Blog Post #117 – November 5, 2019

Hello Pogoians,

As always I want to welcome you to another Pogo Insider! Happy November! A new Game of the Month is here (Mahjong Garden HD), along with the return of the Autumn Odyssey Challenge Quest. 

I’m going to be bringing a new guest into the Pogo studios in a few weeks — Pogo_Bean from EA Help. I’m excited and want to know what sorts of questions you might have. Please comment below with your questions for Pogo_Bean about EA Help. I can already tell you that YES she is a fan of beans and her favorite is fresh green beans from the garden. :D Now remember, this is a Q&A about her and her team and not specific account questions. So please submit your question in the comments below and your question may be answered in an upcoming Pogo Insider. 

Welcome to the Construction Zone! Here is where you will find the latest on game updates. What is currently “under construction” on Pogo? As often as I can, I’ll sit down with the Pogo team and get the latest info on which games are being worked on and what’s coming. I will always post more details when I have them available. Please understand updates are subject to change.

Please understand that unless an announcement comes directly from EA and/or Pogo, we cannot endorse it as true. All games and updates reported here in the Construction Zone have been given the “go ahead” and are on track to come out. Anything else that is reported is speculation right now.


  • Challenge Quest Autumn Odyssey launched last week.
  • A new Badge Marathon begins near the end of the month.
  • Mahjong Garden HD is November’s game of the month.
  • The Pogo Black Friday and Cyber Monday sales are on the way.

Game Updates

  • Pogo Daily Sudoku had an update on October 31. Click here to learn more. 
  • Cookie Connect – Coming soon will be 14 new Badges and 40 new levels!
  • Jet Set Solitaire – Depart for new levels in Anchorage, Beijing and Kilimanjaro!


New Games

  • Payday FreeCell HD will be on Pogo in just a few days… on November 7, in fact.
  • Crazy Cakes 2 will now be arriving in December. We apologize for the earlier confusion with the release date– it just needs a little more time in the oven to come out perfect.
  • Jigsaw Treasure Hunter HD is headed to Pogo soon!


Website updates:

  • I’m cleaning out and reorganizing the Pogo forums. Please click here for more information on that. 
  • Starting back on October 18, 2019 , you may have noticed a new prompt on Pogo asking you to verify your age. This applies to all non-Club Pogo members, including guest users. Club Pogo Members do not need to verify and can simply sign in to avoid seeing the prompt.
  • For previously posted Pogo website updates, please read the archived Pogo Insiders.

Every week I answer a non-technical question related to Pogo. We get lots of questions every week, so I try to focus on common themes or the same question coming from different folks. Please ask your non-technical related question in the comments section of the blog.

(For technical issues, please go to Pogo’s Help Page.)

Q. What about chat? Will you be including chat in the new Pogo experience? And if you do include chat, will it be on the side?

A. Pogo is going to implement a new chat system into the new Pogo experience. It’s on the Early Access roadmap (which you can read about here). 

Will chat be on the side? The chat feature is still in development so I have not been privy to its design. What I can share is the team is aware of that specific request. They also know it’s very important to not block gameplay and to also keep chat where it can be seen and accessible. We hear you and we are listening.


Thanks again for reading the Pogo Insider. I will see you all again on November 19 with more Pogo updates and news. 



Pogo Llama

NOTE: Comments may take some time to be approved. Those which are off-topic or counterproductive to fostering a positive environment will not be posted. Thanks for reading the Pogo Insider!

If you’re having troubles loading or getting into a Pogo game, please go to Pogo’s Help Page. Unfortunately, I am unable to help out with any technical questions via the blog. Thank you!

Comments for this blog will be turned off on Friday at 4PM Pacific time.

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  • question I noticed there are not dragons in all the sets of Mahjong Garden HD . There are a few .
    can please add the dragons to all the sets of the game.. we get badges where you have collect the dragons….. thanks I have seen other comments about it … i wonder if pogo forget to put the dragons in the all the sets of the game…
    also please fix the scrolls in Jet Set Cookie Connect and Jewel Academy.. it makes hard to scroll
    through the games and takes forever .. thanks

  • I love Mahjong Gardens HD and was excited to see we were going to have it as the game of the month and have 4 challenges to complete. I have to say that 3 of the challenges were fun to play and complete, but the game that we had to complete on hard was a REAL challenge. I didn’t think that I would ever finish it, but kept at it and I DID!!!!!! There is so much going on here and there is never a dull moment when playing and meeting new people. GREAT JOB to all the staff at Pogo.

    • Congratulations, BarryandLinda! That’s awesome and I KNEW you could do it!

    • I felt the same way barryanlinda20 but, it was a great challenge .And I DID IT TOOOO Thank you Pogo

  • Is Canasta on the board for HD? I know at the beginning there was info that single player games would/could not be upgraded, but I see that has happened. I hope that Canasta and some other single player games are going to HD. Thanks to all of you for the great work, for all the time you have put into the change over. You’re all great!!

    • Thank you so much for your game suggestion, Alixia! I’ll keep you all posted on upcoming games in the Construction Zone section of this blog.

  • Please work on a new Texas Holdem Poker game. I miss it something fierce. I miss all my friends there too. Plus others that I forgot their names, but will recognize them when I see them again. I am kinda depressed over the whole issue. Sniff, where is my kleenex box?

    • Awwww, I’m so sorry to hear that, BeerFairy888. I will keep you all posted if I hear anything about Texas Hold’em Poker.

  • I hope that if chat is on the side, there will be a way we can turn it off, for those of us who need less white space. One of the things I love most about Early Access!!

    • Thanks, Mishka!

    • MISHKA2009,
      I totally agree with you on the chat. When the chat is on the side, it is constantly moving & is very distracting to game play.

      • You can always click the gear at the top of chat and close off any lobby….this way you won’t see it moving ;)

  • I am so excited about the new Crazy Cakes 2 ….will we still get recipes also? what are you doing with all of our coins are you going to maybe work on giving gems for the games?

    • Thank you for the questions about Crazy Cakes 2! I’ll see if Pogo Terry can answer some of these in the upcoming Q&A that’ll be out when the game is launched.

  • Please up grade Big City Games. Those are our all time favorite games. In lieu of upgrading make the newest cities you have introduced in the last 4 or 5 years into stand alone games and sell them individually. They will still play on computers that have flash and windows before Win 10. Then we can play them off-line. We own the earlier Big City games we purchased elsewhere and still play them. I know we would buy them if they were around $6 or $7 each.
    Thanks for providing my husband and myself countless hours of gaming fun for the last 15 or so years.

    • Hi Ltlpws,

      Thank you to you and your husband for being a part of Pogo. I appreciate the game suggestion for Big City Adventure. :)

  • Glad to hear Chat will be returning. Knowing people are playing beside you, is more of an involved feeling. Just me….

  • please keep gin spades and dominoes thank you

  • Yea for Crazy Cakes 2 – coming soon

  • Hurrah for the return of Jigsaw Treasure Hunter in HD format!! Thanks Team Pogo.

  • What about the Tournaments on the new version of Pogo? I’m not seeing a tab (or anything really) for Tournaments and now that we’ll be down to only 3 games (as of Thursday), are these evening continuing?

    • Hello Jll56mtj,

      That is a good question and I understand how you enjoy the Tournaments here in Pogo. We’ll update you here on the Pogo Insider as we have more to tell you.

  • ea tech team’

    when are you going fix the perpetual token counter? it still not working for the HD games. the older games like sweet tooth 2 are okay. i am not going to play HD games despite the badges enticement because i get robbed of the tokens earned.

    • Hello zzzyyyxxx_,

      As many Pogoians may be aware of at this point, the current token system will be replaced with a new award system. As stated in a previous Pogo Insider, I, and the rest of the Pogo team, know this is a point of contention with some players. I understand that for some players, tokens provide a way to project status and achievement over time. I hear you and understand your aversion to losing this status.
      All HD games will not be having tokens added to them. Thank you for your question.

  • I am disappointed that you have not brought euchre back it is missed by many right now you only have 3 card games that you can play with a partner PLEASE bring back euchre!!!!!

  • please bring our minis and profiles, mini mall to the new pogo.

  • Dear pogo PLEASE PLEASE BRING BACK QWERTY,POOL,those were my favorite games thank ya kindly

  • Love beans too :) Hoping that you maaaaaaay be thinking of bringing Jigsaw Detective to HD, please!

  • Love POGO. I am an old-timer. Been playing since it was born. Do you know if there is anything in the wind about making BOGGLE BASH HD? Thanks.

    • Thank you so much for your game suggestion, Nettie! I’ll keep you all posted on upcoming games in the Construction Zone section of this blog.

  • will we be able to see our badge icon on with the chat and our Players made up namec

  • Changes to chat will be greatly appreciated. As part of a community,communication is part of the fun.

  • Please bring back the mini mall for Thanksgiving and Christmas.

    • Hello donnasoles,
      Unfortunately we will not be able to do that at this time. Thank you for your questions, though.

  • Thank you for the update. I love the HD games and hope that Jungle Gin and Domino’s will be included soon. Again, thank you for all of the fun games.

  • hi i would like to see gin and spades in HD with full screen i play 6 to 10 hours a day. i love what your doing with the new pogo.i am trying to hit 11,000 badges by xmax lol, keep up the good work…

  • i really miss texas hold em,dice city roller,and lottso is there a chance they are comming back?

  • Many, many players including myself enjoy Hidden Object games, Clair Heart being my personal favorite followed closely by Big City and Undercovered World. Story Quest is OK too.The Secret Builders group of games I don’t enjoy at all. Items are so small, playing field small and poorly done IMO I don’t spend gems on them. I’m hoping going forward we get more bright, beautifully executed like Clare and have BC and UW. Thanks

  • It would be great to see Golf Solitaire come back in HD. There were never any updates on it so I think everyone got bored with it. Know I did. love that game!

  • when are we going to get new levels I sweet tooth town. I love that game.thank you

    • Hi Bandy,
      Thanks so much for your suggestion for more Sweet Tooth Town levels! I’m so glad you’re a fan of the game. I’ve shared this with the Pogo team, and when I hear some updated information, I will be sure to update you all here on the blog. Thank you!

    • Hi Brandy and Pogo_Llama,
      I have been asking for more levels in Sweet Tooth Town as well, since I love the game too! Hope that comes about soon.

  • grrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrr

  • Jigsaw awesomeness!!! TYTYTY!! ;-)

  • Are games like Solitare Gardens and Majong Escape going to be also HD.

  • Good Afternoon, I love the work that you and your team are doing to improve the game. I was wondering if you had other users inquire about the Mahjong Garden tiles. I loved playing with the old style of Pogo members but find the new style very hard to see. Not enjoying the game so much anymore.

  • Please revise Fortune bingo. I’m keeping my fingers and toes and eyes crossed. LOL Its getting hard to walk like

  • will we be seeing new levels for poppit! party and
    World Class Solitaire HD ?

  • Yeah yippy Jigsaw game great

  • So happy to hear that Jigsaw Treasure Hunter is coming back! Thank you so much!

  • I have been trying for over 2 weeks to complete Level 220 in Sanctuary. No matter what I do or how I play, or what power ups I use, it is unsolvable. I love the game, but cannot move on or improve my areas until this level is solved. Is there a problem with that particular level?

    • Players, do you have any advice for passing level 220 in Mahjong Sanctuary??

      • I am unable to offer assistance. However, being at Level 72, I applaud Dogstar on the progress made. Way to go.

      • Please see the first Forum post in the Mahjong Games > Mahjong Sanctuary > Level 220 folder.

        Here is a salient excerpt:

        “I was finally able to win Level 220 by specifically using Joker power-ups on a free tile that matched one of the tiles wrapped in a vine. I learned that the Joker power-up removed either the 2 or 4 matching tiles remaining on the board, including the tile wrapped in a vine and the associated pair of vine cutter tiles.” (Note: This person also used an extra Slot power-up.)

        There is also a link at the top of this Forum post to another Forum post with more information about Mahjong Sanctuary power-ups.

        Don’t give up, as many folks who have completed all 450 Levels say that Level 220 is the hardest to complete.

    • I had to use 4 Joker power ups to get past that level. It took the same amount when I did it for a friend also.
      Good Luck Dogstar!!!!!

    • Dogstar: In addition to ‘quietdi’s great answer, I’d like to add this. Be patient because you have to play the level quite a lot and here’s why. First you need a lot of feathers. If you need more, keep playing the daily board to earn more. Also, the advice is correct about using the extra space and the jokers. BUT, my advice is not to use your feathers until you have gotten fairly far in the game so that by using power ups, you have a great chance to win the level. I got the extra space and I want to say that I did at least 2 jokers, and maybe 3. It really is that difficult a level. Good luck because it can be done!

  • I’m so happy to hear chat is coming back! Very exciting news for many of us! Thank you for listening, Pogo :)

  • Jigsaw Treasure Hunter HD is headed to Pogo soon! Thank goodness-I hadn’t been on POGO for awhile and went to do a puzzle…imagine my disappointment when it was no longer in my favorites.

    How about Boardwalk…any chance it will be back?3

  • I am super excited to see that Jigsaw Treasure Hunter is coming, that was the first game I ranked out it. My wish list for additional games to bring back are Euchre, Penguin Blocks and Dice City Roller.

  • I have already completed Sweet Tooth Town 30. How do I get to the next level? Do I have to purchase some? I clicked on the next one and said you need to upgrade? Please give me some answers. Thank you.

    • Hiya Bingolady,

      Congratulations on completing 30 levels on Sweet Tooth Town! If upgrades are available, you will see an up arrow next to the shop on the world map. To upgrade, you will have to go into Construction Mode and use your hard earned Chocolate Coins. Please refer to this helpful blog article to learn more about Construction Mode.

      Thank you!

  • Looking forward to Jigsaw Treasure Hunter and Crazy Cakes.

  • yesssssssss at last a jigsaw game thank you POGO, one happy pogoer here.

  • What about POGO BOWL? Are there any plans on updating the game?

  • You pumped me up today! Glad to see jigsaw treasure hunter coming back to Pogo! So is another friend of mine!

    Thank you for the update on chat as well.

  • Hello Pogo Llama, I hope you are having a great day! I just took some time to look at the early access site and couldn’t find a few features I use regularly and was wondering if they were going to be included:

    1. My badge collection where we can see all our badge books; find which challenges I have left to complete.

    2. The news feature that is currently on the bottom left side of the home page.

    3. Up coming Wednesday challenges, like we can see from the current badge tab

    4. Would also like to see games marked as favorites on the home page towards the top would be helpful. Had to hunt to find them

    Thanks for all you do!

    • Hello doglover!
      Thank you for your questions. New features are being worked on and will be implemented in the future. I’ll keep you all posted on them as they become available. :)
      Thank you for your feedback as I am listening and letting our team know.

  • When do we get our “reward” for completing the “spooktacular” event? The one with the haunted house on it?

    • Hello Gail,
      The reward for the Ghostly Gathering was sent out on Friday, November 1. I do see you were awarded The Ghostly Gathering Badge on Nov 1st. Congratulations!

  • Love the puzzle games, really looking forward to it. Thanks

  • Is Clue coming back?

  • Hi Pogo Llama as you can see I play a lot of Pogo games I love Pogo, but I can’t play as long as I use to due to my health,this is what I am asking why most of the badges have so many points? I think they should be less then 200.Thanks for listening.

    • Thank you for your suggestion, Gerry. I’m sorry to hear of your health and I appreciate you being a part of Pogo.

  • will you add more level to mahjong sanctuary soon thank you

    • Hello rollylmao,

      Thanks so much for your suggestion for more Mahjong Sanctuary levels! I’m so glad you’re a fan of the game. I’ve shared this with the Pogo team, and when I hear some updated information, I will be sure to update you all here on the blog. Thank you!