Help and FAQs

The Pogo Sign-In Page Is Changing

Archives / / July 2, 2018 10:00 AM The Pogo Sign-In Page Is Changing

As Pogo is part of Electronic Arts, we are moving to the unified EA Network sign-in system for improved security and functionality. Beginning mid-to-late July, the sign-in page will switch to this: You should continue signing in as usual, using your Pogo screen […]

Sound Issues

Archives / / June 22, 2018 5:00 AM Sound Issues

Hello Pogo Community, I wanted to let you know about two potential sound issues for A Way With Words and Quinn’s Aquarium.   A Way With Words Some of you may have noticed that there’s not sound when playing A […]

Service Update: How to Get Your Accounts Ready for Pogo’s Sign-In Changes

Archives / / June 18, 2018 4:00 PM Service Update: How to Get Your Accounts Ready for Pogo’s Sign-In Changes

As we mentioned in previous articles, Pogo is switching to the EA Network for sign-ins. Besides improving security, there will be slight changes to how you sign in to Pogo. One other major change is that no two Pogo accounts […]

Service Update: New Email Confirmation Question Coming Tomorrow

Archives / / June 18, 2018 4:00 PM Service Update: New Email Confirmation Question Coming Tomorrow

As we get ready for our transition to a new sign-in system, we’re reviewing accounts for any potential problems. As such, many of you will see this screen starting tomorrow, June 19: If we’ve already detected a problem with your […]

Service Update: Upcoming Changes to Pogo Sign-In Experience

Archives / / June 18, 2018 4:00 PM Service Update: Upcoming Changes to Pogo Sign-In Experience

Quick Overview: How you sign in to Pogo is changing! Over the coming months, Pogo will be transitioning to a new sign-in experience shared across all EA games, sites and services. It also means no two Pogo accounts may share […]

Pogo Insider Blog Commenting

Archives / / May 24, 2018 10:00 AM Pogo Insider Blog Commenting

I do love and appreciate your comments so much! They are an excellent source of feedback and I love interacting with you all through these comments. However, I do receive hundreds (yes, hundreds) of comments and I do like to […]

New Pogo Sign-In Experience FAQ

Archives / / May 22, 2018 10:13 AM New Pogo Sign-In Experience FAQ

The following are questions that have previously been answered by the Pogo team thus far regarding the upcoming new sign-in experience. If you have a question about this, please reference the questions listed below first and, if your question has […]

Reported Sound Issues

Heads Up / / May 3, 2018 10:10 AM Reported Sound Issues

Hello Pogo Community, We have seen reports of players not getting sound in some HTML 5 games when using the latest version of Chrome. The team is actively working on a fix for this situation. Until a permanent fix can be made, […]

Blog Post #74 – May 1, 2018

Archives / / May 1, 2018 11:00 AM Blog Post #74 – May 1, 2018

Happy May Day, Pogoians! What is May Day?! I had to look this up, as I remember celebrating it in my younger days by making a basket of goodies up for someone, then knocking on their door and running away. […]

How to Play Quinn’s Aquarium in Full Screen

Archives / / April 24, 2018 2:13 PM How to Play Quinn’s Aquarium in Full Screen

Here are some how-to images showing you how to go full screen in Quinn’s Aquarium. Step 1: Click on the wheel icon in the upper right hand corner of the game screen.   Step 2: Click on the green Settings button   […]