Blog Post #76 – May 15, 2018


Hello Pogoians!

Happy Tuesday everyone!

Happy (belated) Mother’s Day to all mother’s out there, including my own mom (who is a big fan of Poppit! Bingo, by the way). Thank you for all you have done and continue to do. I hope each and every one of you had a fantastic day and continue to have a fantastic year.


PLEASE NOTE: I’ve read the posts that some players are experiencing a black screen when trying to load Quinn’s Aquarium. I’ve also heard of some players receiving a message to update their video drivers. The Pogo team is actively looking into these reports. Please click here for an article on troubleshooting these issues.

 Pogo_Rachael is here with another sneak peek of this week’s upcoming Mini release.

“We decided to change things up a little this week by having a unique sort of ‘sale’ in the Mini Mall. For this week’s Memorial Day release, the brand-new token items that we’re releasing will be free! After this release, our next Mini Release will be in May. Happy Memorial Day!”

Welcome to the Construction Zone! Here is where you will find the latest on game updates. What is currently “under construction” on Pogo? As often as I can, I’ll sit down with the Pogo team and get the latest info on which games are being worked on and what’s coming. I will always post more details when I have them available. Please understand updates are subject to change.

Please understand that unless an announcement comes directly from EA and/or Pogo, we cannot endorse it as true. All games and updates reported here in the Construction Zone have been given the “go ahead” and are on track to come out. Anything else that is reported is speculation right now.

Game Updates

Jewel Academy – 40 new levels coming your way in May.

Quinn’s Aquarium – New tiles have been released! Have you found your new favorite set yet? For an informative how-to find the new tiles, please click here.

Poppit! Party – I have relayed your many awesome requests for more costumes in Poppit! Party to the Pogo team. As of right now, however, I do not have an update for you on this request.


 New Games

Crossword Cove – New H5 version coming May 22 with US style layouts. (That’s next week!)

Stack’em – New H5 version coming the week of June 18th.

Post Cards From Britain – Coming in June.

A Way With Words – New word game coming this summer.


Known Issues

Quinn’s Aquarium – We have heard that some players are experiencing a black screen when trying to load Quinn’s Aquarium. We have also heard of some players receiving a message to update their video drivers. Please click here for an article on troubleshooting these issues.

Sound – Google Chrome has updated their browser to include a feature where it auto-shuts off sound. Well, don’t you worry as the Pogo team is currently working on a fix on our end for this situation. However, until that is released, please click here for a workaround.

Phlinx II – The team has fixed the issue in which balls were dropping much more frequently in Celestial Mode which was making game play increasingly harder.
Website updates

New Pogo Sign-In Experience – New Pogo sign-in experience will be starting to roll out in July and will end in October. Please click here to read more.

Scrabble and Monopoly: Please click here to read more information about Scrabble and Monopoly being removed from Pogo.

Prizes – The Prize link has been temporarily removed from Guest and Free pages on while the team works on revamping those pages.

Game of the Month – A reminder Game of the Month is currently under construction and will return in June!

A Gentle Reminder
Please be nice and courteous when playing Pogo games. Kindness is so important, and it also goes a long way. If you’re in a chat room and you see a player asking a question or reaching out some help, please remember to be kind if you take the time to respond to them. Also, please remember that everyone plays their games differently. If they would like to play one way, please let them do so. As always, we’re all here to have fun so a little kindness goes a long way towards our fellow players.


Claire Hart: Soul Searcher Sale
Due to technical issues, the sale for Claire Hart went out later than intended on Sunday. As such, the sale will be extended through Wednesday, May 15, 2018 at 11:59PM PDT.


Every week I answer a non-technical question related to Pogo. We get lots of questions every week, so I try to focus on common themes or the same question coming from different folks. Please ask your non-technical related question in the comments section of the blog.

(For technical issues, please go to Pogo’s Help Page.)

Q. Hey! Where’s game of the month for May?!
A. We want to make things super fun for you here in Pogo. Of course, Pogo is already fun but we want to make it even more fun! In an effort to do just that, we’re going to revamp the Game of the Month feature! As such, there is not a Game of the Month for May. Game of the Month will be returning in its new and super-fun form at some point in June!

On that note, did you all play Rainy Day Spider Solitaire in April? If so, check your gifts because you received a free mini item for playing as that was Game of the Month in April. It looks just like this:


Alrighty folks, I’m going to go fill up my tea. I must admit, I’m getting a little bit bored with mint tea so I may have to change it up. What should I have instead? (Something non-caffeinated).

OH! And have a great time with tomorrow’s Premiere Wednesday Challenge for Quinn’s Aquarium! Which tileset will you use?

Happy Tuesday! Have a super fun and happy week.


Pogo Llama


NOTE: Comments may take some time to be approved. Those which are off-topic or counterproductive to fostering a positive environment will not be posted. Thanks for reading the Pogo Insider!

If you’re having troubles loading or getting into a Pogo game, please go to Pogo’s Help Page. Unfortunately, I am unable to help out with any technical questions via the blog. Thank you!

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  • Hi Pogo_Llama, I hope you had a great Mothers’ day also. I just love the new sea creature tiles in Quinn’s Aquarium. They are so colorful and finally Pogo gave us some that are not the same old boring one in all of the other games.
    As for your tea selection have you ever tried Huckleberry? Not easy to find but well worth the hunt.

    Have a great week.

    • Hi DXEHEART,
      I have not tried Huckleberry but I’ll definitely search it out. Thanks for the tip and you have a great and fun week here in Pogo.

  • Hi Pogo Llama,

    I had a great weekend and ordered a Harry Potter grown up purse for my birthday lol. Heard from my kids, they live in another state which makes it hard to visit but I will probably go this summer. Thank you for another great blog. I look forward to reading them each week. I don’t have any tea suggestion’s. I only drink coffee and has to be decaf now, sigh lol.

    Love the new tiles for Quinn’s Aquarium! I had the sound issue and was able to use the work around as suggested. I forgot to say last week too, I like the music in the game. It’s kinda relaxing, which is good because some of the level’s can drive you nut’s before you pass them lol. It’s my favorite game right now. I like the new design’s by Pogo_Rachael too.

    • Thanks so much for stopping by and leaving your comment, Brewncorn. I’m glad things are going well and you’re enjoying Pogo. Happy birthday to you and enjoy your new Harry Potter purse. :)

  • Thank you for the reminder to be kind during chat. For the most part, over the years I have only seen kindness, which makes the meanness really stand out. Have only had that directed at me twice in all these years, but it was hurtful. Best thing is to leave and find another room and that’s what I advise players when I see it happen to them. There are bullies everywhere. Sadly, I just read an article about it being widespread in nursing homes! I don’t know what makes people behave that way. My motto has always been to treat others as I wish they would treat me. Here in the Las Vegas area, every school’s motto is Be Kind. Maybe we can all adopt that in our own lives.

    • “Be kind” is a beautiful motto. I will adopt that into my own life, for sure. Thank you, Jett. Have a good week here in Pogo.

  • I suggest Celestial’s Chai Tea (India Spice Chai). You can get it in tea bags or K-Cups. Add a little “Bliss” creamer and you’re all set for a great tasting tea – plus, the aroma is wonderful!

  • Are there any plans to add levels to Cookie Connect? Any suggestions on how to get pinochle to load? I’ve tried three different brouses with no luck.
    On a lighter note. I’ve always liked green tea.

    • Yes, new levels will be added to Cookie Connect this summer. Once I know the specific date, I will list it under Construction Zone in the blog.
      Hmmmm, well Pinochle is a Java game. Do you have Java enabled on Internet Explorer? Click here for more on that.

  • Tea . . .

    There’s a turmeric ginger tea at Trader Joe’s that is my new favorite you might like. Also, how about a nice organic rooibos tea? Both go well with lemon, milk or nut milk, or are delicious plain


  • Water with a little lemon juice is always good and refreshing, and healthy. A little sugar if needed. Enjoy!

  • is anyone elses poppit bingowithout any sound?ive tried EVERYTHING!!!!and nothing works,ive asked questions but noone will help,and its one of my very favorite games!lol,i have tears in my eyes um such a dork!its still playable,but its not the fun without the sound!HELP,PLEASE!thank you and God Bless all

    • Google Chrome has updated their browser to include a feature where it auto-shuts off sound. Well, don’t you worry as the Pogo team is currently working on a fix on our end for this situation. However, until that is released, please click here for a workaround.

  • Hi. Can I ask you a question? If you keep Pinochle can you add the Hoyle rules to the game please? I like to play Pinochle by the Hoyle rules but you don’t have them in Pinochle. Is there any way you can pass this suggestion on to the team?

  • I’ve wanted to see an English Springer Spaniel in the mini mall for years. Yesterday we lost our 17-year-old baby, so now more than ever I’d like him on my mini. Will you please pass the suggestion to the artists? Thank you.

    • PenguinsPet2,
      I am so sorry for your loss of your English Springer Spaniel baby. I really really am. I will pass the suggestion along to the Mini team. I know how hard this is and my thoughts are with you.

    • Hi my name is Dee, So sorry about losing your dog. My condolences to you. I know how you feel, I miss my little Yorkie Candie who would of been 17 next month. I had her put to sleep in Feb. as she had pancreatitis and a tumor on her liver. Hugs to you…

  • I drink Decaf peach tea! It smells luscious.

  • I hope you are going to replace Scrabble with a similar game? I always play Scrabble when I am on Pogo. I will sorely miss it. Yahoo Games used to have a similar game called Literati.

  • Was on the phone with mom sandi1943 she was having trouble finding a match. I told her top left side. She said she looked and didn’t see anything. I said look again. She did and found the match. And won the game. As we all know we have no way to see what the other persons screen looks like. But I just had one of my feelings that is where she needed to look and there it was again. First time for that game. But third time it has happened, playing a game like that. She has learned when I say look a certain place to look! Even though she may have several times. She will look again and every time it was where I told her. We both love the game and have fun doing it.

  • As of May 5th I have completed 24 albums this year. Should of done more but been down with health problems and not been able to play like I normally do. But I feel finishing that many in 4 months and 5 days is not bad at all!!!

  • May 16, 2018

    I am having a heck of a time with the game, Jet Set Solitaire. I began the game when it was first introduced on Pogo and was able to complete some games, but out of 20 levels, I have fully completed and earned all the stars on only 4 of the 20 levels. I went back to the unfinished levels and just cannot make any headway, although I have spent hours and hours attempting to finish the 20 levels. I win a game and I earn one star. I win the game the second time and earn another star, but when I lose the third game, I lose all the previously earned stars, over and over. What am I doing wrong? Now I note that Pogo is issuing a new segment of levels. The attempts I have already done for some of the present levels,are already past 150 attempts, but I cannot get the unfinished levels completed. On level 20 of the old batch, I was able to complete 15 wins out of 16 games, but I cannot, for the life of me do one more win; thus I will be unable to even began the new batch of levels Pogo is issuing very soon. Can someone help me?

    • Hi JoPartida,
      I’m going to ask players for their Jet Set tips n tricks in the next Pogo Insider. Please hold on until next Tuesday for more. Thank you!

  • wonderful that crossword cove is going back to U.S. version. Thanks pogo

  • Hi PogoLlama,you could try hibiscus tea, has many health benefits and helps keep veins open, you’d probably have to order loose leaf tea on internet, loose leaf is better quality than the tea bags. I’ve been reporting a lot of cheaters–bot users. Does pogo do anything about them? Honest players really don’t like seeing cheaters tokens going up constantly. Have a good day dear.

    • Hi Marilyn,
      Thank you for reporting cheaters and yes, action is taken on them. Please understand that due to privacy policies, we are unable to discuss what exactly is done. Thank you so much for your help.

  • i had sound in poppit bingo and now the sound is gone again and in aces up also

    • Google Chrome has updated their browser to include a feature where it auto-shuts off sound. Well, don’t you worry as the Pogo team is currently working on a fix on our end for this situation. However, until that is released, please click here for a workaround.

  • POGO llama try Arizona Green Tea plus they have other flavors . it comes already made in half allon jugs. I drink in\t cold or I nook it in the micro wave delicious..

  • cheers to the person to designed the mothers day background! Loved the color choices and the pretty flowers! than you!!

  • Sorry I found out you can change tiles for Quinns Aquarium very Happy Thanks for Help

  • could you please work on adding new levels to canasta please thanks

  • I have forgotten when the Part 3 comes out and 60 new levels in Quinn’s Aquarium comes out.I know it is one of the Tuesday’s each month but can you please let me know when again? Thanks so much

  • Is there any way to enlarge the tiles in Quins Aquarium? old eyes cant take the strain

    • Hi Hyn..if you click here, you will see instructions on how to make Quinn’s Aquarium into full screen. All of Pogo’s HTML 5 games will be, and have been in full screen. :)

  • Drink Cinnamon Apple Tea. Really refreshing!!!! I have major health problems and drink a lot of green teas decaf, otherwise I would never sleep!!! Happy tea time!!!!!

  • How come the new game Quinn’s Aquarium doesn’t allow the screen to be bigger. The tiles are so small they are hard to see (even with good eyesight). You also don’t get a lot of undos or free items. Recommendation this game needs help.

    • I have great news for you, smileyK…if you click here, you will see instructions on how to make Quinn’s Aquarium into full screen. All of Pogo’s HTML 5 games will be, and have been in full screen. :)

  • hi Pogo Llama, I have a question about Quinn’s Aquarium. In the challenge round how many of each same tile are there? It does not say in the, how to play section,and since I have no chat box in any H5 games I cannot ask the players. Thank you if you find out, so I know to match four of each same tile or more . ex: flower+flower+flower+flower??? (4 of each tile is regular play) the challenge round seems to be more of same tile matches

    • Hiya bjvs,
      There are between 4-8 of the same tile depending on the level. I hope this helps you with faster and more efficient game play for Quinn’s.
      There is Chat in H5 games and it is currently located on the bottom of the game window. However, the Pogo team is looking into other options for Chat as we know players like it on the side better.

  • Rooibos (also called Red Bush tea) is perfect. It’s naturally caffeine free and is known for its calming effects.

  • Is Crossword Cove going to be a Club Pogo only game? I recall Turbo 21 was playable for all members before the H5 version.

  • in quinn’s aquarium there are the sand dollars – when do you get to use them – haven’t seen anything that requires the use of them

    • Hi Tiger,
      The characters in the game will need to use Sand Dollars to purchase new fish for the Aquariums as well as pay for a few other repairs around the Aquarium. You’ll collect Sand Dollars at the end of the game and receive more for collecting Shell Tiles.

  • I’m disappointed with the new tiles for Quinn’s Aquarium — and I did try them.
    Although I tried all of the Mahjong Garden tiles over the years, the gems are now the only tiles that I play with. Is there any chance of the gem tiles being added to Quinn’s Aquarium?

  • Hi, what is the advantage to have html games vs flash? Thanks.

    • Hi AuntiOxidant (I love your clever player name!)
      To understand why we are updating our games to the new HTML 5 technology (not Java or Flash), I believe it would be best to read this article I wrote and posted back in July of last year. This will explain what is going on with the technology and why Pogo must embrace it.

  • Post cards from Britain sounds fun. Decaffeinated tea still has some caffeine in it. I like to drink honey vanilla chamomile.

  • I really liked your reminder about kindness in the chat rooms. It is so important. From my experience, every time a player needs help with a badge, that person gets plenty of players helping him or her and everyone is always kind to each other.
    As for crossword cove, will the new H5 one be giving out tokens? Looking forward to it; the new format that is.

    • Hi jtsr,
      Indeed, kindness is so very important. I’m glad you liked the reminder.
      Crossword Cove HD will not have tokens included in it. Thank you for asking.

  • I would recommend Chamomile tea. I find it to be very calming.