Blog Post #107 – June 18, 2019


Hello Pogoians!

Welcome to another fun-tastic day here in Pogo! Thank you for stopping by and reading the biweekly Pogo Insider Blog.

Happy belated Father’s Day to all you dads out there! I must ask what your favorite Dog Badge is? I’m partial to the Jack Russell Badge. My feisty little Jack Russell, Mollie, was with me for 18 years and that Badge made me smile so wide at the memories. Not to mention the game, Pogo Sudoku, is one of my favorites. So, what is your favorite Dog Badge?

Claire Hart: Secret in the Shadows – Nine new episodes are on the way, with Case 16 and Case 17. Case 16 features Claire and Harper returning to Engle Lodge at Lake Tahoe, and Case 17’s individual episode will be available for Club Pogo Members! In Case 17, we visit Lavender Sweets as she tries to re-awaken her creative energy. Here’s a sneak peek at Lavender’s art studio from that episode!

Do you have a space in your home where you can be creative? Maybe it’s an office area with lots of scrapbooking supplies, a quiet breakfast nook where you can doodle or sketch, or just a super-comfortable chair where you like to do your knitting; no matter what kind of place it is, it’s always nice to have a cozy space to yourself! We hope you enjoy the new Claire Hart: Secret in the Shadows episodes coming your way soon this month.

Welcome to the Construction Zone! Here is where you will find the latest on game updates. What is currently “under construction” on Pogo? As often as I can, I’ll sit down with the Pogo team and get the latest info on which games are being worked on and what’s coming. I will always post more details when I have them available. Please understand updates are subject to change.

Please understand that unless an announcement comes directly from EA and/or Pogo, we cannot endorse it as true. All games and updates reported here in the Construction Zone have been given the “go ahead” and are on track to come out. Anything else that is reported is speculation right now.


  • A new Badge Marathon begins tomorrow!
  • New Pogo Event will be coming your way in July. Stay tuned for details. This is something brand new!

Game Updates

  • Claire Hart: Secret in the Shadows – Nine new episodes are on the way! Cases 16 and 17 are coming soon, with Case 17 being available  to Club Pogo subscribers.
  • Sweet Tooth Town – New Sweet Tooth Town updates! Please click here for all the details.
  • Trizzle – General game improvements and updates.
  • Word Search Daily HD – General game improvements and updates.
  • SCRABBLE – General game improvements and updates.
  • Pogo Daily Sudoku – An issue was found in which Pencil Mode was not working correctly. The team was able to investigate, find, and solve the issue as of 6/13/19. Thank you to all who reported this issue on the forums.

New Games

  • Mahjong Garden HD was released last week. Click here to read Q&A with Pogo Clement, then click here to jump in and play!
  • New games are in the works! Stay tuned to the Construction Zone for more information.

Website updates:

  • Internet Explorer 11  is no longer supported for HTML 5 games. Please note the messaging on the HTML 5 games. It reads like this:
  • Flash Retirements – Java and Flash, two technologies that have powered Pogo games for many years, are being phased out across the internet. Support for Java has already been dropped from most web browsers, and Flash support will be discontinued by 2020. Pogo and EA have no control over this change in web technology. Because of this, Pogo is retiring some of the older Flash-based games from Pogo on October 31st. For the full list and more information, please click here.

Here’s some information about upcoming updates and changes from recent blog articles:

  •  Mini Mall – Please note, there will no longer be items added to the Pogo Mini Mall as we focus on bringing new content and updates to other parts of the site. Your wardrobe of Mini items will remain available to you, along with tons of items in the store.
  • Tokens – As many of you are aware, the current token system will be replaced with a new awards system. As stated in a May 2018 blog, I, and the rest of the Pogo team, know this is a point of contention for some of you. For those of you for whom tokens provide a way to project status and achievement over time, we hear you and we understand your aversion to losing this status. Tokens in the current Flash and Java games will remain and will not be removed. We thank you for your understanding. Stay tuned for more information about the upcoming system.
  • Chat – We know a lot of you guys love chat and consider it a critical feature. We’re aware of the many requests for chat to be updated and to be returned to the side of the game screen. The team here is looking into it. I’ll give you an update as soon as I have one!
  • Pogo recommendations and specifications for your computer have been updated as of August 14, 2018.  These are the recommended specifications for playing Pogo games smoothly on your computer. If you are experiencing loading issues, I strongly encourage you to check out the computer specifications listed. Having a compatible computer helps ensure the best possible Pogo experience!

Insider Question

Q. Why don’t you answer my blog comment? Why does it take you so long to answer blog comments?
A. Pogoians, I want you to know that I appreciate your comments so much and I enjoy interacting with you through these comments. That being said, I do receive hundreds (yes, hundreds) of comments and I do like to take my time and read each one. I also try to respond to as many of them as possible.

This means that blog comments do take some time to be approved, as it takes a lot of time for me to read through the comments that I receive.

Please have patience and understand that I will get to the blog comments each week, though not always on the same day that the blog is published as I need to take time to go through all of them, on top of my other work tasks.

Thank you again for all of your feedback. It’s a pleasure to have the opportunity to hear from you, and I really look forward to reading your comments on the blog each and every week.



And on that note, please leave your comment below and I will try to respond just as soon as I can. Also remember, comments which are off-topic or counterproductive to fostering a positive environment will not be posted.

Have a terrific week here in Pogo!


Pogo Llama

Every week I answer a non-technical question related to Pogo. We get lots of questions every week, so I try to focus on common themes or the same question coming from different folks. Please ask your non-technical related question in the comments section of the blog.

(For technical issues, please go to Pogo’s Help Page.)


NOTE: Comments may take some time to be approved. Those which are off-topic or counterproductive to fostering a positive environment will not be posted. Thanks for reading the Pogo Insider!

If you’re having troubles loading or getting into a Pogo game, please go to Pogo’s Help Page. Unfortunately, I am unable to help out with any technical questions via the blog. Thank you!

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  • Please release the older pogo mini items that you have had over the years so everyone can stock up and have a good selection.

  • pogo_llama
    i am a cat poerson and was wondering if you could do a collection of cat breeds like you did dogs

  • Hi. pogo llama! I love your biweekly posts! I notice in the construction zone a lot of new games. We need some multiplayer games(like bridge) now that Java is disappearing. Please tell the pogo team. Thanks!

  • Hi, THANK YOU, THANK YOU, POGO. I am thrilled that you have rethought how to award the marathon badges, instead of gifting them. There are so many of my M&M albums I will never complete as I don’t enjoy playing some of the games & I will not play a game I don’t enjoy for a badge. If you can come up with a way to delete those badges from my albums that would be GREAT. Again Thank You for hearing me & I love POGO! I have 5,887 badges won, so yes I Love POGO!

  • Love Mahjong Garden HD! I was worried that it would look cartoony and boring but it’s great! I do have a suggestion… I would like to know if its possible to give the dragon back? I know it’s a new game and all starts over but part of the fun of ranking up was watching the dragon change and grow. I would love to see that again! Also, I was wondering why the new Marathon badges don’t come as a gift album anymore? I had to hunt them down and activate them to get them to show up in my Mix n Match album Have a great Pogo filled week!

    • It appears I spoke too soon about my dragon,im sorry for that! I just hadnt hit rank 1 yet. Im used to seeing him after every game. Thank you to the developers for leaving him there!

  • I wish you had left MahJong as I had been playing it for a very long time. It would have been nice to pick which one I wanted to play instead of being forced to play the new one and losing my dragon of over 5000 years old. I play the new one but wish I could play both. Thank you

  • Why does clue not have any new episodes.

  • hello pogo llama…just finished playing mahjong garden and was so used to be one of my favourite games..I was almost 900 years old. If I had the same tiles it might be better.but these tiles are terrible and so fuzzy…oh well, another game I wont be playing anymore…sorry to complain…

  • Hi, Pogo Llama! I have a question about Poppity Party, which is my favorite game. I always want to play on hard but every time I come back to it it’s set to medium. Many times I forget to set it and I’ve played a bunch of costumes before I remember. Is that a glitch and if not is there any way the game can remember my preference (like other games do) without doing it again each time? Thanks!

    • Thank you for pointing this out, TabithaLenox. I’ll have the team take a look. :)

  • when is the next part of quins aquarium going in already did touching pool

    • New Quinn’s content goes out on the second Tuesday of every month. :)

  • I just want to comment to the team about Mahjong Garden HD. The artwork is breathtaking. PLEASE let the artist/s know how much pleasure their work gives each time I play. I love all the improved and new features. The gameplay is super smooth. I just can’t say enough good things about it. MORE badges! lol. Thank you SO much for all the hard work that went into this game. It is very much appreciated. <3

  • Hi Pogo Llama! Does anyone else think that there are WAY too many badge marathons/challenges going on at once? It seems like it went from something I looked forward to to being overwhelmed with.
    I loved the badge for the Greyhound (mine is named Hawk) and Golden Retriever (his name is Rocket). Thanks for breaking them up into groups! Keep up your great work in keeping us informed on what’s going on around Pogo town.

    • I LOVE having multiple marathons and challenges going on at one time. I don’t have to finish them all and once unless I would like to and can choose which I would like to play; it keeps it interesting.

    • I LOVE that there are so many challenges/marathons. More free badges for me and no one is forcing me to finish everything all at once.

    • It is so generous of Pogo to set up Marathons and Challenges for us….and then give us rewards for playing them. If it gets too overwhelming, then just save the badges and play them at your own pace.

  • Suggestion long coming from me. Quinn’s Aquarium would be a more pleasurable playing experience if Pogo added a “Matches Available” field similar to that seen in Majong Escape. When I get close to the end of a game in Quinn’s, I would like to know how matches are left.

  • Please let us know if you will be increasing the skill level of the robot in the new version of Scrabble. The Master-level robot in the old version played at a very high level which was wonderfully challenging and taught us new words and strategies. The ‘Expert’ robot in the new version actually has a low skill level which is boring and not challenging. I know there is much work to do in refining the new Scrabble game but let us know if the robot skill level will be adjusted in the future. Thank you!

  • Whoever created the artwork for the dog badges did a nice job. Some of them remind me of oil paintings. I am disappointed though, my pups were not there and none of the other breeds even came close to what they look like. I have a pair of Argentino Dogos; the female is two years old and the male is seven months. Is there a possibility that more dog badges will be created in the future?

  • Pogo_Llama, thank you for keping us informed and up to date on all of the changes going on at Pogo.

    I just have one question, and I KNOW you have addressed the Mini Mall several times. I am a relatively new member, so when it’s stated that there are “tons of items” in the Mini Mall to choose from, really there is very little in the clothing area. Would Pogo ever consider opening the mall ONE time with past items so newer members can enjoy a few more outfits? Available now is one pair of shorts, and maybe 6 tops, 5 outfits (unless you are pregnant lol) and a page + 5 of non-work related costumes that aren’t relevant most of the time. It would be so nice to have more options. I’m jealous of all the realy cute outfits I see others wearing lol … I wish I had been able to join when the mini mall was in its glory!! :)

    Thank you for all you do. I’m enjoying most of the games that have been converted. Pogo has done a good job of updating older games!! Looking forward to see what changes will be happening!

    • Hi Auntie,
      Thank you for your request on the Mini Mall. I will pass it along. Take care and have a good weekend.

  • Will there be an accessible tile set added to Mahjong Garden HD?

    • Hi Blysse,
      The accessibility tile set for Mahjong Garden HD will be available on June 24. Please click here for more information.
      Thank you!

  • You guys are so great. All the challenges you gave us this week and they are all free. There is no place I’d rather be then here. You treat your customers fantastic. You are always there to help and to do what you did this month is overwhelming. I am enjoying everyday. Thank You Pogo.

    • Thank you so much, BVlady45. I really appreciate your kind words and support of Pogo.

  • I have really enjoyed playing Pogo games for 15+ years however, I am frustrated with the “gift badges” being put into my albums….I don’t play a lot of them. I only want badges that I purchase in them. I cannot understand why, when requested, they can’t be removed OR better still a way to decline/delete them when the gift is opened and it is for a game I don’t play. I have over 60 albums, several are incomplete because of this. Please see if there is a solution. Thanks.

  • I like playing Mahjong Garden and I was wondering if your going to bring back the temple puzzles.

  • Hi Pogo_Llama,

    My favorite dog badge was the Beagle, in honor of our wonderful dog, Olga that we had as kids. She was such a sweet girl. Loved that hound howl….

  • I understand the need for new tech but like many am very upset that some of the java and flash games are not being reworked. My spouse and I met on pogo, me in Canada and him in USA and have now been married for 5 yrs, forever grateful to Pogo for meeting the love of my life here. But am disappointed that the games we love most, pinochle, canasta, and many others are being removed. I have been a member for many years as has my husband but we are very disappointed that so many of the new games are needing to pay extra money to enjoy them. Not sure if we will renew our memberships when they are up. My spouse has been a member since you started and I have been off and on since 2007.

    • Hi mommymoe2004,

      Wow! Congratulations! Thank you for sharing your Pogo-wedding story with me and I wish you many years of happiness.
      Please understand that Pogo is definitely working on transferring over both Java and Flash games. The team is busy at work and I can assure you more is on the way. :)
      Thank you for being a part of Pogo and have a terrific weekend!

  • Are you guys going to remake the jigsaw puzzles? Also I use chrome google and have more trouble than its worth in these new remakes.

  • Hi. I was wondering if there is any way to rework Dice Rollers? In some ways it is almost like a poker game. Is it possible to rework the game under your own trade mark or name? I have been on POGO for over 10 years. I just got hooked on about 2 years ago. I am in a wheel chair and do play a lot card games and some we taken off. So far spades and jin is still there. The Dice game was one of those games that you keep telling your self just one more game and a hour later your still playing it. I met a lot of nice people in that game. I know you can call it Dice Poker. I am getting used to some of the new games. I now play them all on Chrome and they work better.

    I hope you have a great week

    • Hi Sass,
      Thanks for your questions and for being a part of Pogo. There’s always a possibility of Java and Flash games being transported over to HD as the team is working on them. I will let you all know in the Construction Zone section of the Pogo Insider whenever I hear anything about an upcoming game. Thanks for your game request!

      • My two favorite Java games were Squelchies and Penguin Blocks. I wish EA could transport them to HD. I especially loved those adorable Squelchie fish. Penguin Blocks didn’t have enough levels I hope your new system involves earning gems. I only have 31 and don’t know how to earn more. This is the first time I read your enjoyable and informative blog.

        • Hi Georgiapeachiam1,
          Welcome to the Pogo Insider and thanks for reading. Would you mind telling me how you came across it? :)
          Thank you for your game requests. Enjoy the rest of your weekend.

          • YW, Pogo_Llama…I think I first saw it on the left side of the main page when I was reading the latest news. It said to read the latest blog, so I did. I first joined Pogo in the early 2000s, when a friend invited me to play. I belonged to a MSN Pogo group that played tournaments every night. I left for a while, but returned recently, because I prefer Pogo to Facebook games.

  • Hey, Pogo_Llama, what do you do for fun?

    • Hi Memeewv,
      Thank you for this fun question. I like to hike and kayak. That’s what I try to do on weekends. :)
      How about you?

  • Ithought claire hart episode 17 was free to subscribers. it is still locked. I’m looking foreward to this episode. When will it be available?

  • Will you ever bring pool back in any form?

    • Maybe! I will let you all know in the Construction Zone section of the Pogo Insider whenever I hear anything about an upcoming game. Thanks for your game request!

  • The badges are now there. Thank you.

  • I was looking forward to Mahjong Garden HD…after going in and playing…I am not pleased with the tiles…they are hard to find and locate..not sure why…they just look different..will only now be playing for challenges…not even going to purchase extra badges..just not liking the tiles what so ever…

    • Thank you so much for playing Mahjong Garden HD. I have great news as we’re releasing two new tiles sets for it on Monday. Click here for more details. I hope this helps.

  • Hi, just wondering if any Poker games will come back, I have been a member since the start, pogo has helped me through a terrible time in my life, I love poker and would hate to the pogo. thankyou

    • Thank you so much for your recommendation on Poker. If I hear anything, I will let you all know in the Pogo Insider’s Construction Zone section.
      I’m so glad to hear Pogo has been there for you especially through a very hard time. All the best to you.

  • Hi–my husband does not use his gems. how can he give them to me ?

    • Hi DeeDee,

      There is currently not a way to gift Gems to another player. Thank you for your question.

    • Hi Deedee820P, your husband can purchase the items you would like and gift them to you!

  • Cookie Connect needs more ranks. Or is the intention to stop adding any more? The maximum has been 70 ranks for awhile now.

    • Thank you for your request for Cookie Connect! I will be sure to let the team know and post here if I have any further information for you.

  • This has been a very busy month with POGO giving us so many marathon one on top of the other. The month long one i much harder then in the past. And then to add another one every week that only last a week. Wanted to get more dog badges but just couldn’t afford them with there being o many. Hoping there will be cat badge some time since I am more a cat person then dog. Would LOVE to see Monkey badges for each state. That is my favorite animal of all.

  • Hi Pogo Lama, I really appreciate you keeping all of us informed about what is going on with all our Pogo games. I love Pogo. I was wondering why in the new Scrabble you can only advance when you are playing a person. Please ask the team if they would please make it so you rank up no matter who you are playing with in all the games. I personally like playing alone. I have chronic dizziness and I play Pogo to keep my mind active. Yes, I have dizziness 24/7 so it’s better if I play against the robots. I like to advance in ranks, but I won’t play that game if I have to play with a person. So, please change Scrabble so you can advance playing the robots. Thank you and have a wonderful weekend.

    • Ti CrazyforPurple,
      First off, I want to thank you for being a part of Pogo. I cannot imagine what you go through with chronic dizziness and I’m grateful Pogo is something you can go to.

      At this time, the way to change your skill related ranks (both unranked tier and ranked rating) is to play against other users. The ranked rating comes from NSA rated games, where the other comes from playing against others. However, please know there is a Club Pogo rank that goes up based off of tiles placed and games played.

      Thank you again.

  • When are you going to put more levels in canasta please thanks I know you all got a lot going on but I love canasta and we need more levels Thanks.

  • Please update Spades and Jungle Gin!


  • hi, I thought I read somewhere that because the time limit was so short on the dog bundle badges you were going to put them in badges so we could buy them when we were able only trouble is I can’t find them and other players are either too busy to advise me or are not concerned, but I would buy more if I could find them lol, thank you ps they are very life like and the art work is excellent.

    • Hi nolizzyplayer,
      Thank you so much for your interest in purchasing the Dog Badges. I checked with the team and they are currently not available but the team is aware of the request for them to return. Thank you very much.

  • Are multi player games being phazed out along with the java and flash games? There just does not seem to be very many left. I feel like I lost a lot of my friends when Dice City Rollers and Lottso Retired. So many of them dont care for the cards or bowling. The yahtzee rooms don’t seem to hold more than a handful of players. Sure miss all the multi player games with the chat next to the game so we could talk and play at the same time. Sure hoping that some of them get remade or new ones similar come out soon. would be great to see everyone again.

    • Hi Donnalee,
      Thanks for your comment. The team is working on transferring the Java and Flash games over to HTML 5 and when I have any updates I will let you know in the Construction Zone section of the Pogo Insider blog. This will include updates on table games when I have them. Thank you for your request.

  • How can you get locks and keys in Quinn’s Aquarium if they aren’t any. A friend asked me to see if I could and they are not in his game. How can he get his badge.

    • Hi S1M1H1,

      The lock n key levels in Quinn’s are random and will appear as you keep playing. I hope this helps you and your friend. Thank you!

  • Hi…I was wondering if there will be more ranks added to World Class Solitaire? I reached Rank 60 and didn’t realize that it was the highest and last rank. I thought there was something wrong with the game when my passport wouldn’t get stamped and continue with a new one. It is one of my favorite games and it would be great if I could continue on with it. I cannot even reset it to start over again.

    • Thank you for your request for World Class Solitaire! I will be sure to let the team know and post here if I have any further information for you.

  • Hi I know you don’t have anything to do with producing these games but can you pass this along to someone there: is it possible to make the game Quinn’s Aquarium a easier level?? Or how about a easy, medium, hard level . Thank you