Blog Post #84 – July 31, 2018

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Hello Pogoians,

Happy Tuesday, July 31st, 2018 to each and everyone of you here in Pogo! How has your week been since we last came together for the Pogo Insider?

 

Questions about Double Deuce Poker HD
Pogoians, what questions do you have for the Pogo team about Double Deuce Poker? I’ll be sitting down with them next week and would love to know what you’re curious about with regard to Double Deuce Poker HD, which will be arriving here in Pogo on August 28, 2018.

 

 All the buzz around here is about two games coming up. Once of them being Double Deuce Poker and the other being Word Whomp! In this week’s Sneak Peek, I wanted to focus on the character creation of our beloved Word Whomp character, Nestor. The team knows Nestor is an important part of Word Whomp and wanted to keep him true to himself while also giving him a sleeker style to fit the game.

I sat down with the Pogo Art and Design team and this is what they had to say about the development of Nestor.

“When embarking on the HD upgrade of Word Whomp, the team recognized that we had to be particularly thoughtful about the treatment of its star character, Nestor.

Over the years, Nestor has become one of Pogo’s most visible and recognizable characters. While this lovable gopher has become an ambassador to the Pogo brand, the expression of his personality in the original Word Whomp game was fairly limited. The Art team set about updating the character design to support a greater variety of emotional states and animations. We stayed mindful of adhering to the original spirit and intention of the original character, while exploring ways we could communicate a greater sense of personality.

We began by reaching out to our community, the Pogo players, to discover what people valued and loved about this little guy. The response from the community was particularly insightful. Many players related Nestor to the playfulness and curiosity of their own pets. Others appreciated his never stay down spirit- for every knock on the noggin’, this gopher pops right back up to face another challenge. It was clear that our audience appreciates Nestor’s positive and playful spirit! We took this to heart when updating his character design. We gave him a broader smile and larger eyes- allowing him to emote more clearly to the player. He includes more animations than the original version of the game so he can to express his personality more visibly, too. His animations express a playful attitude and a curiosity, modeled after a few of the Art team’s own pets. We hope the players appreciate the new Nestor as much as we appreciated our opportunity to work with such an iconic Pogo character.”

Here is a look at part of the process of character development for Nestor, which began several months ago.

In the next edition of the Pogo Insider, which will be August 14th, I will have another Sneak Peek for Word Whomp HD!

 

Welcome to the Construction Zone! Here is where you will find the latest on game updates. What is currently “under construction” on Pogo? As often as I can, I’ll sit down with the Pogo team and get the latest info on which games are being worked on and what’s coming. I will always post more details when I have them available. Please understand updates are subject to change.

Please understand that unless an announcement comes directly from EA and/or Pogo, we cannot endorse it as true. All games and updates reported here in the Construction Zone have been given the “go ahead” and are on track to come out. Anything else that is reported is speculation right now.

Upcoming events

Pogo’s 19th Anniversary will be here on September 1. Can you believe it’s been 19 years? In celebration, we’re throwing a Pogo party in true Pogo fashion – with loads of fun! That fun will include an Amazing Mini show on August 30th (more details to come later), a few free Mini items, free Badges and sales on Hidden Object Game Episodes, Power-Ups, and Badges.  This is just a preview, but there will be more complete information available as the time nears.

Pogofest – We’re going to continue the party with PogoFest , which will occur at the end of September and include a Badge Marathon.

We have several other Badge Marathons coming your way, too! Here’s the lineup that we currently have planned, though please understand dates and titles are subject to change so we’re going to use the word “slated” just in case something does change on us!

  • Summer Badge Marathon – Slated for August 6.
  • Quinn’s Aquarium Badge Marathon – Slated for August 20
  • Solitaire Gardens Badge Marathon – Slated for September 6
  • PogoFest Badge Marathon – Slated for September 22

 

Game Updates

Cookie Connect: New levels coming in September

Jet Set: New levels slated for September

A Way With Word: Brand-new Challenges slated for September

 

New Games

We’ve already told you all about Double Deuce Poker and Word Whomp, but just in case you missed those dates, here they are! We’re excited to be bringing these games to you soon.

Double Deuce Poker – Coming August 28!

Word Whomp HD – Coming September 11!

Poppit! HD – September 25!

Tumble Bees HD – Slated for October

Lottso Express HD – Slated for October

Tri-Peaks Solitaire HD – Slated for October

Solitaire Gardens (HTML5) – Slated for November

Mahjong Safari HD – Slated for December

First Class Solitaire HD  – Slated for December

 

Known Issues

Tumble Bees – Some players had reported Rank points were not displaying correctly. This issue has been fixed with the July 31st release.

Jet Set Solitaire – We’re aware of an issue in which the map navigation dot doesn’t currently correspond with the proper level to reach San Francisco. The workaround for this is to hit the left arrow and you will reach San Francisco. The team is aware of this issue and are currently working to fix it. This issue has been fixed with the July 31st release. Additionally, we adjusted a glitch with the cards in the Sydney Extended Stay State Library level. Thank you for all of your feedback about this!

Multiple Games – Some players have reported seeing odd images for Rank Points. The images include $ and % signs. The team has investigated this issue and have found it to be an issue. A fix for the $ issue has been pushed out with the July 31st release. The fix for the $ issue is in the works and should be released in August. Please note: this does not affect gameplay or Rank status

Google Chrome browser – Some players who are using the Google Chrome browser are receiving notifications that Pogo is not a secure site. This is due to Chrome changing their settings. Pogo is currently working with Chrome on updating things on our end to comply with the new standards that Chrome uses. This has been mostly updated with the July 31st release! You will no longer see this message while using Google Chrome for all games except certain Flash games. The Flash games affected by this will have a fix coming out within the next month and I’ll keep you posted here on that. Please understand that Pogo is still secure while using the Google Chrome browser.

H5 games using Safari on mobile/tablets – We’re currently in the process of updating Pogo games so that they’re more fully supported on mobile and tablets, and the functionality of Pogo on mobile/tablets with Safari is part of this; currently, it’s working as intended on Safari as we to adjust games and their mobile functionality.

Website updates

August Mini Mall update: The August Mini Mall update will be out August 2 with some additional summer items. After that, there will be another Mini Mall update on August 28 with special poker-themed items to celebrate the release of Double Deuce Poker!

CLUE will be taking a break from Pogo.com. The last new update for now was on July 30, though you’ll be able to go back and re-play any episodes you’d like at any time, or even buy new episodes if you’d like. Click here to read more.

Pogo recommendations and specifications for your computer – The team has updated the recommended specifications for playing Pogo games smoothly; please click here in order to find out more about these recommendations to help ensure that Pogo games run more smoothly on your computer.

New Pogo Sign-In Experience – New Pogo sign-in experience will be starting to roll out in August and is slated to end in October. Click here for an FAQ.

Chat – (No new update). We’re reviewing new chat solutions. I thank you for your feedback in the blogs on your Pogo chat experience. I’ve collected the feedback and alerted the Pogo team.

 

Every week I answer a non-technical question related to Pogo. We get lots of questions every week, so I try to focus on common themes or the same question coming from different folks. Please ask your non-technical related question in the comments section of the blog.

(For technical issues, please go to Pogo’s Help Page.)

Q. I want to update my email, but there isn’t an option for me to change it. If there is, I don’t see it. How do I update my email address?
A. With the new sign-in process rolling out this fall, many are asking how to update their email address. Here are the steps you can take to update your email address.

  1. Click on My Account
    2. Enter your password to continue
    3. Under “Personal Information” you will see the header named Email. To the far right of that, you will see the word “Edit” and if you click on “Edit” you will be taken to a page that will allow you to update your email address.
    4. Enter in the updated email address and click the yellow Save Changes buttonAs a reminder, please understand that with the new sign-in experience rolling out, you will only be able to have one email address attached to each of your Pogo accounts.

Q. When the upgrade takes place, will I have to pay a yearly membership for Pogo and EA separately? Will the cost of membership go up as well?
A. There are no plans of the Club Pogo membership going up at this time. Please also understand that EA owns Pogo, and has since 2001. There will only be one yearly membership.

 

Alrighty folks! That is the Pogo Insider for this week! I hope you have a very fun and fabulous week here in Pogo. The next Pogo Insider will be Tuesday, August 14th!

Always remember that YOU matter.

Cheers,

Pogo Llama

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NOTE: Comments may take some time to be approved. Those which are off-topic or counterproductive to fostering a positive environment will not be posted. Thanks for reading the Pogo Insider!

If you’re having troubles loading or getting into a Pogo game, please go to Pogo’s Help Page. Unfortunately, I am unable to help out with any technical questions via the blog. Thank you!

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449 Comments

  • Once word whomp is changed to word whomp HD will we still be able to use in for the Tournaments and will our scores be able to tell us how far we are to the gold.

    • Hello Iadore,
      Word Whomp HD will not continue to be in the current version of Pogo’s Tournaments. Thank you for asking.

      • Thank you for telling me I will have to pick another game my group will be disappointed.

      • As a tournament Host, what will be used for the tournament or will the game (Word Whomp) be dropped? Please update us. I see that other tourney games are being converted too in the coming months. It has been the case when you have converted, the old game has gone away. Some insight would be every helpful.

        • Hello nznuts,
          Thank you for being a tournament host!
          Word Whomp HD, and other Flash-turned-HD games, will not continue to be in the current version of Pogo’s Tournaments. Thank you for asking.

  • When is collection 2 gonna be available for Poppit Party??? I have completed all levels and every costume ….I’m now playing and getting nothing!! PLEASE add the next collection!!

    • Hello LvTakes2,
      I love that you’re such a fan of Poppit! Party and thank you very much for that.
      I do not yet have an update about your request for new costumes, but I’ve definitely checked in with the team to know that this is a highly-sought-after addition to the game! I will keep you posted on any developments. Thank you.

    • I have also bugged them the past few months because of being maxed out on everything. We will get it I guess once they have the other games in HD or flash fixed. I just keep waiting and no longer bug Pogo_Llama about it, since keep getting same answer. LOL. So hang in there. Playing isn’t quite the same, but you do get tokens…just no challenge.

      • I’m always here for ya’ll and listen to everything you say and write. Take good care and thanks for being a part of Pogo.

  • Good afternoon Pogo_Llama.

    I’m so excited to see that Tumble Bees is being upgraded to the HTML5 format! Thank you!

    I notice you’ve listed several of the Club Pogo Tournaments games as receiving the HTML5 upgrade. When this happens, will they still be part of the Club Pogo Tournaments?

    • Hey SusyQ,
      How’s your week going? Tumble Bees will be a great addition to our H5 catalog! Can’t wait for it to be out.
      As for your question, Poppit! HD and Word Whomp HD will not continue to be in the current version of Pogo’s Tournaments. Thank you for asking.

      • I’ve had better weeks, unfortunately.

        Thanks for your answer, but it leaves me with more questions:

        1. Will there be a Club Pogo Tournament Part 2?

        2. Will Club Pogo Tournaments be discontinued?

        3. Will Club Pogo Tournaments be continued with a smaller number of games offered?

  • August Mini Mall update: The August Mini Mall update will be out August 2 with some additional summer items. After that, there will be another Mini Mall update on August 28 with special poker-themed items to celebrate the release of Double Deuce Poker!

    Will this be NEW mini items and no repeats? So we have to wait almost 4 weeks after the 2’nd for another release? What happened to every two weeks? I hope we don’t wait like we did this month.

    I love the blog & updates but why aren’t we getting minis every two weeks?

    • Howdy hi CommetShower,
      How are you doing? Yes indeedy, there will be new items in the next Mini Mall release. There will be some re-released items as well. I’ll keep you posted here in the blog on upcoming releases and the Mini Mall cadence schedule. Thank you for reading the blog.

      • Thank you Llama, I am good. We HAD DEER, A DOE, TWO FAWNS, AND A BUCK IN OUR YARD TODAY. ITS STRANGE TO SEE THEM OUT DURING THE DAY!

  • Will there be new Mini items in the Mini Mall this Thursday ? Say YES

    • Howdy ladybug,
      Yay for Mini Mall! So here is what I wrote in today’s Pogo Insider. I hope this helps:
      August Mini Mall update: The August Mini Mall update will be out August 2 with some additional summer items. After that, there will be another Mini Mall update on August 28 with special poker-themed items to celebrate the release of Double Deuce Poker!

  • Dear Pogo Llama, I’m sorry, but, I really don’t get why the art team needs to change Nestor…SO MUCH.
    That said…HURRY!!! A Big THANK YOU to the team for the upcoming HTML5 games. I love them all.

    • Thank you for your feedback, CAGal. The art team has worked so hard to keep Nestor true to form while also updating him to fit the HTML 5 format. I understand everyone has their thoughts on it, and that is totally fine and expected. Different opinions and thoughts are what makes the world the beautiful place it is. :)
      It’ll be September before you know it and Word Whomp HD will be available for you to play as much as you’d like, which will be sooooo fun! Enjoy your week and have fun here in Pogo.

    • I agree with the others about the big changes to Nestor. He looks to “comical” for Word Whomp. Could we please keep him the same or tweak just an iddy-biddy?!?

      Wendi

    • Word Whomp is one of my favorite games, I’m so glad it’s being updated! But, please please go back to version 1 of Nestor. With the pale part of his muzzle spread out over his whole face like that, he doesn’t even look like a gopher anymore! He looks more like a monkey now… :(

  • While I enjoy the games going to HD, it seems that our minis and chats are fast becoming a thing of the past. Truly I do “Love My Mini”, and want to keep watching my Puffy Pom jump up and lie down and my Brave Pupper trudge through the snow. Any thought on this issue?

    • Hello BluePomMon3,
      How is your day going? It makes me truly happy when players let me know how much they enjoy Pogo and even provide me with specific Pogo areas they enjoy such as yourself with the Mini Mall. Your Puffy Pom will continue to jump up and down and you will be able to watch that and your brave pup walk through the snow. (Btw, I’m from Wisconsin and there are many a days I remember our brave family dog trudging through the winter snow. What a sight!).
      I hope you have a nice weekend.

  • I am due to renew my POGO acct. in Sept. I cannot play most HD games. I get in Quinns aquarium and play a game then it freezes, I reset, log out and back on. HD games may be too much for my computer and I cannot afford a new computer. What do I do? I want to play the games.

    • Hello Adrenalin800,

      Thank you for being a part of Club Pogo. I, and the entire Pogo team, appreciate it so much.

      What operating system are you currently using to play Pogo games? Are you playing on anything below Windows 10 or Mac OS Sierra? If so, I do believe it would be a good idea to consider an upgrade as technology continues to advance and certain systems may not be supported in the future. Please understand that as technology advances, Pogo must embrace it and update so the games will continue to live on. I totally understand not being able to purchase a new computer so making sure to have the most up to date system and browser updates may greatly help.

      Thank you for asking and let me know if you have any further questions.

      • I want to point out that if someone needs a new computer, one economical option is to buy a refurbished one (from a reputable retailer). Refurbished computers are just as good as new computers, and often several hundred dollars cheaper! My mom (who is on a fixed income) got one a few years ago and it’s still going strong. She’s able to play all of the HD games without any issues. She had such a good experience with hers, that when I needed a new computer last summer, I got a refurbished one as well. I highly recommend going that route for anyone who needs new technology on a budget! :)

      • I have newer computer and Windows 10 but HD games like the new Stackem just won’t load. Having trouble with HELP to get an answer as to why.

        • Hi Wandylou,
          Unfortunately I’m unable to troubleshoot from the blog. Have you tried going here for loading help or contacting Pogo’s customer support? I do encourage that as those options will help you solve the issue.

    • My computer is fast and modern and many of the html5 games don’t work for me either.I’ll be leaving Pogo at the next renewal after MANY tears!

      • Hi Stevie,
        Unfortunately I’m unable to troubleshoot from the blog. Have you tried going here for loading help or contacting Pogo’s customer support? I do encourage that as those options will help you solve the issue.

  • I HAVE A COMMENT IN FORM OF A QUESTION.. ALL THESE NEW HD GAMES DO NOT GIVE TOKEN SPINS CAN WE DO SOMETHING ABOUT THAT.. BEEN POGO NUT MANY YRS NEVER WON MUCH SO COUNT ON TOKENS OTHER THEN THAT NEW GAMES ARE GREAT.. TY FOR YOUR TIME KPSBKK

    • Hi Kpsbkk,
      Thank you for being a Pogo nut! I really appreciate you being a part of Pogo…..everyone at Pogo appreciates it!
      To answer your question, back in May, I answered a Pogo Insider question about tokens. In the article, I stated that, in the future, the current token system will be replaced with a new awarding system. Please do click on the link above and then scroll on down to the Insider Question area to read more. Thanks for asking and for being a part of Pogo.

      • Llama…you mean I’m never going to get 100 million tokens? I’ve still got about 60 million to go. That’s a bummer!

        Pr Chris
        aka “sailor”

      • Can’t make friends when the CHAT is BELOW the playing field! If you can change to HD games, then someone should be able to put the chat NEXT to the game, EVEN in HD! :)

        • Hello packerfan,
          Thank you also for your thoughts on Chat. The Pogo team is reviewing new chat solutions and are aware players do not enjoy the chat on the bottom of the game screen. Thank you.

  • I have a question regarding Solitaire Gardens being converted to HTML5. I know that when past games have been converted, it starts over as a brand new game. Will the levels we have completed have to be completed again, or will we start over with brand new gardens?

    • HI Dellet78,
      We will have to check with the developer as Solitaire Gardens was not developed by Pogo. The developer for Solitaire Gardens is Jolly Bear. Thank you for asking.

  • Why can’t you make the screen bigger in Quinn Aquarium game and still play the game

    • I have great news for you, FD…if you click here, you will see instructions on how to make Quinn’s Aquarium into full screen. All of Pogo’s HTML 5 games will be, and have been in full screen. :)

  • Hi, can you please answer some questions for me
    1. Why is it that when I send free outfits to men, they turn out female, and I do shop men ?
    2. Are tokens going away, if so when ? Hope all items in the mini mall won’t be gems items, or is the mini mall not adding new items ?
    Free marathon badges are nice, but playing the same game over and over get old real fast !
    Thanks for a reply

    • Hello Krazichic,
      1. Have you confirmed with the person you are sending to that they received a female outfit? It should be sending the male items over if that is what you’ve selected to gift. I did check with our technical team and they did suggest it may be because when you look at the mall, you’re seeing it in the female format. Please check with whom you’re gifting to make sure they are receiving the correct outfit.
      2. Yes, tokens are going away and are not being implemented into the new games. We’re currently working on a new system. The items in the Mini Mall that used to be for tokens will now be free. The Gem items will stay as such. Thank you for asking.

  • I am so happy to see that Mahjong Garden is the game of the month for August. It is one of my favorite games to play. Also a big thank you to Pogo for all the Marathons coming up. It is so much fun to see if I can finish them in time and if not, then I can still play them later. Another thing I am glad to see is the list of games that will be converted to HD. Love, love, love them all. You guys and gals at Pogo are the best!!!!!

    • Hiya Barryandlinda20,
      Well thank you very much. I’m super happy you’re enjoying all of Pogo, both current and upcoming. YOU are awesome. Have a great and fun week, I’m sure you will! :)

  • good afternoon pogo llama…was just wondering why there wasn’t a poll in badge central this past week…is it because you didn’t really want to know what people thought of the new html game, a way with words…there is always a poll….well anyway I hope your week goes quickly and that you have a good weekend…ttys

    • Howdy Shmr,
      They system used for creating the poll was down last week, that is the only reason it was not there. Thanks for asking. :)

  • Is Clue gone for good? What will I do with Monday morning?

    • Hello TiodeRenzo,
      Thank you for being such a fan of CLUE and while it is true your Mondays may be a bit different now, there are still sooo many fun things to do here on Pogo. Were you able to read the article I posted about Clue? If not, please click here to do that now. Please understand CLUE is still available to play, just no new episodes will be available. Thank you for asking.

  • i do enjoy the new HD games, however miss the tokens you used to give….is there going to be a fix so we can start earning tokens again?

    • Hello Lyndam,
      Thank you very much for enjoying the new HD games. Which one is your very favorite?
      To answer your question, back in May, I answered a Pogo Insider question about tokens. In the article, I stated that, in the future, the current token system will be replaced with a new awarding system. Please do click on the link above and then scroll on down to the Insider Question area to read more. Thanks for asking and for being a part of Pogo.

      • Is it possible that a new awarding system might be based on time played? It seems that’s one way to reward actually playing on site. Just a thought.

        PR Chris

  • Why is there no poll in badge central this week? Every week there should be a poll asking us about the weekly badges.

    • Hi Blysse,
      The tool used to create the badge poll did not work last week. I was able to get it back up just a little bit ago so there is a poll for this week’s Challenges.

  • Will Poppit! HD and Word Whomp HD replace the current versions of those games in the bi-weekly tournaments?

    • Word Whomp HD and Poppit! HD will not continue to be in the current version of Pogo’s Tournaments. Thank you for asking.

  • Several months ago, a completed Super Secret Badge was shown in the blog and it was said it would be released “soon”. Why is it still not released?

    • Can you please tell me which blog that was in? I’ll need that for reference. Thanks!

  • I see that around August 20 there will be a Marathon for Quinns Aquarium I hope by then we will be able to add fish to the second tank and continue with it because at this point I am doing the bonus rounds Thank You

    • Hi Debra,
      Thank you for your feedback.
      Can you click here to run the compatibility scan? Once you do that, please copy the information provided and respond back to this message by pasting that information. The technical team I will forward it too needs this information in order to help you out as they need to know which browser, operating system, resolution, and Java/Flash versions you’re using when experiencing these issues.

  • Questions regarding the Word Whomp upgrade: Will the words be the same or will there be new ones? If the words are changing will we be able to offer suggestions? Word Whomp is my favorite game and I’m looking forward to the upgrade.

    • Hello Lmjp,
      For the initial launch, we’ll be using the same dictionary but are looking into adding to it in the future. We’re always open to suggestions. Thank you!

  • Thank-you for the always-informative blogs! Wow, can’t wait to see “Tri-Peaks Solitaire” in HD! :)

    Has there been any inside scuttlebutt about when tokens and JP spins will added to the new HTML5 games?

    Thanx!

    • Hi Frankie,
      To answer your question, back in May, I answered a Pogo Insider question about tokens. In the article, I stated that, in the future, the current token system will be replaced with a new awarding system. When I have an update on that, I will let you all know but as of right now, I do not have an update. Please do click on the link above and then scroll on down to the Insider Question area to read more. Thanks for asking and for being a part of Pogo.

  • As the flash games such as Word Whomp, Poppit and First Class Solitaire are upgraded to HTML5, will they still be used in the bi-weekly tournament?

    I’m excited for all of the new HD games – especially Tumble Bees!

    • Hi Keyblade,
      So glad you’re enjoying the new HD games!
      Word Whomp HD, and other Flash-turned-HD games, will not continue to be in the current version of Pogo’s Tournaments. Thank you for asking.

  • Hi Pogo_Llama!

    Sometimes I click too quickly through Claire Hart (both games) and want to go back to read the storyline. Is there a place where the stories are all kept that we can access?

    Thanks!

    Ardra007

    • Hello ardra007,
      Unfortunately there is not an option for that at this time. But…thank you for your feedback and suggestion. I will also let Pogo Rachael know of this as she is the current Claire Hart writer and knowing players enjoy the story-lines brightens up her day.

  • Llama: Would you consider polling on marathons: Do you like single game marathons, or variety of games? In the single game Marathon, whether or not you like that game may determine whether or not you play. If you have a multiple game marathon, even if one or two of the badges are for games you don’t like, you are more likely to play than a marathon where there is only one game, one you don’t like.

    Thanks!

    Also, there are still two questions on old games: 1000 Island solitaire and a jigsaw game. I appreciate the list that you gave us so that we know what is coming. I hope there will be future releases and that these two games (categories) might still be coming.

    Pr Chris
    aka “sailor’

    • Hello Sailor Chris!
      I like your idea and I just might include that in an upcoming poll. The team is definitely working on bringing in more styles of games and I’ve definitely heard something about puzzles.
      Have a great week!

      • Hi Pogo Llama,

        I am excited about the new Word Whomp, and I like what the artists did with the new Nestor. I like what Sailor Chris said about the Marathons and prefer multi-games instead of just one. And like him, I would LOVE to see 1000 Island Solitaire converted to HTML5. Also would love to see Canasta and Spades converted to HTML5! Have a Super Week!

    • Wow that might make an interesting poll for me if it was one because I love thousand Island solitaire and Jigsaw puzzles and I would be in lalalaland to not know which game to choose LOL.

  • What’s going on with Poppit Party?

    • Hi brt,
      I love that you’re such a fan of Poppit! Party and thank you very much for that.
      I do not yet have an update about your request for new costumes, but I’ve definitely checked in with the team to know that this is a highly-sought-after addition to the game! I will keep you posted on any developments. Thank you.

  • Hi there Pogo_Llama,

    Hope your day is going well.

    Double Deuce Poker, huh. I assume it will have 50 ranks (the standard 10 20 30 40 50). Will there be other in-game badges to win? How will the “in-game” currency work and all.

    One question, if I may, about Word Whomp HD. Will that take the place of the current Word Whomp in the tournaments?

    LOVE Nestor BTW. Thanks for this plethora of information and updates. Kudos and hi-fives to all. Thanks for all you do.

    • Hiya Kat,
      Thanks for your Double Deuce HD questions, I will add them to my list for next week.
      Word Whomp HD will not continue to be in the current version of Pogo’s Tournaments. Thank you for asking.
      I’m super glad to hear you’re enjoying the updated look of Nestor. And I do my best to provide as much information with every blog that I am able to. Have a terrific week!

  • I love playing Jewel Academy, and am patiently waiting for new levels. Any idea when they will be coming out?

    • Hello peekaboo339,
      Thanks for being such a fan of Jewel Academy. Have you completed the last round of updated levels?
      It looks like the Jewel Academy update will happen in later fall. I’ll keep you all posted once I find out more. Thank you for asking.

  • I’ve been waiting and waiting for new levels of Jewel Academy. Why Jet Set Solitaire (which is just a reboot of 2 other games) and Cookie Connect, but not Jewel Academy. It keeps saying “Coming Soon”, but it is obviously not.

    • Hello Mollymom,
      Thanks for being such a fan of Jewel Academy. Have you completed the last round of updated levels?
      It looks like the Jewel Academy update will happen in later fall. I’ll keep you all posted once I find out more. Thank you for asking.

      • Yes, I’ve complete all 220 levels, all with 3 stars. Obviously had to do some multiple times to get all 3 stars! Thank you for the answer, I’ll stop checking every day now.

  • Please consider deleting or renaming the “Addicts” and “Junkies” rooms. Neither name promotes a family friendly atmosphere. Thanks. :)

  • Hi Pogo Llama, thanks for the updates. I like v2 for Nestor, except maybe making the whomp looking a little less painful.

    • Thank you TVisOn2! I’m super happy you’re enjoying the look of Nestor for Word Whomp HD.

      • The old and new versions of Nestor, well, I don’t like the new (New) because he looks more like a dog. Perhaps it’s the smile he’s got. I agree with TVisOn2 the whomp sure looks awfully painful. LOL
        Thank you for all you do, Pogo_Lama, especially in the forums.

  • What’s the difference between HD and HTML5?

  • When will canasta become a HD game

    • Hello Numberonegameguy,
      I do not have any updates for you about Canasta but I thank you for asking. When and if I do receive updates about Canasta, I will provide an update in the Construction Zone section of the Pogo Insider blog. Thank you and I think it’s really awesome you’re such a fan of Canasta. That game takes some skill!

  • I feel somebody needs to address the problem playing San Francisco ES games on JetSet Solitaire. I have been playing Alcatraz 146 times score 6380 and I can now play it in my sleep. The problem is that the 21 stars needed to get the the airport game is impossible for all games. I will no longer use gems or play the game. Pogo is about having fun, not being fraustrated! Please help with my favorite game and fix it so me and my fellow POGO members can enjoy the game once again.

    • Hello MsWastenTime,
      Thank you for reporting this. I’ll have our team be aware of your situation. Thank you for playing Pogo and being a fan of Jet Set.

  • Is anyone working on a fix for those of us who are still getting only a black screen and music in Quinns Aquarium

    • Hello chmn1a,
      Yes, we do have a team here that are always looking into issues reported by players in the games.
      Can you click here to run the compatibility scan? Once you do that, please copy the information provided and respond back to this message by pasting that information. The technical team I will forward it too needs this information in order to help you out as they need to know which browser, operating system, resolution, and Java/Flash versions you’re using when experiencing these issues.

  • Last blog said new levels for Jewel Academy in August – is that still a go?

    • Hello Tina,
      Thanks for being such a fan of Jewel Academy. Have you completed the last round of updated levels?
      It looks like the Jewel Academy update will happen in later fall. I’ll keep you all posted once I find out more. Thank you for asking.

  • Is there a difference between HD games and HTML games or is it just terminology?

    • Hi jstr,
      Great question. HD/H5,HTML5 are all the same and it is just terminology.

      • I have thought about this in great detail. Although they are all the same thing (just a terminology thing) I have noticed a pattern. So far, all the HD titled games are replacement games (Aces Up, Turbo 21, Word Whomp, Double Deuce Poker, etc.) and games that are new (not replacements) do not have the HD moniker (Cookie Connect, Pogo Sudoku, Poppit Bingo, Poppit Party, etc.) Now I do realize that Phlinx II is the exception to this pattern LOL. Anyways I actually like that, because subconsciously it is telling people the original was replaced with this HTML 5 (HD) version of the game.

  • can i please ask when you are going to bring out poppit party 2 please it makes aT least 3 months i am finished number 1

    • Hello Claudelline,
      I love that you’re such a fan of Poppit! Party and thank you very much for that.
      I do not yet have an update about your request for new costumes, but I’ve definitely checked in with the team to know that this is a highly-sought-after addition to the game! I will keep you posted on any developments. Thank you.

      • Llama…based on the number of comments regarding Poppit Party’s new costumes (one I share) I have a suggestion. Have you considered a party for the crew working on that problem? A BBQ or some other reward might motivate them…or not.

        (PS: Based on the enjoyment of Party among Pogoians, have you thought to indicate that when they finish collection 2, they might as well start on collection 3, because stopping after 2 probably won’t get it all out of our systems.)

        Thanks

        Pr Chris
        aka “sailor”

      • LOL, I ask the same question down the line, I became a lover of poppit party and now I’m waiting for new costumes too!!!

  • While I appreciate the updates to games and new games coming out, it is frustrating to have one’s rank be reset to 0 for the updated games. Why can’t we keep our ranks when you bring out an updated HD version of a game?

    • Hello Bratzbak,
      I understand how frustrating it is and I applaud you on working on ranks in your favorite games. What are your favorite games?
      Currently, it is technologically not possible to port over the new game and keep the ranks as it would not align due to Flash vs H5. I’ve asked for the explanation and that’s the non-technical version of it all. I hope you understand and I thank you for continuing to be a part of Pogo. Have a great week of fun here in Pogo.

  • On the Pogo homepage, the sidebar on the left shows the latest news. Every issue of the Insider until last week was advertised there when it went up. Why has it been missing from there the last two weeks ? It makes getting to the blog post much harder than it used to be.

    • I’m not sure, I’ll have to ask someone on the tech team what’s going on with that.

  • I would like to know when you are adding new levels to canasta? Thanks

    • Hello myhubby60,
      I do not have any updates for you about Canasta but I thank you for asking. When and if I do receive updates about Canasta, I will provide an update in the Construction Zone section of the Pogo Insider blog. Thank you.

  • Love the updates.

  • I was so disappointed not to see the Release of New Jewel Academy Levels!!! The last I read about them was August, but No mention on this the latest “word”! So what’s up?? Right Noe it’s the favorite of many a Pogonia… Waiting for August was hard enough, now what? Thank you for addressing this over-sight… hoping it is an over-sight. Respectively, Rudi too

    • Hello Ruditoo43,
      Thanks for being such a fan of Jewel Academy. Have you completed the last round of updated levels?
      It looks like the Jewel Academy update will happen in later fall. I’ll keep you all posted once I find out more. Thank you for asking.

      • Oh, I was to ask about it. I am so sorry it won’t be in August. I have done all levels with three stars. It took a lot but I wanted to continue. I am glad someone finally mentioned this game.

      • Thank you Pogo_Llama, for addressing the issue and Yes I have completed all the levels & am waiting at the Locked door for more. I have 3 Stars in most puzzles. I failed to tell you how much I love the Owls, what a delight! And breaking them out is so cool! LOL. Hope I find more, a lot more with the Owls in the new release! Yes, I am passionate about the game! Even the parts I have a hard time tolerating. LOL. I never use power-ups and if it gets calibrated to need power-up, that would be to sad. Because it’s a very good game at present.

  • Bonjour

    je n’ai toujours pas reçu une page à l’ouverture de mon compte POGO me demandant de confirmer mon adresse mai pour la mise à niveau de POGO EA j’espère que je n’aurais pas de problème au moment du changement.
    j’ai lu sur des tchats que certaines personnes avaient déjà eu leur page de confirmation
    merci de me répondre

    Mireilleloulou

    • Hello Mireilleloulou,
      Thank you for your question. If you have not yet received the message about email, then your email address has been detected as okay to proceed and you should not have any issues. Thank you.

  • We want new ranks in Golf Solitaire and Word Wong HD ty
    suzanmontana

  • Thanks for the fix for Jet Set Solitaire Sydney Extended Stay State Library level.

    I’m clueless as to why the 3 additional levels in Jet Set are so stinking hard. It makes the game frustrating to play it again and again with no success. I’ve currently played a level more than 100 times without finishing, much less getting one star. There’s no way to skip a level, so players get stuck and, ultimately, several of my friends no longer play that game.

    • Hi puddytat222,
      Thank you for being such a big fan of Jet Set and plugging away at those levels. I’ll relay your struggles onto the game team here at Pogo. Thanks again.

  • Wow! I love the updates, but Nestor looks fabulous! Thanks for making him a lot better. Thanks for doing Word Whomp. Word Whomp was the first game I ranked out of after I joined POGO years ago. Now i get to try and go to sleep mixing letters to make words, :) Thanks for the fun POGO!

  • Pogo_Llama, please pass on kudos to everyone. The Birthday Bash was great, and made my birthday week even more special. I did take some time off from Pogo on my actual birthday and went to see “Mama Mia! Here we go again”; great movie; big ABBA fan. Thanks again for all that all of you do.

    • First of all I’d like to wish you a very happy belated birthday, Skip! And now, I have “Mamma Mia” in my head, which I love so thank you!
      Thanks for your appreciation. Have another great week.

  • hi pogo I cannot wait to play lotto express hd I cannot wait for that tyvm pogo enjoy your day and have a good summer to you my friend.

    • Hi WHDLuzerneCO79,
      I can’t wait for you to play all of our new HD games! I hope you’re having a great summer, as well. Take good care.

  • Stack Em used to be my favorite game. Favorite, that was, until the new HD version came out. I tried it out on medium level first, rather than the hard level I had been challenged with previously. However, I found the more pastel colors made it harder to see contrasts and special symbols like the bomb. I told myself, don’t be resistant to change. Play it regularly and you will get used to it. So, I’ve been playing it daily, hoping I’d adapt. However, I still find it harder to see, especially the bombs and freezes. I’m pretty frustrated and most of my scores haven’t been nearly as good as they used to be. I also miss the high score totals being on the final scorecard. I enjoyed seeing where my score stood in comparison to others in the room that day. I’d challenge myself to try and get one of the highest scores. I’d like it if they could bring back the older, brighter, more contrasting colors. I miss them!

    • Hello swlindy,
      I really do appreciate your feedback and giving Stack’em HD a chance. I will forward your feedback onto the team. Thank you very very much.