Blog Post #111 – August 13, 2019

Hello Pogoians!

Welcome to Pogo Insider number 111! What a fun and magical number that is!

Can you smell that in the air? It is the sweet smell of… cake! Pictured below was the yumtastic cake we had in celebration of the Mahjong Sanctuary release on July 30!

The team worked hard on the game and we really hope you’re enjoying it to the fullest. If you’re still learning your way around, Pogo Rachael wrote up some handy game tips you can read here.

I’m also interested in hearing your thoughts about the game. If you’ve got a moment, please leave a comment in this thread from the Forums


Q&A with Pogo John!

Pogo Llama: I have a special guest here in the Pogo studios — it’s none other than Pogo John! He’s here to introduce himself to the fabulous and wonderful Pogo Community!

Pogo_John: Hello Pogoians! I’m happy to be here and I’m looking forward to engaging with our community on the blog and in the forums.

Pogo_Llama: I’m super happy to have you here too! Pogoians, Pogo John is a producer. John, can you please tell us all what being a producer on Pogo means? 

Pogo_John: Being a producer at Pogo means that I guide production on games from start to finish. On projects where I’m the producer, I work to maintain the vision of the game in development and guide our team of designers, artists, and engineers toward making the best game we can for our users.

Pogo Llama: That sounds like a good time! What are some of the other games you’ve worked on here on Pogo?

Pogo John: Since I joined Pogo back in September I’ve worked on Lottso! Express HD, Cross Country Adventure, SCRABBLE, Royal Wedding: One Year Later, and the upcoming From France with Love. In addition to these I help work on all games that have regular content updates like Sweet Tooth Town.

Pogo Llama: You’ve been so busy, and I can attest to that! What are your favorite game(s) on Pogo?

Pogo John: Right now I’m OBSESSED with Mahjong Sanctuary, Scrabble, and Sweet Tooth Town.

Pogo Llama: Those are some player favorites! What are some of your favorite things about Pogo?

Pogo John: I love the community we have. It’s really great to see all of the passionate Pogoians we have that contribute to our community and play our games. I also enjoy the offering of games we have on the site. I’ve always been a fan of puzzle games and brain teasers, so it’s great to work on these kinds of games.

Pogo Llama: And what brings you to the Pogo Forums?

Pogo John: I want to be able to engage more with our community and hear about what folks enjoy and what feedback they have for us. Recently, you may have noticed me posting more articles about the games I’ve been working on, which was the first step. Next up I’m planning on interacting in the forums as well. I want to work to help provide our fans with more of a glimpse inside what we do behind the curtain as well.

Pogo Llama: When you are not here on Pogo, what do you like to do in your free time? 

Pogo John: Outside of Pogo, I’m a big fan of video games, film, TV, and Karaoke. Recently, I’ve been working on getting back in shape by hitting the gym!

Pogo Llama: Those are some great activities! Thank you for joining me here for a Q&A all about you! We welcome you to the Pogo community and can’t wait for your posts.


Mahjong Gardens HD

You requested geometric tiles to be added in Mahjong Gardens HD and Pogo Clement jumped into action! You can now find the geometric tiles in Mahjong Gardens HD by clicking on the Tiles button and selecting Geometric Tiles. Thank you all for your continued feedback of Mahjong Gardens HD and all of our other games. We are listening and here for you!


Welcome to the Construction Zone! Here is where you will find the latest on game updates. What is currently “under construction” on Pogo? As often as I can, I’ll sit down with the Pogo team and get the latest info on which games are being worked on and what’s coming. I will always post more details when I have them available. Please understand updates are subject to change.

Please understand that unless an announcement comes directly from EA and/or Pogo, we cannot endorse it as true. All games and updates reported here in the Construction Zone have been given the “go ahead” and are on track to come out. Anything else that is reported is speculation right now.


  • The Pogo 20th Birthday Celebration starts later this week! We’ll be bringing the party to you with loads of fun, including a Birthday Challenge Party, daily sales and special community events. More details to follow in the next few days, so check back often!
  • State Birds, Flowers, and Dogs are returning soon! You’ll be able to buy individual Badges from each collection in a limited-time sale.

Game Updates

  • Mahjong Garden HD features a few updates that went live with the release earlier today:
    • New Geometric tile set (yay!)
    • Undo move by right click
    • Audio volume adjusted for matching a pair of tiles and for summer/winter ambient sound

New Games

  • Bookworm HD is coming today! Please watch the blog for updates as the day progresses. 
  • More new games are on the way, including a new hidden object miniseries called From France with Love, plus Pogo Addiction Solitaire HD. More games are on the way! We’ll keep you posted.

Website updates:

  • Internet Explorer 11  is no longer supported for HTML 5 games. Please note the messaging on the HTML 5 games. It reads like this:

  • Flash and Java Retirements – Java and Flash, two technologies that have powered Pogo games for many years, are being phased out across the internet. Support for Java has already been dropped from most web browsers, and Flash support will be discontinued by 2020. Pogo and EA have no control over this change in web technology. Because of this, Pogo is retiring some of the older Flash-based games from Pogo on October 31. 
    • For the full list of games and additional information, please click here
    • For games that retired on June 4, please click here.
    • For games that retired on July 2 please click here.
    • For games that retired on July 30, please click here.

We know some of you purchased Challenges for these games you have not had the opportunity to complete. If you don’t get them done before they retire, the Badges will be automatically awarded to you shortly after the games retire.

Please note that while these games are going away, there is always the possibility some will be updated and brought back later. Keep your eyes on the Pogo Insider for more game news!

Every week I answer a non-technical question related to Pogo. We get lots of questions every week, so I try to focus on common themes or the same question coming from different folks. Please ask your non-technical related question in the comments section of the blog.

(For technical issues, please go to Pogo’s Help Page.)


Q. Why are my Wednesday Challenges not adding up?

A. I’ve seen this being asked by several Pogoians so I wanted to address this. You’re absolutely getting credit for all of the Wednesday Challenges you’re completing. The count may be off if you’ve participated in the Challenge Quest event as those Badges are seen Wednesday Challenges but are later moved to your Special Edition Album. Your count will reflect the actual Wednesday Challenge Badges you have. I appreciate you all for participating in our recent events! Which one has been your favorite as of late?


As always, thank you for reading the Pogo Insider. I wish you continued fun here on Pogo!

Remember: YOU matter!



Pogo Llama

NOTE: Comments may take some time to be approved. Those which are off-topic or counterproductive to fostering a positive environment will not be posted. Thanks for reading the Pogo Insider!

If you’re having troubles loading or getting into a Pogo game, please go to Pogo’s Help Page. Unfortunately, I am unable to help out with any technical questions via the blog. Thank you!


Just a heads up that comments will be closed for the weekend and we’ll see you back here on Monday. If you’re having any technical issues, please contact Pogo Customer Support. Thank you and have a fun and great weekend here in Pogo!

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  • I’m happy to see the geometric tiles returning.. Thank you..

    • You’re most welcome, UserS! Enjoy.

      • I would like to add a request that you may like to mention to whoever looks after this.. I would like to see some badges in some of the flash games before they disappear.. I love the slot games like monopoly, pebble and bejewelled as well as beakers creatures and I would welcome some badges in those games.. Thank you pogo_Lliama

  • Hi llama ik this is old but has there been anymore dissucions about chat on side and not bottom.. don’t hurt to ask is all ty.

    • Hi Deereman!
      Thank you for your question about chat and I will definitely let you all know when we have news on that front. The Pogo team and I are aware how passionate you all are about chat in Pogo. Thank you for asking and for reading the blog!

  • I have not received or seen Bookworm HD on my pages on pogo yet!!

    • Hi Youngmaria,
      Bookworm HD is not yet available but it will be later in the day. Please keep checking back for updates!

  • when will chat on HTML5 be put on the side of the game? i am aware you have been looking into this matter for a very long time. is it ever going to happen?

    • Hi Thornbirds!
      I will definitely let you all know when we have news on chat. The Pogo team and I are aware how passionate you all are about chat in Pogo. :)
      Thank you for stopping by and for reading the Pogo Insider.

  • Thanks for the new set of geometric tiles; while not exactly the same, it captures the spirit and I will enjoy my game more.

    • Awesome! I’m so glad to hear you’re enjoying your game more with the new set of tiles, Playedtag!

  • Is Pogo going to replace any games in the tournament with the teams? We are down to only 4 games. Thank all of you for the new games you are doing a great job.

    • Hi Casino Girl!
      That is a good question and I understand how you enjoy the Tournaments here in Pogo. We’ll update you here on the Pogo Insider as we have more to tell you.

  • i would like
    to play some badges in phlinx we havent done any for so long please think about it please ty

  • Hi! Being able to buy individual Dog, Bird and State badges could make me a happy camper since I don’t play all the games used for the badges. I will be scanning all three categories to find favorites to buy. Thanks for giving us choice in this.

    • You’re most welcome, 1room! Enjoy!

    • Here’s giving POGO a huge YAY that we can purchase individual badges in those categories. I too only play certain games and this is awesome to know!

  • i agree with ANGELLOVER phlinx is a fun game but im all maxed out and phlinx 2 i truly hope you think about it tyvm

  • I love the new Mahong Sanctuary I am hooked on this game the person who made this game should get a big raise

    • Thank you so much, IadoreyouJesus! I will definitely let the team know. What’s your favorite part so far?

  • what can I say, I love it, I love it, I love it. have a great week.

  • Bring back Texas Hold’Em soon.


  • I am happy to see the hovering gopher gone from Pogo Daily Sudoku. Thanks so much for doing that! I don’t think it added anything to the game was an annoyance while playing.

  • Believe it or not, I was going to suggest more interviews! In this very column! Good show, Pogo Llama!

  • I am enjoying playing the new Mahjong Sanctuary, but would really LOVE to see some more in game events for Sweet Tooth Town. I am truly addicted to that sweet game.

    • Hi Brat!
      Thank you for the request for more Sweet Tooth Town events! I’ll definitely let the team know! :)

  • i love the new mahjong sanctuary….it’s nice you can earn points to spend on the powerups. wtg pogo

  • Hey I would LOVE to see more ranks AND badges for Canasta. Backgammon needs to be HTML5 and you can play with BOTS or people

  • Hey Pogo Llama How about pogo relaxing the ability to rank up in Zuma Slots. With it retiring soon It sure would be nice if it was easier to rank up. Sure I speak for others out there in pogo land when it comes to make it easier.

  • Thank you for the update to Mahjong Garden HD. I loved the game before and now I can’t get enough of it. Thank you and great job!!

  • I have a question for Pogo John. I finally got my animated giraffe in mahjong sanctuary but now I can’t find it. how do I get back to see him. He is cute. Love to see him move.

    • Hello richjackie123893,

      To find your animated giraffe:
      1. On the map, click the left side arrow.
      2. A menu open up that contains animal pictures.
      3. click the giraffe.

      Thank you and I hope that helps.

  • Hi there! A question about Pogo Daily Suduku. There are badges for every level with the exception of the new “Expert” series. Are there going to be badges added for this? Thanks for the addition to Suduku!! A happy Pogonian!


  • I have been leaving messages in the Forums for quite some time. Happy Anniversary. PLEASE … PLEASE … PLEASE … bring back Fortune Bingo in HD format. So many members have been lost because of it. Look forward … hoping … praying … it will happen.

    • I’ve been saying the same thing for about a year. I really hope they do decide to include Fortune Bingo. I really miss it. I do like alot of the new games, but there are a few that are babyish. Other than that, keep up the good work.

    • I’m with you “VEDASNANA”!! I”ll Second that! I too would love to see Fortune Bingo brought back in HD format. Along with more Bingo Games to play. I am very hopeful and optimistic it will happen in POGO’S TEAM TIME, not in POGOIANS TIME (Ours). I have had FAITH in POGO AND THEIR TEAM’s. From when I first joined Pogo ON JANUARY 30, 2009. and will continue Keeping the FAITH in Pogo. Thank you Pogo! For TEN YEARS of fun…and here’s to TEN MORE YEARS…God willing. LOL!

  • I love the part where it starts raining in the game that is cool. I love seeing the animals walk around.

  • Still waiting all day for bookworm????? Aug 13 is today as far as I can tell

  • thank you F\oor Mahong sanctuary i love it on level 171

  • What about the Flower badge sets? Will those be in the same sale?

  • Can you tell me why the help section doesnt have live chat anymore? I need help and i’m not getting it

    • Hello SweetBabboo23,

      Thank you for your question. Pogo Customer Support has two options:
      1. Get a Call
      2. Chat

      Click here to go to the Pogo Customer Support website and when you get to the end of filling out information for your support ticket, you will be asked which contact method you’d like. You can select between call or chat. Please let me know if you have further questions. Thank you!

  • i really miss the interactive card games ….. gin, euchre, canasta, hearts etc and the chat you could enjoy while playing ….. just not the same without it. It was a place to meet old friends and make new friends ….. any chance those games might return in the future?

  • Would really like to see scoring for badges on Quinn’s Aquarium not dependent on winning the game. I have tons of Aquarium challenges that I would like to play, but I know I only win once in a great while. There are many games where it’s not necessary to win the game, and to me, not having this available in Quinn’s Aquarium makes it not very user-friendly.

    • Hello Elvira,
      Thank you for your suggestion on Quinn’s Challenges! I’ll pass this along to the team.

  • How about removing the “OK” after matching up the animals in Safarai HD? Doesn’t seem necessary to the game to me. Thank you.


    • Hi Pinkrosemarie!
      Thank you for the request for seasonal tiles. We have some fun holiday festivities planned for the HD games. Can’t wait for you to see!
      Thank you for being a member for 8 years!!

  • Still haven’t missed an issue of Pogo Insider — or did I? Is is possible to change screen name yet?

    Welcome Pogo John. You do good work.

    I’m confused about the “elimination” of tokens. No new games have tokens but we’re now being given 3,000 tokens on many badges. Tokens are still my main objective when playing. What’s the delay on replacement incentive? I’ve renewed membership two or three times while waiting.

    • Hello Rustrat,
      Thanks for being a dedicated reader of the Pogo Insider! I love having you here.
      Changing a screen name is currently unavailable at this time.
      The new reward system is in the works. I’ll keep you posted here when I have more information. Thank you.

  • Bookworm is a fun game,going to take me a bit to get back
    into how the first game was styled way of playing
    thank for fixing the Mini mall home page it could use a few changes
    like the outdated info on summer release and the way out dated info
    about the old Hall of Fame contests.

  • HEARTS card game : and Scrabble

    Will there be a return of Hearts in an accepted format —-to Pogo.?

    It was one of my mainstays next to Spades. Fun to play with friends.

    Also had a complaint about Scrabble–I cannot play it with friends.

    • Hello Edchombeau!
      Thanks for the game request for Hearts. It truly is a fun game. :)

      To play with friends on Scrabble HD:
      1. Head over to the “Find Table” menu.
      2. Here you’ll get a list of tables that you can join. Your friends’ tables will be conveniently sorted to the top of this page so you can find them quickly.

      Thank you for asking and if you have more questions about Scrabble, please see this handy informational article. Thank you!

  • HI LOVE LOVE the cake and Mahjong Sanctuary! But are they going to have more than 2 sets of tiles?

  • hello pogo liama I really like the game of bookworm hd . it is a really fun game to play u take car prettydoll83201

  • sure would love to see more challenges for all he monopoly games as i play them all every day. PLEASE can you consider this? ty

  • This blog made me very happy because of the addition of the Mahjong Garden HD Geometric tile set, that’s the one I used and am so very happy to have it back. Also, thank you, thank you, thank you, for adding the Flowers, those are the ones I was hoping for!!! :)

  • Thank you for bringing BookwormHD to POGO! Played this game decades ago and loved it! I get totally lost in it :>) and for awhile it takes away my pain! Bless you all at POGO!

  • Ty for the geometric tiles & for all the great games
    that are here & games that are coming but, I want mini mall items.
    I want to go the mini mall & shop, shop, shop till I almost drop to
    dress up my adorable mini doll : )
    plz..plz…if you’re not bringing back our token-rewards, &
    by the way im still waiting for something to replace our tokens,
    the least you can do is feed our mini mall hunger.
    Ty for all the great work you all do & for being here when I reach
    out : )


  • Thank you for adding the right click undo move in mahjong garden. I have been playing garden for so many years, it’s automatic and I couldn’t break the habit. I don’t normally read the blog, but when I noticed the undo working like it used to, decided to check and see if I was crazy or you had changed it. I see that you changed it and I wanted to let you know how much I appreciate it. Thanks again!

    • Hello Ruthann and thanks for reading the blog. I hope you come back here and read it often. :)

  • Really miss the leaderboard in mahjong garden as well as other games. Can you do a leaderboard with these HD games? The boards added another dimension and challenge to the games, if possible, it would be nice if they could return.

  • Regarding the chat on the side issue. Just thought I’d let you know that I for one am glad it’s at the bottom. When it’s on the side, if you just want to play, not chat, all the chat can be distracting. I got tired of having to mute everybody everyday, and enjoy the peace and quiet of having it at the bottom, where the chatters can chat, and the players can play.

  • Play more Canasta and Jungle Gin Badges. Look how many people play these games. They are favorites of a lot of people. Lets see more badges for these two games.

  • I’ve been playing in Bookworm. I know there are levels, but are there any ranks at all?

  • I’m sorry to see so many of the old games retiring. I enjoyed playing them and they are why I have been a Pogo member for so many years. The HD games are okay but, I like the others much better. Please DON’T remove, Sweet Tooth 2. : (

  • i really like the new mahjong sanctuary game but since its about animals why weren’t any animal tiles offered in this game like mahjong garden and mahjong safari – just makes sense to me to offer animal tiles – dont really like the traditional tiles much