Blog Post #70 – April 3, 2018


Hello Pogoians!

Claire Hart 2: Secrets in the Shadows will be available for you to play starting tomorrow! With all the excitement buzzing around the release of this fine game, we wanted to present a very special edition of the Pogo Insider dedicated to it. When Claire Hart 2: Secrets in the Shadows is available to play tomorrow (Wednesday, April 4, 2018), I will post an article up on the blog to let you all know.


Our resident Claire Hart expert, writer, and all around Pogo-awesome-person, Pogo_Rachael, joined me in the Pogo studio for some Q&A about Claire Hart 2: Secrets in the Shadows!

Pogo_Llama: Thank you for joining me here, Pogo Rachael! The excitement around Clare Hart 2: Secrets in the Shadows, (referred to as CH2 in the rest of the interview) is off the charts! I can feel it buzzing in the Pogo air. How do you feel?!

Pogo_Rachael: I’m excited, too! I’m really passionate about Claire Hart, so when we first began talking about updating the game to make it even better I couldn’t wait to get started. I’ve literally been counting the days until the game’s release – that’s how much I’m looking forward to it!

Pogo_Llama: What is the plot of CH2?

Pogo_Rachael: In many ways, it’s quite similar to Claire Hart 1. What’s different is that we’ve moved ahead a few years from where we last left Claire. Claire’s published a few more novels and Harper is now in grad school. The plot will generally feel really familiar if you enjoyed the story in Claire Hart 1; we’ll still have a variety of stories from different points of view, but ultimately we’ll also be delving into Claire’s family history a lot more as her powers expand further.

Pogo_Llama: I’m curious about what the process was like for the new CH2. When was the idea birthed and how did it proceed?

Pogo_Rachael: It’s been well over a year since we first started talking about coming together to create this. It was fairly simple: we just thought ‘Claire Hart’s a great game. How can we make it even better?’ and went from there. We talked a lot about what we liked and wanted to keep and how we could make subtle improvements to make everything more polished and fun.

Pogo_Llama: Can you please explain the Journal and its function in the game?

Pogo_Rachael: Oh, good question! This is something I’ve been wanting to show to players for a while, but I wasn’t sure how much I wanted to spoil. Often when writing episodes, I’d feel like I wasn’t able to give enough detail about characters or past events. Sometimes it doesn’t feel natural to have Claire stop and give a lot of backstory or explanation, so the journal is something that will pop up once or twice in an episode to do that.

You don’t have to click it and read it if you don’t want to; I just think of it as a bonus item for people who do want to invest more time in the story! You’ll know that the journal updates when it “shakes” a little. Even if Claire isn’t the narrator in the story, we’ll still use the journal for extra information; Claire just lends her journal out from time to time to her friends and family!

Pogo_Llama: What does CH2 have that CH1 does not? What makes CH2 different?

Pogo_Rachael: Our focus for Claire Hart 2 was adding improvements that wouldn’t feel like they changed the game dramatically, but instead just gave it a little more depth. We added things like the journal feature I already talked about, plus picture-in-picture scenes (such as a drawer that you ‘open’) and multi-part objects, along with a Club Pogo exclusive object (a gold key) that you can find.

The last change we made is one to the overall way we show characters and story. Claire Hart’s part Hidden Object Game, part Visual Novel; we wanted the latter component to shine even more. Now, we can have several characters on-screen at once – and we show a little more art for each of them. I think it makes conversations feel a lot more natural in the game and hope those who like the story will enjoy it, too.

Pogo_Llama: What can we expect in the future for CH2? How often will episodes be released? Anything players should keep an eye out for?

Pogo_Rachael: We’ll be releasing an episode a week from now on, and we’ll be giving away free episodes for Club Pogo players from time to time. I’ll also continue to write special holiday episodes, because I know those tend to be popular. I always love writing Halloween episodes!

Pogo_Llama: Are there any CH2 Badges we can sneak peek for the community?

Pogo_Rachael: Absolutely! We snuck the first episode’s Badge into the preview image for this blog. It features Claire’s cats, Sebastian and Viola. We joked about this throughout the creation process, but I reminded everyone that it’s absolutely vital that Claire and other characters have pets who appear in scenes. We love our pets here at Pogo, don’t we? Well, Claire does, too!

Pogo_Llama: Thank you so much for joining us, Pogo_Rachael!

Welcome to the newest section in the Pogo Insider. Here is where you will find the latest on game updates. What is currently “under construction” on Pogo? As often as I can, I’ll sit down with the Pogo team and get the latest info on which games are being worked on and what’s coming. I will always post more details when I have them available. Please understand updates are subject to change.

Please understand that unless an announcement comes directly from EA and/or Pogo, we cannot endorse it as true. All games and updates reported here in the Construction Zone have been given the “go ahead” and are on track to come out. Anything else that is reported is speculation right now.

Game Updates

Jet Set Solitaire – New levels being planned to be released in May.

Poppit! Party – I have relayed your many awesome requests for more costumes in Poppit! Party to the Pogo team. As of right now, however, I do not have an update for you on this request.


New Games

Clare Hart 2: Secrets in the Shadows – out tomorrow!

Quinn’s Aquarium – New story-based Mahjong game coming in April.

Crossword Cove – New H5 version coming in May.

Stack’em – New H5 version coming in June.

A Way with Words – New word game coming in summer.


Known Issues

Vanishing Trail and Grub Crawl – Visual updates being worked on. As things move forward, I’ll have a better date of release for you all.


Website Updates

New Pogo Sign-In Experience – Facebook Connect will be disconnected April 10, 2018. The date of March 27 was previously announced but due to technically issues, April 10 is the new date. It will end on the mobile app in April. See article here for more information. Please note this only affects those who login to Pogo using Facebook at this time.

Every week I answer a non-technical question related to Pogo. We get lots of questions every week, so I try to focus on common themes or the same question coming from different folks. Please ask your non-technical related question in the comments section of the blog.

(For technical issues, please go to Pogo’s Help Page.)


Q. I have several Pogo accounts. May I merge them into one?

A. Unfortunately we will be unable to provide this service to players. Each account will have to be registered to a different email.


Thank you so much for reading the Pogo Insider’s Clare Hart 2: Secrets in the Shadows edition. A reminder: when Claire Hart 2: Secrets in the Shadows is available to play tomorrow (Wednesday, April 4, 2018), I will post an article up on the blog to let you all know.

Have a super fun and happy week!


Pogo Llama


NOTE: Comments may take some time to be approved. Those which are off-topic or counterproductive to fostering a positive environment will not be posted. Thanks for reading the Pogo Insider!

If you’re having troubles loading or getting into a Pogo game, please go to Pogo’s Help Page. Unfortunately, I am unable to help out with any technical questions via the blog. Thank you!

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  • glad new ch2 is going to delve into her family background – maybe i will finally find out why beck was killed – was it because he knew claire hart or something else – hate loose ends in mysteries

  • Well I have been able to complete 22 albums already this year. Not bad for finishing 22 in a months time. Really makes me feel good. Excited to see how many I can finish the end of the yea. Would love to see one with just Clue!!!!

  • Hi Pogo Llama
    Just a query.. is there a chance you can do and updated version of Remeberance Poppy to celebrate the ANZAC’s that have fallen. ANZAC day for us is the 25th of April.
    I realise its a big ask so close to the date, just thought a nice single Flanders Poppy would be an awesome goodie to wear with our mini’s
    Many thanks..

    • I will pass this request on to the team. Thank you for the suggestion and for bringing it to my attention.

  • Dear Pogo

    when I played the new World Class Solitaire HD
    I was VERY DISAPPOINTED that I do not get any tokens
    for playing the new version. If all your conversions
    to HD take away the tokens I may reconsider renewing
    my Club membership next time.

    Thanks Brenda

    • Hi Brenda,
      Thank you for your question about tokens.
      On February 16, I posted this article referencing the Jackpot Spinner. Please understand that we are aware of the communities desire for tokens. As the Pogo team is working to replace the Jackpot Spinner, this also goes hand-in-hand with tokens. Why is this, you may ask? As stated in the article, our #1 focus is to make the Pogo experience better for everyone. I will be keeping you posted on the latest developments here in the Pogo Insider.

  • I have a question about Poppit Party. Why is it that some costumes are way behind others? I’ve been playing and about 10 costumes are at level 10. Several others are level 9. But the Astronaut is at level 7, and the king is at level 8? This seems to be intentional; I had the same thing in the first version of the game when we were trying to get to level 5. Day after day, the daily goals chest is giving me a chest for the Tiki Bro costume, which is at level 9. I think it will keep doing that until the costume is finally to level 10; then it will pick up something else. Meanwhile…no astronaut items have shown up in the market place for weeks. Can you explain why this game works this way? In the first half of the game, the Astronaut was suddenly caught up right at the end.

    PR chris

    PS: PLEASE bring one of the jigsaw games into the HD world..preferably the Treasure Hunter (but I’ll take either one!)

    • Hi SoCalSailor,
      Jigsaw puzzles – got it! :)
      The way the costume pieces are distributed are pretty much at random. Some of the more rare pieces are weighted differently but for the most part, it’s random. Thanks for asking.

  • I really miss the old World Class Solitaire, being able to shuffle, winning tokens, and being able to see chat on the right side of the page. Hard to play the new version and read chat under the game I’m playing. Perhaps you have addressed this, but is there anyway the Pogo Team can get us back to the old perks using HTML5? Thanks and happy belated birthday Pogo Lama

    • Hi Lynda,
      Thanks for your feedback on WCS. The team is working to improve chat for the future, and we definitely have heard the feedback about wanting the chat on the side.
      Thanks for the birthday wishes and you’re actually early and not belated as my birthday is tomorrow, April 5. :)

  • Are we going to be able to get only one or 2 State Badges separate from the pack?

    • Hiya Dolphin,
      Yes, eventually the State Badges will be sold separately. However, I do not have any time frame of when that’ll happen.

  • Happy Birthday!!! Now my question. Is there any way you can enlarge the screen on Payday Free Cell????? I am getting older and even with my glasses it is hard to see the cards.
    Thanking You In Advance!!!

    • Thank you for the birthday wishes, mamaofcheyenne. Unfortunately there is not a way to enlarge the screen on Payday Freecell. But, please know, that all of our new games will have full screen capabilities.

  • what is HOG?

    • Hi Dgs,
      HOG stands for Hidden Object Game and includes games such as Claire Hart, CLUE, and Undiscovered World.

  • I went on Help due to a problem with JetSet Solitare. I spoke to a person whom was very difficult to understand and told me game was working fine. I tried game again and the same problem has not been resolved. The problem is with the country SIDNEY,the last one to give the three stars to move forward (even if you win the game it will not let you move forward)
    On help there where other people reporting the same problem, but it was not resolved. So now we are unable to play the game. I enjoy POGO very much but I am a bit frustrated with Help………

    • Hi wildbusybee498,
      Sydney is actually the last level available for play at this time. However, there are more levels being planned for May. Congratulations on completing Jet Set Solitaire!


  • I’m excited for Claire Hart Secrets in Shadows. With the journal, it sounds like a game with a good story line. I used to love Jigsaw Detective for the puzzles and the excellent story lines. Sadly, the stories stopped and now with the java issues I am unable to access any of the older puzzles. Any plans to revive Jigsaw Detective or something similar in the new html format? I really miss that game. Thanks for all the updates. Pogo is the best!!

  • Looking forward to a new Crossword cove. Do not like, INTENSILY, the version now on Pogo

  • I don’t know whether this is the right place to do this or not, but I am wondering if there is anyway the Pogo Mini teams might could make the “Gone but Still Loved” background and take out the Valentine’s Day Balloons? This is a perfect background that I love to use whenever I am particularly missing my sister, but with the St Val’s balloons, it can’t be used year round. I would really love if they could make that happen. Thanks

    • Hi Sharonsue,
      I will let the team know of your request. I am sorry to hear you are missing your sister. Thank you

  • A group of us older ladies absolutely loved playing Word Riot. Some of us actually paid for the game multiple times to keep up with the game being sold a few times. We thought the game (since we paid for it) would always be there to play. Last fall it was taken away. We were and still are heartbroken over it. We formed such a tight relationship with each other and miss each other terribly. There are no other “word games” in Pogo that will let multiple players play. We were told at one point that another game similar to Word Riot would be available in the future (off line). We don’t know what that means. Is there any way possible to get “Word Riot” back? Thanks for answering.

    • Hello lindalou9610,
      What a great story about friendship found in Pogo over your favorite game of Word Riot. It’s really beautiful. Thank you for sharing with me.
      Unfortunately, I haven’t heard anything about Word Riot coming back. However, we do plan on getting more word games. Keep watching the blog and I’ll update you when I know more. The section to watch is called Construction Zone and that is where I will list all of the latest game updates. Thank you.

  • Please update and bring back Fortune Bingo. My league members and I really enjoyed that bingo game. We would love to be able to play it in a non java format since many new computers and laptops do not support java. Is there any chance Dottie will be coming back?

    • Hi there MCP,
      Thanks for the request for Fortune Bingo and for bringing up Dottie! I haven’t heard anything about the game about updating it but one never knows.

  • hi we are new to pogo games and we love this site

    • Hello there mikeandcheryl08!
      Thank you for stopping on by the blog and having a read. Please keep checking back every Tuesday to read the blog and have a great time here in Pogo land.

  • When will the last episode of CH1 be released? Will we still be able to play episodes?

    • Hi Nitawax,
      Yes, you will still be able to play episodes on CH1. The last episode will go out next Wednesday and it will be free. :)

  • I hope the game developers learn *much* from many of the older games. For one thing, the contrast between the background and game pieces is easier for sensitive eyes if it isn’t too bold a contrast. When people have illness or headaches, or a history of migraines, playing games can really help with distracting from pain – if the game developers are sensitive to that sort of thing.

    • Hello imdebrakt,
      Thank you for your feedback and I will let the developers know. We are aware of many of the situations you have listed and I am definitely an advocate for everyone with these issues.

  • Wow! Really looking forward to the new bundle of games. All are right up my alley. Keep up the good work, Pogo Team. Hopefully a new game will soon be available in the tournament. I think my team is tiring of the same old games every session. Activity and enthusiasm seems to be waning.

    • Thanks for the comment and I’m so happy you’re enjoying the new games. Unfortunately, Tournaments will not be updated at this time.

  • First of all Thank You very much for all the hard work you do and going back and forth between POGO TECH and the people. You were very much needed and it shows…GREAT JOB! I would like to ask about Zodiac Games didn’t add time ik you can but couldn’t find it I finally was on a roll, took quick break to let them all get clean..and back to nothing….is there anything I can do now?? I can’t seem to get a # on how many I’ve played and knowing my luck I will find out when it’s too late…lol. If there is anything I can do at this point please let me know if not no worries!!! Thanks Again for all your hard work!

    • Thank you, mctabor. I’m so sorry but I do not understand the question you asked.

  • thank you for all the pogo games its so much fun thanks again

  • Suggestion: Along with the ‘reply’ and ‘report comment’ buttons, I suggest an ‘I agree’ button. Would allow you to get more feedback on the popularity of folk’s comments. Love my Pogo! Thanks.

  • I was wondering when they put in more ranks in Rainy Day Spider why the window was not enlarged?.
    Happy Birthday. Enjoy and have fun!!

    • Awww thank you for the birthday wishes, Nortnmom. :)
      Rainy Day Spider will not be getting any new design features so the window will no be enlarged. I do know it is hard to see, I experience it myself and totally agree. Please be assured that all new HTML 5 games will definitely always have the full screen option.

  • Very Excited about the new CH2 as Love Hidden objects games and Clair is Great!! Thanks SO Much and Yes we do Love our pets to!! Was wondering 1 thing on Jetset Solitaare I can’t move forward due to not having enough stars. I have played over&over to no avail,Please can we make it so we can keep moving forward. Love Yu All as You Rock!! Thank You for ALL you do. Smiling

  • vANISHING Trail and Grub Crawl do they reward tokens..if so I never get any so do not play much ??

    • Hi Chasincows,
      Thank you for your question about tokens. Vanishing Trail and Grub Crawl do not reward tokens.
      On February 16, I posted this article referencing the Jackpot Spinner. Please understand that we are aware of the communities desire for tokens. As the Pogo team is working to replace the Jackpot Spinner, this also goes hand-in-hand with tokens. Why is this, you may ask? As stated in the article, our #1 focus is to make the Pogo experience better for everyone. I will be keeping you posted on the latest developments here in the Pogo Insider.

  • I’m so happy to hear that there will be more than one free episode for Club Pogo members to look forward to. I really resent it when weekly or even daily challenges are offered for games that have only one free episode, and I was worried this would be another example of that. Thank you for putting my fears to rest!

  • I’m rapt with more Claire Hart, I love HOG. :-)
    On a different note: this week’s badges include Scrabble which I can’t play (being from Australia) and I don’t have a problem with that…..but usually when a Scrabble comes up for a weekly badge, Pogo gives us a third game to play ~ so that those of us who can’t play Scrabble get to try for another badge instead. (That way we have our usual two weeklies.) ;-)
    Is there any reason you left out a third badge for us, or have you decided this time that the Zodiac badge will count as the third badge?
    I’m not annoyed or angry, just curious. ;-)

    • Hi wsimari01,
      The Zodiac Badge is intended as the 3rd badge for the Wednesday Challenge for those that are unable to play Scrabble. Thank you for asking.
      I hope you’re enjoying CH2!

  • what do i need to play the new claire hart? flash, html? i can’t get in the game, when i click PLAY NOW form the home page it takes me back to the home page.

    • Hiya ilovecats,
      CH2 is not yet available. It’ll be available at some point today so please keep watching the blog page and I’ll let you all know when it’s live.

  • Hi to both of you – looking forward to the new Claire series. Do you know if there are going to be any more weekly badge albums? I was hopeful they would continue each year. I don’t do personals any longer ’cause they’re just replays of badges I already have. Hope they make a return!

  • new claire harte game is not on home page or in puzzles or hog – so what happened – and was disappointed that the message from peter to claire was not posted in game 79 – 6

    • Hiya jster,
      CH2 is not yet available. It’ll be available at some point today so please keep watching the blog page and I’ll let you all know when it’s live.

  • Is POGO planning to add more levels to Everyone Wins Bingo? I enjoy playing that game.

    • Hello Halbkat,
      Please keep reading the Construction Zone section of the blog for all game updates. I’ll be keeping that up to date on all upcoming game happenings in Pogo. As of right now, I do not have any updates on the games you just asked about. However, one never knows what may be coming down the road. There’s always a chance.

  • Earlier this year you offered the Fifty States Badge Albums – are they still available, at the time I didn’t have enough gems to purchasse

    • Hello SCole,
      Yes, the Albums for all of the 50 states are still available. Please go to Badge Central and click on Mix-n-Match Badges. If you scroll down a bit, you will find them all listed there starting with States Set 1 Bundle. Thank you.

  • hi I have been trying to play the new clair hart but it will not let me get to it.i hope you can tell the team.its more hen like a button that needs to be pushed.ty for passing the info the blog its so helpful to all of us thanks again. sandi1943

    • Hiya Sandi,
      CH2 is not yet available. It’ll be available at some point today so please keep watching the blog page and I’ll let you all know when it’s live.

  • Thank You Pogo_Rachael
    For the quick response
    and waiting for the New Claire Hart2 to begin
    I have all the Original Claire Hart Badges & I will have all The New Claire Hart2
    I love this Hog Game ..Love the color schemes and all the adventures.


  • I cannot even find Claire Hart 2….where is it?

    • Hiya Suziny2,
      CH2 is not yet available. It’ll be available at some point today so please keep watching the blog page and I’ll let you all know when it’s live.

  • today IS the 4th and you still do NOT have free episode of Claire hard ch2

    • Hiya mystic,
      CH2 is not yet available. It’ll be available at some point today so please keep watching the blog page and I’ll let you all know when it’s live.

  • I am really looking forward to this new Clair Hart. Claire Hart is my favorite HOG. The reason is the story line has been so good. It’s like having a novel I can read a chapter of each week. Well done. When you killed of a character, I was shocked. Just like in a good book. I am looking forward to this journal feature.

    The graphics in CH are the best without a doubt! Objects placed in a reasonable place not just floating on a ceiling where it makes no sense.

    The chat icons for CH have also been the best. I hope the new changes to “new” chat will allow us to display them.

    A couple of questions: 1) Will the new CH have tokens? I do love my tokens. 2) I have had performance issues with some of the new HTML5 games. Depending on the game, I have had to use a different browser(s) to have the game function properly. What browser will CH be optimized for?

    • Hi, nznuts! I’m glad to hear that you enjoy it. I hope you like the journal feature. I’m still sort of testing out exactly how much I want to use it, so player feedback will be valuable! Hope you like the graphics, too. We really try hard to make Claire look nice. To answer your questions – Claire 2 will not have tokens. I’m sorry about that. With performance issues, I hope that this one loads well for you and would recommend Chrome or Firefox. Enjoy!

  • pogo_rachael, i cannot get Claire Hart 2 to open, it just keeps me at the home page and when i check the list of games it is not there. Helep

    • Hiya helcatfaust,
      CH2 is not yet available. It’ll be available at some point today so please keep watching the blog page and I’ll let you all know when it’s live.

  • how come Claire heart 2 wont load its 12 :13 pm here

    • Hiya Bean,
      CH2 is not yet available. It’ll be available at some point today so please keep watching the blog page and I’ll let you all know when it’s live.

  • Cannot get in to new Claire Hart sequel. It just takes u back to the home page. Can u help us or is it just me??? lol Tysm 4 looking into

    • Hiya Blue,
      CH2 is not yet available. It’ll be available at some point today so please keep watching the blog page and I’ll let you all know when it’s live.

  • I hate to report to you but it’s wed. 6;30 am and I was really looking forward to do the new CH2, went in to do it and after trying it many times it doesn’t work. I left it for 2 hours and came back to Pogo and I see you pulled it already. Do you have an ETA as to when it will be fix?
    Thanks for your help

    • Hi Lani,
      CH2 is not yet available. It’ll be available at some point today so please keep watching the blog page and I’ll let you all know when it’s live.

  • hi again pogo llama…one more question…are there any plans to make scrabble into HYML…my sister and I play it every day for hours…thanks again for answering our questions