to please be kind.


Pogo Llama


NOTE: Comments may take some time to be approved. Those which are off-topic or counterproductive to fostering a positive environment will not be posted. Thanks for reading the Pogo Insider!

If you’re having troubles loading or getting into a Pogo game, please go to Pogo’s Help Page. Unfortunately, I am unable to help out with any technical questions via the blog. Thank you!

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  • Mine is 1805

  • Will I have the youngest dragon at 27 years old?
    Pogo Llama, something for the suggestion box. I now have so many pages of mini items to choose from it’s hard to find what I’m looking for. I’d like to see a new option using categories like we use when looking for new purchases.

  • I love Mahjong Garden and I play it all of the time!!! My dragon is 1696.

  • game 59 on Cookie Connect is impossible to win!!!

    • This is a call to all Cookie Connect fans – what are your tips on passing level 59??!!

    • I agree! I’ve been stuck on Level 59 for about a year. There was one comment on the forum at that time, but it wasn’t helpful–at least not to me.


    • Hi SharonandJoey,
      Thank you for being such a fan of Pogo Tournaments. What I do know is this: Word Whomp HD, and other Flash-turned-HD games, will not continue to be in the current version of Pogo’s Tournaments. I do not have any further information on Tournaments at this time, but when I do, I’ll let you all know. Thank you for asking.

  • A Way with words: I would love to play for the legend challenge, but could not get past level 35 in the starter challenge. Several of my friends have the same issue. It is impossible to get 45 words in so few moves. So, we just stopped playing the game. I am good at word games, this one is just to hard to get through. Thanks for the new game though. TheQ9999

  • Mine is 428

  • I just wanted to Thank YOU for keeping us all so well informed about the many changes taking place in Pogo. I know it’s upsetting to many, if not most, that things are going to be different. Change is not easy after so many years. Game formats are different, sign in is changing, mini release schedule has been different, tokens will be gone, can’t see chat. It’s a MAJOR overhaul!! But YOU are doing an amazing job of keeping us up to date with information. Thank you Pogo_Llama!!

    BTW … My dragon is probably 5 lol I don’t play Mahjong very often!

    • Thank you very much, PeacefulMe50. I appreciate your understanding and for being a part of Pogo. :)

  • My dragon is 618

  • My dragon is 1767 ages and I love playing Mahjong Gardens.

  • My dragon is 679.

  • What are the future plans for Pogo Expressions that we currently purchase for all occasions using tokens? Hugs♥Philly

  • My dragon is 963

  • I love mahjong. my dragon is 2661. almost as old as me. joke

  • Hi there, I was wondering if Shuffle Bump was ever coming back, i thought this was a wonderful game to play. Joanpogoguy

    • Hi JoanPogoGuy,
      If I have any updates on Buckaroo Shuffle Bump being converted to HD, I will let you all know in the Construction Zone. Have a good week.

    • I just finished playing Shuffle Bump not 10 minutes ago. It never left.

  • Hi, Pogo Llama, My dragon is 1001 ages. Mahjong Garden is a favorite.

    Rumor has it that we’ll be able to change our user names after the new sign in system is fully implemented. Is that true or false?

    • Hi betressa,
      The ability to change your username will come at a later time, not right away, with this new sign in.

  • Hi Pogo_Llama, how are you? Wrote in the last blog about my gems being removed for purchases I did not make. Thankfully, finally was able to submit a request for customer support. The moment I submitted the request a lovely and very helpful EA rep phoned and within a few mins my gems were reinstated! He explained there were a few glitches as I was collecting the free badge and minis.
    So glad i persisted, not giving up trying to reach customer care. My whelp is only 114 yrs old. Barely out of the roost ;)

    • WolfnPoker,
      Thank you so much for sharing your positive experience with Pogo’s Customer Support! I really appreciate it and I’m so happy all is now well.
      Take care!

  • your hd games all stink should have left things alone

    • Hi buck,
      Why do you think the HD games stink? Are there any in particular? Negative comments are always welcome but please try to be more constructive so I can understand your feedback.
      To better understand why we are updating our games to the new HD technology, I believe it would be best to read this article I wrote. This will explain what is going on with the technology and why Pogo must embrace it.

    • I don’t think they stink, but there are a few things I don’t care for. One being the graphics. Too cartoon like and more for kids. Two…I used to like playing Stack Em, but now there’s too much bouncing around when you make a match of 5 or more. I’m already trying to click on my next move, while they’re still bouncing up and down. Kind of silly, and needless in my opinion. And it seems to use up resources fast, so that the game begins to get sluggish. Other than that, the new games are fine. Just takes some getting used to I guess. Some people just hate change I think…as I am one of them. But we learn to live with it, and move on.

  • Seems like people are really into the age of a Dragon….would this be connected to status & achievement?

  • Hello again Pogo_Llama, I have one more question for you, this time regarding A Way With Words. It seems we are not getting credit for the word “APE” in the new levels. I posted in the Forums regarding this and one of the Moderators checked it out and did confirm that credit is not being given for the word “APE”. Perhaps just a glitch or an oversight in programming?? I’d appreciate anything you are able to find out regarding this. Thank you! :)

    • Thanks for letting me know. I’ve forwarded it onto the team.

      • Another member posted in the forums that there are several “A” words not being credited: ACE, ARE, & AGE are among those not being credited as well. Thank you for passing it on to the team, we appreciate it. :)

  • All my HD games load and work except Quinn’s. The same on many browsers. What’s up. I never see anything about this?

    • Hi dhause,
      Unfortunately I’m unable to troubleshoot from the blog. Have you tried going here for loading help or contacting Pogo’s customer support? I do encourage that as those options will help you solve the issue.

  • my dragon is 1116

  • My dragon is 308 yrs. old. Mahjong Garden and Mahjong Solitaire are the best games for me to play.

  • Will there be more clues secret and spies episodes ?????

  • My Dragon is only 207 ages old. We began playing this game April 3, 2005. Libby passed in August of 2010, and I’ve been a slacker since… :(. I still like playing when I can. Other games have gotten in the way. Many of my favorites have been maxed out over the years. Some of them several times as the levels increased.

  • my dragon is1110 years young

  • Pogo llama they say new badges for Quins Aquarium, but when I go to try to purchase them they say there are non. I love that game. Maybe they just mean new levels. I could be misunderstanding it. Pogo is the greatest. Thank you for all the free badges I’m enjoying all of them.

    • Hi bvlady,
      Thanks for your question and for playing Quinn’s. Please understand the new badges in Quinn’s are actually Rank Badges and cannot be purchased but earned, rather. Thank you.

  • A very young 2717

  • My dragon is a whole 169 years. But still living, so that’s something, right?

  • I am very frustrated and disappointed Pogo. I am trying to get past the level on Jet Set so I can
    get onto the new ones. I cant get 3 stars on each site or whatever you call them. Why cant we
    play the Airport Level to get the last one or two stars? I have even last resorted to using a few
    power ups and cant get anywhere. Why do you make such a hard level. I consider my self an expert
    solitaire card player. Or maybe we should be using the Airport level but there is another glitch
    like once before. I know you give a lot a freebies but a game shouldn’t be this frustrating and
    in all regards unwinnable without power ups or playing dozens and dozens of times to get stars. If
    there is a glitch please fix asap. Thankyou.

  • Hi, Pogo_Llama! I just wanted to send “kudos” to the people who programmed the new levels of Jet Set Solitaire that came out today. The levels strike exactly the right balance between challenging and fun. They weren’t so easy as to be boring, but they were not so hard that they felt impossible. I was able to clear all three new levels in about an hour and a half, and had a lot of fun doing it. I love the inventive new layouts the programmers came up with, too! Now it’s time for me to try to get three stars on all the attractions in the new levels. Thank you so much to the Jet Set Solitaire team for these levels; they were the most fun ones so far!

    • Thank you so much, jnkmckay1103! I will let the team know and I”m so happy to hear you’re enjoying the new levels!

  • I almost forgot that I have a question about the new Poppit HD (which looks great, btw!). Will it have the same power-ups as the old one (the pin and the weight)? Will there be new/additional ones, or is it basically the same exact game, just with better graphics? Either way, I’m looking forward to playing it!

  • 1357 years old.

  • My dragon’s a baby only 3.

  • my dragon is 313 and I thought I played it a lot (love the game) but some of you are in the 1000 or more too cool.

  • First off let me say that you are doing a wonderful job with the blogs keeping us informed. I really am o glad to see the Tumble Bee’s will be one of the games in HD. One of the few spelling games that I do enjoy playing. Sadly am so disappointed to see still nothing (no new levels) on Poppit Party to be added soon. Have been totally maxed out in there for months. Please remind the team, that even though they are doing a great job with getting games updated, many of us really miss getting to play without having to tell the pop-up that yes, we know we are to the max. Thanks again. Have a great week.

    • Thank you so much for your comment, cuteolbrod. I will definitely let the team know your words.

  • What is the difference between HD and Html5 games? Aren’t they basically the same?

    Thank you!!!


  • again… PLEASE bring word whomp WHACK DOWN to HD… please consider!

  • How do you get past one level of Quinns Aquarian. I have been stuck on Level 60 challenge and cant seem to solve it but cannot move on. Can you help?

  • My dragon, Norbert, is 462. How old do they get?

  • I know that word whomp will be dropped from tournament play. Can you tell me what games will remain? Any addition? Would love to see Boggle Bash added.

    • Hi Fly,
      As you know, Word Whomp HD, and other Flash-turned-HD games, will not continue to be in the current version of Pogo’s Tournaments. However, I do not have any further information on Tournaments at this time, but when I do, I’ll let you all know. Thank you for asking.

  • My dragon is just 68 so I guess I’m just a lizard for now.
    I really like the new Double Deuce Poker HD version. The only draw back is the “My Challenges” scene popping up on the 2nd hand to 16th hand constantly. I can’t zone out with that constantly showing up interrupting the game. I don’t mind it showing up but why so often?

  • My dragon, ice is 532

  • Actually, my question regards Poppit Party. I keep getting challenges that require anything to do with YELLOW balloons. I play this game just about daily and have never even seen a yellow balloon. Why have a challenge that NO ONE can beat? Just curious

    • Hi kgsndmn,
      What is the name of that challenge? Thanks.

      • kgsndmn… You have to play on “hard” to see the yellow balloons. Yes, you can beat that challenge. Good luck!

    • You need to set your difficulty level to “hard” to get the yellow balloons. You can do this by clicking on the difficulty meter icon, next to the shopping cart icon (top left corner of costume screen) and choosing “hard”. :)

  • Haven’t been playing as much as I use to, because of other great games, but my dragon is now 147 ages old.

  • Is there any tips on Tumble Tiles to get past level 72? I have been trying for days and days to get to the next level. I don’t think the level can be beat. What is going on?

    Please advice
    Thank you

    • Players, do you have any tips for Jaziedog1 on Tumble Tiles?

      • I ranked out ages ago, jaziedog1, but I’ll give it a go. I’ll write you in your guestbook with any suggestions.

        • jaziedog1: I thought I could click on your name and go to your guestbook. I was wrong. Go to the Forums. Click on Puzzle Games and find Tumble Tiles. Find a heading for Level 72. Then one of the Mods has a link to the discussion on 72. Good luck. As with all of these types of games, you need the perfect grid.

  • my dragon is 3,671 years old

  • Thank you for the reply Pogo Llama, much appreciated.

  • Hi Pogo_Llama! You asked me a question in your last blog and I wasn’t able to answer back so I will now. You asked me if I am enjoying the new Double Deuce Poker HD game, and the answer is a definate yes!!! I am enjoying the game and I like it alot!!!

  • Just wondering are you going to update Spooky Slots this year?