Blog Post #18 – April 4, 2017



Today is the day before my birthday! As such, I’d like to celebrate new beginnings!

Look at lil Pogo_Llama all those years ago!



Sneak Peek:

Artist Tony wanted to join the celebration of new beginnings with a nod to Mothers by showing us all a sneak peek into the 2017 Mother’s Day Limited Edition Badge!

Tony says, “No flowers go to waste in this Mother’s Day badge. When a young man drops a few as he sprints through the park to meet his Mom, the other patrons snatch them up for their own Mother’s Day celebrations.”
screenshot_MothersDay sketch_MothersDay

Oh! And THIS!

Here’s a Pogo Insider exclusive offering! Go here to get your free Mini item called Springtime Treats. Thanks, Pogo_Rachael!
Screen Shot 2017-04-04 at 9.29.59 AM

Cookie Connect

Do you have a how-to Cookie Connect tip for the Pogo Community? Tell us about it in the Comments!

I have a tip to share with you all, actually! Did you know it IS possible to pass every level of Cookie Connect without the purchase of Power Ups? Truth! If you are stuck on a level, ask questions via the Cookie Connect in-game chat feature. Or, if chatting isn’t your jam, you can leave a comment below. Or, you can always look for tips in the Forums, too. No problemo!

Community helping community is just another reason I LOVE Pogo!

That said, you might find it’s difficult to find specific tips on a particular level. Know why? Each time you load the same level in Cookie Connect, the Cookies you get are different. What-what? Yep! No two games will ever be the same (just like snow flakes)! So, there are no truly formulaic tips about any one level. Tricky, tricky!

There’s another question I’ve seen popping up a lot that I want to address, as well: How do you start a game of Cookie Connect?

So glad you asked!  Once you enter the game, you are automatically transported to Level 1. Once inside Level 1, the tutorial will start. It’s a quick little instruction that shows you how select Cookies, and guides you through a few steps. Easy! And once you’ve done that, your game begins, and you’re on your way to collecting Cookies galore more!

Here’s what you’ll see when the tutorial begins:



Phlinx II

The NEW Phlinx II is just around the corner and I wanted to share some more behind the scenes glimpses into this newly imagined, mystical world. But first thing’s first!

Meet Amelia and her friendly feline, Nile!
Nile    amelia

The curious (yet far from naïve) Amelia is currently exploring Egypt. Intelligent, friendly and a generally happy gal, the mystical Glyphs of Phlinx II bring out her curiosity. (She loves cats, too!)


Phlinx II has several different modes – day and night – you can unlock as you go! Here’s a looksee:

Common Phlinx: Always Available

During the day, you will have one of two objectives that will be given to you at random. Either match 30 Stones of a specific color OR match 75 Stones of any color. Match them to fill the meter. When night falls, match neighboring Stones to unwrap Mummy Stones.

Common Day

Common Night


Noble Phlinx: Unlock

This is Phlinx as you’ve always known it, dropping stones to satisfy your objective. However, the twist now comes between dropping stones of any color or those of a unique color.

Noble Day

Noble Night


When you make it through Noble Phlinx, you’ll unlock Royal Phlinx which has a whole BUNCH of different Gates including the Royal Phlinx Anubis Gate, the Royal Phlinx Bastet Gate the Royal Phlinx Thoth Gate, and the Royal Phlinx Hathor Gate.

Royal Day

Royal Night

Progress through all the Royal Phlinx Gates and you’ll permanently unlock Celestial Phlinx for a month. Celestial Day introduces Bomb Stones. And Celestial Night keeps adding treasure chests, increasing the difficulty, each time.

Celestial Day

Celestial Night

Here’s a BONUS photo of Celestial Night 2

Here’s a look at the Map. Plot your Phlinx II game plan!


Phlinx II is due out soon, so keep your ears and eyes open to the Pogo Insider!


Every week I answer a question or two (non-technical) related to Pogo. We get lots of questions every week, so I try to focus on common themes or the same question coming from different folks. To submit your questions for the Pogo Insider, click here!

(For technical issues, please go to Pogo’s Help Page.)

Q: Is it possible to make all games full screen?

A: I am advocating for this to happen.

I’d like to see as many games as possible be full screen. Because I know, even from experience, that it is sometimes more enjoyable to play games when they’re easier to see. I also realize that many struggle with vision problems; I would love for you ALL to enjoy Pogo games, no matter what.

So, the question remains, can something like making all games full screen be done fast? And the answer to that is, unfortunately not. It takes (lots of) time to implement a change such as that. But I’m pushing for this, going into the future, and for new games.

Wish me luck! I’m looking out for you – promise.


Random non-gaming stuff:

Being mindful and taking long, deep breaths really helps get me through my day. (And, currently, through the different levels of Cookie Connect.) So, here’s a gentle reminder to stop every once in a while to take a deep, centering breath. And that is Pogo_Llama’s Zen moment of the day.


Alrighty folks, I’m going to go check on how our TOP SECRET Pogo mobile web product is getting along. Oh, you haven’t heard about it yet? Then I recommend you read about it here. Super exciting stuff!

Happy new beginnings to you in whatever it is you are beginning. Be positive and know you can do it! Hope you all have a fabulous day and a fine Pogo_Llama birthday week!

P.S. Oh! I almost forgot … would you take a quick survey for us about travel and World Class Solitaire? Please click here for that.

Thank you so much – your opinion matters!

Talk soon!




NOTE: Comments may take some time to be approved. Those which are off-topic or counterproductive to fostering a positive environment will not be posted. Thanks for reading the Pogo Insider!

If you’re having troubles loading or getting into a Pogo game, please go to Pogo’s Help Page. Unfortunately, I am unable to help out with any technical questions via the blog. Thank you!


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  • Why can’t I get into the Canasta Lobbies?

    • For all technical issues, please go to the Help page and submit a support ticket. Thank you.

  • Happy Birthday! Hope you have a happy, healthy year with much love and joy.

  • Wishing you a very Happy Birthday.Hoping your special day is filled with lots of fun,much love and making many wonderful memories…

    • My birthday was full of all of that, especially while playing some Pogo. Thank you, LH552!

  • Happy Birthday Pogo_Llama! hope U had a wonderful day and got what you wanted. Most of us is tired of playing the Tournment Games. If Pogo gonna continue to have it, please ask them to consider other rewards/prizes for doing the games beside winning Ribbons. How about a special badge each tournment period for getting to a certain rank(ex. a badge for reaching the rank of Silver on any 4 games or Pogo can specifiy which games to reach the Silver rank). They can do that for each Tournment period and rank. Just something to think about, to keep it interesting, because we have been doing the same old thing over and over and over and frankly, I don’t care if I get another Bronze, Silver or Gold Ribbon. Tks!

    • Thank you for the birthday wishes, NAT1851. I very much appreciate them.
      Also, thank you for the feedback on Tournaments and for participating in them. Ideas are always welcome!

  • Happy Birthday Pogo_Llama I hope you enjoyed your special day :) I have a question about cookie connect, I am on level 59 and am finding it impossible to complete. You only get 10 moves to remove 40 cookies { pink and blue } and most of the time when I have to buy gems to add 5 more moves, the level still can’t be beat. Is it possible to either add more than 10 moves to complete that level, and when we buy more moves for 5 gems we can only use it once. Can that be 5 gems will give us 10 extra moves?? I would appreciate your input on that. Thank-you!

    • Thank you for the birthday wishes, happyrhonda529.
      Level 59 seems to be another stump in the path. (I’m still on level 30 so have not yet experienced it). I do not think it’s possible for them to change up the way that level works, but it doesn’t hurt to pass along the feedback and thank you very much for that. All the best and please don’t give up.

  • Happy Birthday Pogo_Llama! I have made it to level 59 in cookie connect and am stuck I have had to use gems on a couple levels as it drove me nuts trying forever. Why did they make this game so hard that frustrates everyone so much? At first it seemed like a kids game then went to the extreme of high blood pressure, banging head on desk, throwing things lol uggg. Also I think pogo should give out so many gems for passing levels in the games!

    • Thanks for the birthday wishes, prairiehound31. GREAT work on getting to level 59!!! Keep going!

  • I have not been able to buy gems to help me with Mahjong Escape for several days now. I always get a code NU2001 that says my purchase could not be completed. I called EA for help but so far nothing yet has been done. Can you help me?

  • Hi I was just wondering when is there going to be a new album coming out and you have a wonderful birthday!!! Very nice baby picture

    • Hi connie08244, We release a new PBA every month….is that the album you were talking about?

      • Yes that’s the album I was talking about…I thought it would have been out today!! I think the name of it is Funny Farm TY

  • Pogo_Llama, I hope you are having a wonderful birthday week. :)

  • I hope you have a wonderful birthday!!!

  • I cant get past level 32. Ive tried for over a week and haven’t gotten anywhere. Can you tell me how I can win this level?


  • Happy birthday!

  • Please, please make Pinochle full screen. It’s my favorite game but is so hard for us older people to see. My 80 yr old eyes just can’t see it anymore. Thank you.

  • Hello Pogo Llama and happy birthday wishes. As you are away, if you look through the history of the mini mall, new minis have been offered for new games and pogo characters. I was wondering if you would consider releasing a mini for Meet Amelia and her friendly feline, Nile! Also, there has never been a mini for Sherlock Holmes and he is HOG for some time. His classic coat, the hat and the pipe would make great minis with a lovely background of his study. Perhaps even a mini of Watson as well. It would add a little something to the mini items instead of the repetition of the same old tired minis of lore. Thanks.

  • Happy Birthday.

  • hoper you had a very happy birthday. thank you for all your help and comments.

  • Happy Birthday ( belated ) wishing you the very best and thank you for all your help in the Pogo Insider ,Lots of fun Information to read ,Have a wonderful Birthday and Many More GBY hagd

  • HI
    It’s me again . I just wanted to tell you and hopefully others that I just contacted Help.
    I had an issue with a game and I want to say that you could not ask for any better treatment. Please people give them a chance to work with you and your issues.
    Also Pogo Llama, so glad u are here with your positive attitude !
    Thanks again!

    • Thank you so much. I will pass these positive words on to the Support Team. They will appreciate it as well. :)

  • Hi and Happy Birthday. I’ve reached level 70 in First Class Solitaire. Will there be an upgrade to extend the levels on this game. I love this game. Play it every chance I get. Thanks.

    • Hi ladypur2,
      Thank you for the birthday wishes. I will pass along the request for more levels in First Class Solitaire. I know a lot of players enjoy that game quite a bit. Have a happy Monday. :)

  • Hello Pogo Llama. Hope you had a wonderful Birthday Week, and your Baby Photo is absolutely adorable! Thanks for sharing. Also, could you let us know when Phlinx II and Poppit Party will be ready for all of us to play. It is so much FUN trying out new games.
    Thank you so much for all your help!!

    • Thank you so much for the birthday wishes, rj. It was wonderful. :)
      Phlinx II and Poppit! Party are both on their way. I’m unable to tell you exactly when, but it IS very very soon. Cannot wait for you to play them and then let me know what you think.

  • Hi Pogo_Llama every month theres suppose to be a new album that comes out well were is this months album I buy everyone of them you keep saying soon well it is the middle of the month they usually come out before the middle of the month. Ty and you have a good day !!!!